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Remote Verizon Call Center Jobs in Springfield, MO

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Springfield, MO · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

All JobsVerizon Call Center JobsRemote Verizon Call Center JobsRemote Verizon Call Center Jobs in Springfield, MO

Remote Verizon Call Center information

See Springfield, MO salary details

$9

$16

$22

How much do remote verizon call center jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote verizon call center in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Verizon Call Center representative?

A typical day for a Remote Verizon Call Center representative involves handling inbound and outbound customer calls, assisting with account inquiries, troubleshooting technical issues, and providing information about products and services. Representatives work from their home office, following structured schedules while collaborating virtually with supervisors and team members. Ongoing training and team meetings are common, which helps keep everyone updated on policy changes and new offerings. The role requires balancing efficiency with personalized service to ensure every customer receives a positive experience.

What is a Remote Verizon Call Center job?

A Remote Verizon Call Center job involves assisting Verizon customers with inquiries, troubleshooting issues, processing orders, and providing support—all from a home-based setup. Employees use company-provided tools and training to handle calls, chats, or emails professionally. This role requires strong communication skills, technical knowledge, and the ability to work independently while meeting performance goals.

How hard is it to get hired at Verizon?

Getting hired for a remote Verizon call center position typically requires completing an application, passing a skills assessment, and a phone or virtual interview. Candidates often need good communication skills, basic computer knowledge, and sometimes prior customer service experience. The hiring process can take several weeks depending on the volume of applicants and the position's requirements.

Is Verizon a good company to work for remotely?

Remote Verizon call center jobs are generally considered stable with competitive pay and benefits. Employees often report positive work environments, though experiences can vary based on individual roles and management. Strong communication skills and familiarity with customer service tools are beneficial for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Verizon Call Center position, and why are they important?

To excel as a Remote Verizon Call Center representative, you need strong customer service skills, effective verbal communication, and experience with problem-solving in a fast-paced environment, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic troubleshooting tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies enable representatives to resolve customer issues efficiently while maintaining a positive brand image for Verizon.

Why is Verizon laying off $15,000?

Verizon's reported plan to lay off 15,000 employees is part of a restructuring effort to reduce costs and improve efficiency. For call center roles, this may involve automation, workforce optimization, or strategic shifts in customer service operations.

Does Verizon hire remote workers?

Verizon regularly hires remote workers for various roles, including customer service positions like those in call centers. These jobs often require strong communication skills, a reliable internet connection, and sometimes specific technical tools or certifications. Remote opportunities are typically available across different regions, depending on the role and company needs.
What are popular job titles related to Remote Verizon Call Center jobs in Springfield, MO? For Remote Verizon Call Center jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Call Center jobs in Springfield, MO look for? The top searched job categories for Remote Verizon Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Verizon Call Center jobs? Cities near Springfield, MO with the most Remote Verizon Call Center job openings:
Remote Verizon Call Center jobs near you
Infographic showing various Remote Verizon Call Center job openings in Springfield, MO as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Remote Account Representative

BCA Financial Services Inc

Springfield, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Job Type
Full-time
Description
$17/hour + Monthly Bonus Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

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