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Remote Valve Customer Support Jobs in Rochester, MN

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Remote Valve Customer Support information

See Rochester, MN salary details

$11

$21

$31

How much do remote valve customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote valve customer support in Rochester, MN is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.70 per hour, depending on experience, location, and employer.

Does Valve have any remote jobs?

Valve Corporation offers some remote job opportunities, particularly in roles related to software development, customer support, and project management. These positions often require strong communication skills, technical expertise, and the ability to work independently in a virtual environment.

Is remote CSR a stressful job?

Remote Valve Customer Support roles can involve handling technical inquiries and resolving customer issues, which may be stressful during high call volumes or complex problems. However, many companies provide training and support to help manage workload and reduce stress levels, and flexible schedules can also contribute to job satisfaction.

What is the difference between Remote Valve Customer Support vs Remote Pump Technician?

AspectRemote Valve Customer SupportRemote Pump Technician
Required CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, industry-specific knowledge
Work EnvironmentCustomer service, technical support via phone/emailTechnical troubleshooting, remote diagnostics
Employer & Industry UsageManufacturers, industrial equipment providersIndustrial equipment, oil & gas, manufacturing
Common Search & ComparisonCustomer support roles, technical support jobsTechnical repair, maintenance roles

Remote Valve Customer Support and Remote Pump Technician roles both require technical knowledge and certifications. However, Valve Support focuses on assisting customers with valve-related issues via support channels, while Pump Technicians perform diagnostics and repairs remotely. Both roles are vital in industrial sectors, but they differ in daily tasks and focus areas.

How much does Valve customer support make?

Valve customer support representatives typically earn between $35,000 and $55,000 annually, depending on experience and location. Salaries may increase with additional skills such as technical troubleshooting or familiarity with support tools. Remote roles often offer competitive pay aligned with industry standards.

Is it difficult to get a job at Valve?

Getting a remote Valve Customer Support position can be competitive due to the company's reputation and high standards. Candidates typically need relevant experience, strong communication skills, and familiarity with gaming or software support tools. The hiring process often involves multiple interview stages and technical assessments.
What are the most commonly searched types of Valve Customer Support jobs in Rochester, MN? The most popular types of Valve Customer Support jobs in Rochester, MN are:
What are popular job titles related to Remote Valve Customer Support jobs in Rochester, MN? For Remote Valve Customer Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Valve Customer Support jobs in Rochester, MN look for? The top searched job categories for Remote Valve Customer Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Valve Customer Support jobs? Cities near Rochester, MN with the most Remote Valve Customer Support job openings:
Remote Valve Customer Support jobs near you
Infographic showing various Remote Valve Customer Support job openings in Rochester, MN as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,275 per year, or $21.3 per hour.
Crisis Counselor - Fully Remote in Rochester, MN

Crisis Counselor - Fully Remote in Rochester, MN

Protocall Services

Rochester, MN • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Minnesota residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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