Minneota, MN · Remote
$16/hr
AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members ... Skilled at typing, data capture, and entry using proper grammar and correct spelling. * Must be ...
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Minneota, MN · Remote
$16/hr
AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members ... Skilled at typing, data capture, and entry using proper grammar and correct spelling. * Must be ...
$15.72 - $17.41
5% of jobs
$17.41 - $19.10
4% of jobs
$19.10 - $20.79
5% of jobs
$20.79 - $22.48
8% of jobs
$22.81 is the 25th percentile. Wages below this are outliers.
$22.48 - $24.16
11% of jobs
$24.16 - $25.85
12% of jobs
The median wage is $26.42 / hr.
$25.85 - $27.54
13% of jobs
$27.54 - $29.23
13% of jobs
$29.62 is the 75th percentile. Wages above this are outliers.
$29.23 - $30.92
14% of jobs
$30.92 - $32.61
9% of jobs
$32.61 - $34.30
5% of jobs
$15
$26
$34
A Remote Typing job involves typing tasks such as data entry, transcription, or document formatting from a remote location. These jobs typically require a computer, internet access, and good typing speed and accuracy. Some positions may involve specialized skills, such as legal or medical transcription. Remote typists often work as freelancers or for companies that outsource typing tasks. This role offers flexibility but may require meeting deadlines and maintaining quality standards.
As a Remote Typing professional, your daily tasks often include transcribing audio recordings, converting handwritten or scanned documents into digital text, and ensuring that all typed content is accurate and clearly formatted. You may also be responsible for proofreading your work, meeting tight deadlines, and submitting completed documents to supervisors or clients electronically. Many remote typists communicate with team members or clients via email or online project management tools to clarify instructions and receive feedback. This structure allows for flexibility, but also requires strong self-motivation and organizational skills to handle multiple assignments efficiently.
To thrive in a Remote Typing role, candidates must possess excellent typing speed and accuracy, proficiency in English grammar and spelling, and a high school diploma or equivalent. Familiarity with word processing software such as Microsoft Word or Google Docs, and sometimes transcription software, is often required. Attention to detail, time management, and the ability to work independently are standout soft skills in this position. These competencies ensure productivity, accuracy, and reliability while working remotely with minimal supervision.
For Remote Typing jobs in Marshall, MN, the most frequently searched job titles are:
The top searched job categories for Remote Typing jobs in Marshall, MN are:
Cities near Marshall, MN with the most Remote Typing job openings:
$16/hr
Full-time
Re-posted 20 days ago
Inbound Call Center Agent
Hours: Vary Monday – Friday: 12:00 PM – 10:00 PM and Saturday - Sunday: 10:00 AM – 07:00 PM
Salary: $16.00 an hour
Benefits available after 60 Days for Full-Time Employees
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Summary of Position:
AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!
Position Overview:
Customer Service Representatives (CSRs) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.
Job Duties / Responsibilities / Essential Functions include, but are not limited to:
• Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
• De-escalate situations involving dissatisfied customers, offering assistance and support.
• Guide callers through basic troubleshooting, website navigation, and product or service use.
• Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
• Collaborate with other CSRs and leadership to improve customer service.
• Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
• Document all call activity accurately in systems with complete and thorough notes.
• Attend all training sessions.
• Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.
Required Knowledge /Skills / Abilities / Qualifications:
• Must possess excellent written and verbal communication skills.
• Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
• Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
• Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
• Flexibility in role/job function changes and shifts to meet customer needs and requests.
• Skilled at typing, data capture, and entry using proper grammar and correct spelling.
• Must be able to multitask, manage time properly and effectively, and work independently.
• Must be able to adapt to different situations and individuals.
• Willing and able to work 8-hour shifts using a computer with a keyboard, using two monitors, and a USB-Connected headset with a microphone.
• Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
• Be dedicated to working the schedule provided. Absences are not tolerable.
• Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
• Must be capable of reading from scripts.
• Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.
Experience/Job Requirements:
• At least 1 year of work experience in a call center/customer service environment is required.
• Knowledge of customer service practices and principles.
• Passion for delivering great customer service.
• Solid problem-solving and troubleshooting skills.
• Ability to multitask with attention to detail and accuracy.
• High School Diploma or equivalent is required.
• Applicants must type a minimum of twenty-five (25) words per minute.
• Applicants must have a quiet place to work with no interruptions.
• Applicants must successfully pass a 7-year background/criminal check.
• Applicants must agree to and sign compliance documents.
• Other requirements may vary as determined by management.
Technical Requirements:
• A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
• 8 GB of RAM, minimum DDR4 or DDR5
• Quad-core processor, minimum
• USB wired headset
• Wired internet connection with a minimum internet speed of 80/15
• Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
• Dual monitors
Hours of Operations / Schedules:
• 8:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
• 40 hours per week are required. Schedules are subject to change based on the client’s needs.
• Paid 15-minute breaks are provided for 4-hour shifts
• 30-minute unpaid lunches
Language:
• English as a primary language
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.