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Remote Verizon Call Center Jobsexternal in Fulton, NY (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Syracuse, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Syracuse, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Syracuse, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

All JobsVerizon Call Center JobsRemote Verizon Call Center JobsRemote Verizon Call Center Jobs in Fulton, NY

Remote Verizon Call Center information

See Fulton, NY salary details

$9

$15

$21

How much do remote verizon call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote verizon call center in Fulton, NY is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $16.92 per hour, depending on experience, location, and employer.

What is a remote Verizon call center representative?

A Remote Verizon Call Center job involves assisting Verizon customers with inquiries, troubleshooting issues, processing orders, and providing support—all from a home-based setup. Employees use company-provided tools and training to handle calls, chats, or emails professionally. This role requires strong communication skills, technical knowledge, and the ability to work independently while meeting performance goals.

What does a remote Verizon call center representative do?

A typical day for a Remote Verizon Call Center representative involves handling inbound and outbound customer calls, assisting with account inquiries, troubleshooting technical issues, and providing information about products and services. Representatives work from their home office, following structured schedules while collaborating virtually with supervisors and team members. Ongoing training and team meetings are common, which helps keep everyone updated on policy changes and new offerings. The role requires balancing efficiency with personalized service to ensure every customer receives a positive experience.

What are the key skills and qualifications needed to thrive in the remote Verizon call center position?

To excel as a Remote Verizon Call Center representative, you need strong customer service skills, effective verbal communication, and experience with problem-solving in a fast-paced environment, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic troubleshooting tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies enable representatives to resolve customer issues efficiently while maintaining a positive brand image for Verizon.

What are popular job titles related to Remote Verizon Call Center jobs in Fulton, NY?

For Remote Verizon Call Center jobs in Fulton, NY, the most frequently searched job titles are:

What job categories do people searching Remote Verizon Call Center jobs in Fulton, NY look for?

The top searched job categories for Remote Verizon Call Center jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Remote Verizon Call Center jobs?

Cities near Fulton, NY with the most Remote Verizon Call Center job openings:

Remote Verizon Call Center jobs near you
Infographic showing various Remote Verizon Call Center job openings in Fulton, NY as of August 2026, with employment types broken down into 76% Full Time, 16% Part Time, 2% Temporary, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,758 per year, or $15.7 per hour.

Payor-Partner Program Specialist- Remote

KPH Healthcare Services

Syracuse, NY • On-site, Remote

$18.50 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. Assist in orienting and training employees
Job Summary: Responsible for all aspects related to management of hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment.
Responsibilities
  • Provide direct support and serve as primary point of contact patients of designated third-party payers
  • Follow customized patient support service models and programs to meet and exceed client expectations
  • Follow established protocol and non-standard service models to provide the highest quality of services to patients
  • Serve as subject matter experts on the intricacies of selected payer partner programs and assist patients in ensuring the correct triage and handling
  • Responsible for assisting in the implementation of process improvement to ensure a streamlined patient relationship consistent with selected payer specifications. This may include accessing systems such as partner CRMs to investigate patient needs more fully.
  • Responsible to receive triage patient calls from general call center for handling.
  • Responsible for accurate selecting billing and shipping methods for incoming patient orders and setting up delivery of patient orders as necessary
  • Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
  • Document patient reported information into TherigySTM
  • Document and reporting information via McKesson EnterpriseRX
  • Document and research plan specific information in partner CRM/tools.
  • Provides resolution to customer service issues to ensure member satisfaction
  • Work with members to provide resolution to payment related issues on accounts/orders
  • Maintain and keep reasonable production as determined by supervisor
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
  • May assist in training new employees

Qualifications
Job Skill Requirements:
  • Broad knowledge of medications, physician orders, and pharmacy systems
  • Effective communication skills
  • Outstanding customer service skills
  • Excellent organization skills
  • Ability to multitask and prioritize
  • Excellent computer and keyboarding skills

Educational Requirements:
  • Minimum: High School Diploma or GED
  • Preferred: Pharmacy technician or related certification

Experience:
  • Past experience in a customer service-related field
  • Preferred: 12 months experience in a call center environment
  • Preferred: 24 months experience as a pharmacy technician

Compensation
$18.50 - 22.00 per hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

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