Remote User Manual Writer Jobs in Raleigh, NC (NOW HIRING)

We are currently seeking an Associate Therapy Consultant/Market Development Rep to join our team in the North Carolina/South Carolina area. The NeuroPace Team has a once-in-a-lifetime opportunity to expand the clinical practice for epilepsy care. The selling approach starts with the clinical team of epileptologists, neurologists, neurosurgeons, and the allied professionals who define the appropriate care for patients who are candidates for device therapy. Further call points include the breadth of economic buyers to patient advocacy groups. This is a unique opportunity to work with world-renowned Epilepsy Centers promoting NeuroPace's singular RNS System.

Key Responsibilities

Assist in setting an aggressive sales strategy to develop new accounts and to grow the existing account business in respective area.

• Develop physician champions for product adoption in new accounts while increasing the user base per generator.
• Serve as a key field resource for driving competitive positioning in target accounts
• Incorporate tactical selling skills through proficiency in selling language that includes consultative or solution-need selling
• Establish excellent relationships with physicians allied health professionals; specifically epileptologists, neurologists and neurosurgeons in the territory
• Manage effective customer education and training; driving participation in specific company sponsored educational and training programs
• Educate customers on the merits and proper clinical usage of RNS System through presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, clinical sheets, iPad, manuals etc.).
• Manage patients through all phases of the clinical process, as well as educate them on the features and benefits of NeuroPace products
• Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts
• Cover surgical cases and support Therapy Consultants with OR logistics and patient workflow
• Support in-clinic patient programming and educate clinicians on NeuroPace's RNS System
• Work with Field Clinical Engineers to support patient education events including EFA Meetings and support groups
• This includes Caspio for patient pipeline management and Salesforce CRM
• Work in close cooperation with Primary Therapy Consultant and Regional Management regarding certain aspects of territory performance, including territory sales, customer satisfaction, execution of business plan, and reporting mechanisms.
• Drive patient identification by working closely with referring physicians and epilepsy coordinators
• Build and maintain relationships with local neurologists and epileptologists to drive community referrals
• Track and report referral activity, clinic utilization, and case support in Salesforce.com
• Maintain strong clinical credibility while developing foundational sales skills and business planning exposure

Requirements

• Minimum 1-3 years' sales experience within the medical device industry. Experience with Class III implantable devices preferred
• Bachelor's degree in a relevant field (Life Sciences, Business, or related)
• Demonstrated verbal, written communication and presentation skills
• Prior exposure to neurology, neuromodulation, or surgical specialties is preferred
• Strong understanding of clinical workflows and patient care dynamics
• Demonstrated success in a fast-paced, field-based healthcare environment
• Required travel to customer clinics, hospitals and offsite meetings approximately 80% of the time; Road Warrior
• Valid Driver's License

Benefits

• Medical, Dental & Vision Insurance
• Voluntary Life
• 401K
• RSU
• 529 plan
• ESPP Program
• Health & Wellness Program
• Generous Paid Time Off plus eleven paid holidays
• FSA & Commuter Benefits

#LI-Remote

$156K at Plan - Compensation will be determined based on several factors, including, but not limited to, skill set, years of experience, and geographic location.

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

Fraud Alert: We're aware of fake job postings using NeuroPace's name. Legitimate communications only come from @neuropace.com emails and never request personal financial info or other personal data upfront. Please verify suspicious messages by contacting us directly. View our current job openings: https://www.neuropace.com/about-neuropace/neuropace-careers/