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Remote Utilization Management Jobs in Chicago, IL

Braze

Account Manager, Commercial

Chicago, IL · On-site +1

$68K - $94K/yr

WHAT WE'RE LOOKING FOR As part of the Braze Account Management Team, you will be the commercial ... Own the commercial relationship, empowering Braze utilization and value, resulting in achieving ...

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All JobsUtilization Management JobsRemote Utilization Management JobsRemote Utilization Management Jobs in Chicago, IL

Remote Utilization Management information

See Chicago, IL salary details

$22

$43

$71

How much do remote utilization management jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote utilization management in Chicago, IL is $43.56, according to ZipRecruiter salary data. Most workers in this role earn between $34.42 and $50.00 per hour, depending on experience, location, and employer.

How does a remote utilization management professional typically collaborate with healthcare providers and insurance teams?

Remote Utilization Management professionals frequently interact with both healthcare providers and insurance teams through secure digital platforms, phone calls, and virtual meetings. They review patient records, assess the necessity of medical services, and communicate their recommendations or authorization decisions. Effective collaboration requires clear documentation, timely responses, and strong communication skills to ensure that care is both medically appropriate and cost-effective. While the work is often independent, regular coordination with interdisciplinary teams is essential for maintaining high-quality patient outcomes and adhering to regulatory standards.

What are the key skills and qualifications needed to thrive in remote utilization management?

Success as a Remote Utilization Management Nurse requires a registered nursing license, clinical experience, and strong knowledge of medical necessity criteria and insurance guidelines. Familiarity with utilization review software, electronic health records (EHRs), and case management systems is typically necessary. Exceptional communication, critical thinking, and organizational skills help professionals excel in evaluating cases and coordinating with providers remotely. These skills are crucial for ensuring appropriate care, cost-effective resource use, and regulatory compliance in a remote healthcare setting.

What is remote utilization management?

Remote utilization management is a process in which healthcare professionals, such as nurses or case managers, review and assess the necessity, efficiency, and appropriateness of medical services—often from a remote location. These professionals typically work for insurance companies, hospitals, or healthcare organizations to ensure that patients receive the right care while controlling costs. By working remotely, they use electronic health records, phone calls, and other digital tools to collaborate with providers and patients. This role helps improve healthcare quality and cost-effectiveness while allowing employees flexible work arrangements.

What is the difference between Remote Utilization Management vs Remote Case Management?

AspectRemote Utilization ManagementRemote Case Management
CredentialsRN, LPN, or licensed healthcare professionalsRN, LPN, or social workers
Work EnvironmentHealthcare facilities, insurance companies, telehealthHealthcare providers, insurance, community agencies
Industry UsageInsurance, healthcare, telehealthHealthcare, social services, insurance
Primary FocusReviewing medical necessity, authorizationsCoordinating patient care, support services

Remote Utilization Management primarily involves reviewing medical necessity and authorizations, while Remote Case Management focuses on coordinating patient care and support services. Both roles require healthcare credentials and are used within healthcare and insurance industries, but they serve different functions in patient care and resource allocation.

What are the most commonly searched types of Utilization Management jobs in Chicago, IL? The most popular types of Utilization Management jobs in Chicago, IL are:
What are popular job titles related to Remote Utilization Management jobs in Chicago, IL? For Remote Utilization Management jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Utilization Management jobs in Chicago, IL look for? The top searched job categories for Remote Utilization Management jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Utilization Management jobs? Cities near Chicago, IL with the most Remote Utilization Management job openings:
Remote Utilization Management jobs near you
Infographic showing various Remote Utilization Management job openings in Chicago, IL as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $90,598 per year, or $43.6 per hour.

Implementation Lead - Customer Impact (Remote)

Augintel

Chicago, IL • Remote

Full-time

Re-posted yesterday

Job description

Job Type: Full Time

About Augintel: We exist to give child welfare leadership and staff a deeper understanding of the people they care for. By building SaaS software applications that apply cutting-edge artificial intelligence and natural language processing techniques, we help clinicians in social services, behavioral health and child welfare government, private and nonprofit unlock the value of their unstructured data to improve their understanding, save them time, and help them deliver better outcomes to the people and communities they serve.

Location: Remote (U.S.). Ability to support customers across multiple time zones is required. Travel up to 30% may be required.

Reports To: Director, Customer Impact

Job Summary:

As a Customer Impact Manager, you will help child welfare organizations successfully implement and maximize the value of Augintel's AI-powered platform. Acting as a trusted advisor to both executive leaders and frontline staff, you will partner with customers from the sales process through implementation and long-term success, helping them transform practice using data and technology. You will drive utilization, support organizational change, and ensure customers achieve measurable outcomes from their investment in Augintel. This role combines implementation leadership, strategic consulting, and customer success in a mission-driven environment focused on improving outcomes for children and families.

Responsibilities:

Client Engagement

  • Lead end-to-end customer implementations, including project planning, stakeholder engagement, product configuration, status tracking, and cross-functional coordination.
  • Build trusted relationships with executive leaders and frontline staff, aligning solutions with organizational goals and operational needs.
  • Guide customers through change management and adoption efforts to support successful integration into daily practice, both with front-line staff and with administrators.
  • Gather and communicate customer feedback to Product Management to inform product enhancements and innovation.

Client Impact

  • Monitor product utilization, and engagement; identify barriers to success utilization and develop strategies to increase value realization.
  • Educate current and prospective customers on how Augintel can improve outcomes, increase efficiency, and transform practice.

Retention & Growth

  • Serve as the primary customer advocate and account lead, acting as the primary liaison with Sales to support customer success, identify growth opportunities, and drive subscription renewals.

Qualifications:

  • 35 years of child welfare experience and a track record of leading implementations and cross-functional initiatives.
  • Strong stakeholder management, executive communication, and change management skills.
  • Experience collaborating across business and technical teams.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, and Teams) Experience with HubSpot, Mixpanel, PowerBI and Tableau a plus.

Intangibles:

  • You are ready to roll up your sleeves and become an expert in our product so you can help customers achieve success with it.
  • You thrive in an iterative, fast-paced startup environment.
  • You are deeply curious about peoplewhat drives them, what frustrates them, and what they need. You naturally seek to understand the humans behind every challenge, whether they are executive leaders, frontline users, or IT stakeholders. You go beyond understanding users; you become their advocate, bringing their perspectives into conversations where they might otherwise be missing and ensuring their needs remain central to decision-making.

Augintel is proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and backgrounds leads to a stronger workplace and a better product for our users. This is something we value deeply, and we encourage everyone to join us in transforming how human services agencies support children, families, and communities.