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Remote Ups Puerto Rico Jobs in Texas (NOW HIRING)

Witt O'Brien's

Program Controls Manager

Puerto Rico, TX · On-site +1

Experience working in Puerto Rico or other post-disaster recovery environments. * Bilingual English ... Technical communication Work Environment & Travel This position may be based in a remote, or client ...

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Stryker

Associate Solutions Architect (Remote)

Dallas, TX · Remote

$90K - $144K/yr

Remote As an Associate Solutions Architect, you will be responsible for defining and scoping ... Puerto Rico : $69,500 - $110,900 USD Annual * US5 : $73,000 - $116,400 USD Annual * US10 : $76,500 ...

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Field Service Scheduling Specialist II

Brinks Home

Farmers Branch, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Brinks Home rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

26th of 118 rated security

Job description

Brinks Homeis a leader in the smart security industry,protectingoveronemillion people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

We strivefor the highest standards for our customerswhile fostering a positive work environment for our employees.We create aculturethatfosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless inourpursuit of security for life.

Position Overview:

We are currently seeking a determinedField Service Scheduling Specialistwho embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.

This remote role is critical in ensuring operational efficiency and supporting both our in-house technicians and third-party dealers. The ideal candidate will be proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment.

Position Details:

Location: Remote

KeyResponsibilities:

  • Coordinate daily operational tasks including backlog health, job follow-ups, and customer service requests.
  • Provide support and issueresolutionsfor our Brinks Home Direct technicians.
  • Manage escalations via phone and chat, ensuring timely and effective resolution.
  • Assist the Sales Support team with Field Service tasks related to Brinks Home Direct technicians and customers.
  • Support the daily activities of the Field Service team as needed.
  • Accurately document account notes in MAS (Management Accounting System).
  • Collaborate with Field Installations Managers to drive productivity and performance.

Requirements:

  • Strong problem-solving and analytical skills.
  • Self-motivated with a positive, energetic attitude.
  • Consistent adherence to company standards, including attendance and performance metrics.
  • Demonstrated commitment to quality and customer service.
  • Excellent written and verbal communication skills.
  • Proficiency in spreadsheet and word processing software (e.g., Microsoft Excel and Word).

Benefits:

  • Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
    • Medical, Dental, Vision, 401(k) withEmployerMatch, Paid Time Off & Paid Holidays,HSA/FSA,Life& AD&DInsurance,Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits,Employee Resource Groups,Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
  • To learn more about our company culture andcareer opportunities, please visit ourLinkedInandCareer Page.

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#equalopportunityemployer #veteranfriendly

What Brinks Home employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Brinks Home

Sourced by ZipRecruiter

Through our high standards of customer care and protection, Brinks Home™ is a proven leader in smart home technology and residential security industries. Our service is guided by our relentless pursuit of protecting what matters most. We work to provide security and peace of mind to our nearly 1 million customers across North America.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1994

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