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Remote Ttec Customer Service Chat Jobs in Dorado, PR

The Remote Administrator-on-Call (Remote AOC) supports recovery services staff by overseeing ... Excellent verbal and written communication and customer service skills. * Ability to work within a ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Ttec Customer Service Chat information

See Dorado, PR salary details

$8

$16

$23

How much do remote ttec customer service chat jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote ttec customer service chat in Dorado, PR is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.41 per hour, depending on experience, location, and employer.

What is the difference between Remote Ttec Customer Service Chat vs Remote Ttec Technical Support Specialist?

AspectRemote Ttec Customer Service ChatRemote Ttec Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat or phone
Employer & IndustryCustomer service for various industries, including retail and telecomTechnical support mainly for tech products and services

Remote Ttec Customer Service Chat focuses on assisting customers through chat with general inquiries, while Remote Ttec Technical Support Specialists handle technical issues requiring troubleshooting skills. Both roles are remote, but the technical support position often requires additional technical knowledge or certifications.

What are popular job titles related to Remote Ttec Customer Service Chat jobs in Dorado, PR?

For Remote Ttec Customer Service Chat jobs in Dorado, PR, the most frequently searched job titles are:

What job categories do people searching Remote Ttec Customer Service Chat jobs in Dorado, PR look for?

The top searched job categories for Remote Ttec Customer Service Chat jobs in Dorado, PR are:

What cities near Dorado, PR are hiring for Remote Ttec Customer Service Chat jobs?

Cities near Dorado, PR with the most Remote Ttec Customer Service Chat job openings:

Associate, Bilingual Customer Service (Chat)

Bayamon, PR • On-site, Remote

Oriental Bank
Finance and Insurance • 1 - 5K employees

$13 - $18/hr

Full-time

Posted 20 days ago


Job description

The Associate, Remote Network (Chat) direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).

  • Refer customers to the digital channel options according to the customers' needs.

  • Support the definition and development of digital channels adoption strategies for existing and new clients.

  • Visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.

  • Throughout direct observation of clients and customers' conduct, apply gained insights/data to create pitch-perfect digital briefs and customer journeys.

  • Stay up to date on current and future Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance to personnel.

  • Participate in presentations as an expert in the digital channels' arena.

  • Participate in testing process as part of the development of new digital tools.

  • Support the generation of continuous motivation, contests, and different initiatives to achieve results.

  • Support the preparedness of processes, communications, guided, facts sheets or any necessary documentation to serve as tools for branches.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Business Administration with major in finance or related field, preferable.

  • Two (2) years' experience in a financial services company or related work of management. Required

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent Knowledge in industry operating policies, procedures and regulations (state and federal).

  • Excellent analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.

  • Excellent written and verbal communication skills with a demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.

  • Fully Bilingual - English and Spanish (written and verbal). required.

  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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