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Remote Unified Communications Architect information

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$90.5K

$114.5K

$126.5K

How much do remote unified communications architect jobs pay per year?

As of Aug 31, 2026, the average yearly pay for remote unified communications architect in the United States is $114,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a remote unified communications architect?

A Remote Unified Communications Architect is an IT professional who designs, implements, and manages communication systems that integrate voice, video, messaging, and collaboration tools—often across cloud and on-premises environments. Working remotely, they develop strategies for unified communications (UC) infrastructure, ensuring seamless connectivity and security for distributed teams. They collaborate with stakeholders to align communication solutions with business goals, troubleshoot issues, and stay updated with the latest UC technologies. Their expertise is crucial for organizations aiming to enable efficient and secure communication among remote and onsite employees.

What are the key skills and qualifications needed to thrive as a remote unified communications architect?

To thrive as a Remote Unified Communications Architect, you need deep expertise in network engineering, VoIP technologies, and unified communications platforms, typically supported by a relevant bachelor’s degree and industry certifications like Cisco CCNP Collaboration or Microsoft Certified: Teams Voice Engineer. Familiarity with tools such as Cisco Unified Communications Manager, Microsoft Teams, Zoom, and network monitoring systems is essential. Excellent problem-solving, communication, and project management skills help you design, implement, and support complex communication solutions in remote environments. These competencies ensure seamless collaboration, high system reliability, and effective support for distributed teams.

How does a remote unified communications architect typically collaborate with cross-functional teams to implement communication solutions?

As a Remote Unified Communications Architect, collaboration with cross-functional teams—including IT, network engineers, project managers, and business stakeholders—is crucial to ensure solutions meet organizational needs. This often involves leading virtual meetings, gathering requirements, and providing technical guidance throughout the design and deployment phases. Effective architects regularly coordinate through collaboration platforms, document solutions, and troubleshoot issues alongside support personnel. Strong communication and documentation skills are essential for aligning teams and ensuring successful project delivery in a remote environment.

What is the difference between Remote Unified Communications Architect vs Remote Network Engineer?

AspectRemote Unified Communications ArchitectRemote Network Engineer
CredentialsCertifications like CCNP, CCIE, or vendor-specific UC certificationsCertifications such as CCNA, CCNP, or Cisco Certified Network Associate/Professional
Work EnvironmentDesigning and implementing UC solutions, collaborating with IT teamsManaging and maintaining network infrastructure, troubleshooting connectivity issues
Industry UsageTelecommunications, enterprise IT, remote collaboration solutionsIT service providers, enterprise networks, data centers
Search & Comparison IntentUnderstanding roles in UC system design and deploymentNetwork infrastructure setup and maintenance

The Remote Unified Communications Architect focuses on designing and implementing unified communication systems like VoIP, video conferencing, and collaboration tools. In contrast, the Remote Network Engineer manages and maintains network infrastructure to ensure connectivity and security. Both roles require networking certifications and work in IT environments, but their core responsibilities differ in scope and focus.

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Remote Unified Communications Architect jobs near you
Infographic showing various Remote Unified Communications Architect job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $114,499 per year, or $55 per hour.

Ribbon Communications Session Border Controller (SBC) Subject Matter Expert (SME)

BizTech Fusion

Dallas, TX • Remote

Full-time

Re-posted yesterday

Job description

Ribbon Communications Session Border Controller (SBC) Subject Matter Expert (SME)

Employment Type: Full-Time

Work Location: Remote

Experience Required: 10+ Years

About BizTech Fusion

BizTech Fusion has been a trusted technology partner for years, connecting top talent with leading organizations to support critical technology initiatives. We are partnering with one of our long-standing clients to hire a Ribbon Communications Session Border Controller (SBC) Subject Matter Expert (SME) to support enterprise voice and Unified Communications (UC) solutions.


Job Overview

We are seeking an experienced Ribbon Communications SBC SME to join our client's team in a full-time remote role. The ideal candidate will have deep expertise in Ribbon/Sonus Session Border Controllers, SIP signaling, Microsoft Teams Direct Routing, and enterprise Unified Communications architecture.

This role will focus on designing, implementing, securing, troubleshooting, and optimizing enterprise voice solutions while collaborating with cross-functional teams to deliver reliable, scalable, and secure communication platforms.


Key Responsibilities

  • Design, deploy, configure, and support Ribbon Communications (formerly Sonus) SBC solutions.
  • Implement and manage Microsoft Teams Direct Routing and enterprise voice integrations.
  • Configure and troubleshoot SIP trunks, VoIP, RTP, SRTP, TLS, and voice connectivity issues.
  • Integrate Ribbon SBC platforms with Microsoft Teams, Skype for Business, Cisco CUCM, Avaya Aura, Mitel, and other UC platforms.
  • Perform advanced troubleshooting, root cause analysis, system upgrades, migrations, and optimization.
  • Support secure SBC deployments using certificates, encryption, firewall traversal, and network security best practices.
  • Create technical documentation, architecture diagrams, and operational procedures.
  • Provide Level III/IV technical support and guidance for enterprise voice environments.

Required Qualifications

  • 10+ years of experience supporting enterprise voice, VoIP, and Unified Communications environments.
  • Strong hands-on experience with Ribbon Communications (Sonus) SBC platforms.
  • Expertise in SIP signaling, SIP Trunking, RTP/SRTP, TLS, DNS, NAT traversal, and QoS.
  • Experience implementing Microsoft Teams Direct Routing solutions.
  • Experience integrating enterprise voice platforms including Cisco CUCM, Avaya Aura, and Mitel.
  • Strong troubleshooting, analytical, communication, and documentation skills.

Preferred Qualifications

  • Experience with Ribbon SBC Edge/Core and Ribbon Analytics.
  • Knowledge of AudioCodes or Oracle SBC platforms.
  • Experience supporting cloud and hybrid UC environments.
  • Familiarity with Azure/AWS, firewalls, VPNs, load balancers, and enterprise network security.

Technical Skills

Ribbon SBC | Sonus SBC | Session Border Controller | Microsoft Teams | Teams Direct Routing | SIP | SIP Trunking | VoIP | RTP/SRTP | Enterprise Voice | Unified Communications | Cisco CUCM | Avaya Aura | Mitel | TLS | QoS | DNS | Network Troubleshooting


Why Join?

  • Work remotely on enterprise-scale communication solutions.
  • Collaborate with experienced technology teams on critical UC initiatives.
  • Apply your expertise in next-generation voice and collaboration technologies.

Interested candidates are encouraged to apply and take the next step in their technology career with BizTech Fusion.


Requirements:
None