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Remote Troubleshooting Jobs in Rio Rancho, NM (NOW HIRING)

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · On-site +1

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Troubleshooting and Support: * Provide expert-level support for complex AIX system and application ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Troubleshooting and Support: * Provide expert-level support for complex AIX system and application ...

ITW Avery Weigh-Tronix

Dillon Product Manager

NM · Remote

$80.80K - $121.20K/yr

This position requires troubleshooting aptitude in mechanical engineering or electronics. This ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

RE/SPEC Inc.

AIX Developer

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Troubleshooting and Support: * Provide expert-level support for complex AIX system and application ...

ABB

Senior Project Engineer

NM · On-site +1

$96K - $125K/yr

Remote This role is contributing to the Electrification division in the United States. You will be ... Configure, test, and troubleshoot PLC/HMI, Relays and other control systems * Conduct & Support ...

Atlas Copco

Service Technician

Albuquerque, NM · On-site +1

$27 - $34/hr

You will perform routine preventive service, troubleshoot and repair air compressors, air dryers ... Job location This role is fully remote, enabling you to work from anywhere within the assigned ...

Relativity

Senior Technical Analyst

Albuquerque, NM · On-site +1

$81K - $121K/yr

Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... troubleshooting, and future enhancements. * Serve as a subject matter expert for supported systems ...

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All JobsTroubleshooting JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Rio Rancho, NM

Remote Troubleshooting information

See Rio Rancho, NM salary details

$19.5K

$63.2K

$143.7K

How much do remote troubleshooting jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote troubleshooting in Rio Rancho, NM is $63,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,728.00 and $82,046.00 per year, depending on experience, location, and employer.

What is a Remote Troubleshooting job?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Troubleshooting position, and why are they important?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are some common challenges faced in a Remote Troubleshooting role and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.
More about Remote Troubleshooting jobs
What are popular job titles related to Remote Troubleshooting jobs in Rio Rancho, NM? For Remote Troubleshooting jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Rio Rancho, NM look for? The top searched job categories for Remote Troubleshooting jobs in Rio Rancho, NM are:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $63,153 per year, or $30.4 per hour.
AIX Developer

AIX Developer

RE/SPEC Inc.

Albuquerque, NM • On-site, Remote

Full-time

Posted 9 days ago

Job description

Company Description
Big challenges need bold thinkers.
If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.
At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.
We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in.
We do not accept unsolicited resumes from third-party recruiters.
Job Description
Respec is seeking a highly skilled and experienced AIX Developer to join our dynamic team supporting critical IT projects within the federal government, with a primary focus on the Indian Health Service (IHS). The successful candidate will be instrumental in the design, development, implementation, and maintenance of robust AIX-based systems and applications crucial for IHS's healthcare and administrative operations.
This role requires a deep understanding of AIX operating systems, proficiency in scripting and programming for enterprise environments, and a strong commitment to delivering high-quality, secure, and reliable solutions. The AIX Developer will work collaboratively with cross-functional teams, including system administrators, database administrators, security specialists, and project managers, to ensure the seamless integration and optimal performance of IT systems. Given the nature of federal government work and access to sensitive health information, the ability to obtain and maintain a Public Trust security clearance is a mandatory requirement.
Key Responsibilities:
  • System Design and Development:
    • Design, develop, and implement complex scripts, utilities, and applications on AIX platforms to support business requirements and system automation.
    • Work closely with architects and technical leads to translate functional requirements into technical designs for AIX environments.
    • Develop and maintain documentation for system configurations, processes, and applications.
  • System Administration and Maintenance:
    • Perform advanced AIX system administration tasks, including installation, configuration, patching, performance tuning, and troubleshooting.
    • Monitor AIX server health, resource utilization, and application performance, proactively identifying and resolving issues.
    • Implement and manage system backups, recovery procedures, and disaster recovery solutions for AIX systems.
    • Ensure system security by applying patches, configuring firewalls, and adhering to federal security guidelines and best practices.
  • Scripting and Automation:
    • Develop and maintain automation scripts (e.g., Shell scripting, Python, Perl) to streamline operational tasks, deployments, and reporting.
    • Automate routine administrative tasks, software deployments, and system health checks to improve efficiency and reduce manual effort.
  • Troubleshooting and Support:
    • Provide expert-level support for complex AIX system and application issues, performing root cause analysis and implementing effective solutions.
    • Collaborate with application development teams to diagnose and resolve application-level problems related to the AIX infrastructure.
    • Participate in on-call rotations for critical system support, as needed.
  • Compliance and Security:
    • Adhere strictly to federal government security policies, protocols, and compliance standards (e.g., NIST, VA standards, HIPAA for healthcare data).
    • Participate in security audits and implement remediation plans to address identified vulnerabilities.
    • Ensure all development and operational activities align with federal privacy and data protection regulations.
  • Collaboration and Communication:
    • Work effectively within Agile/DevOps teams, participating in daily stand-ups, sprint planning, and retrospectives.
    • Communicate technical concepts clearly and concisely to both technical and non-technical stakeholders.

Qualifications
Required:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • A minimum of 3 years of relevant professional experience as an AIX System Administrator or Developer. (Additional experience may be considered in lieu of a degree, depending on the specific requirements of the role and demonstrated expertise.)
  • Some experience with networking and SAN
  • AIX Expertise: Minimum of 3 years of hands-on experience as an AIX System Administrator or AIX Developer, demonstrating a strong command of AIX versions (e.g., AIX 7.1, 7.2, 7.3).
  • Scripting Proficiency: Advanced proficiency in shell scripting (Korn Shell, Bash), and at least one other scripting/programming language (e.g., Python, Perl) for automation and application development.
  • Operating System Knowledge: In-depth knowledge of AIX operating system internals, including file systems (JFS2, GPFS), logical volume management (LVM), networking, and process management.
  • Troubleshooting Skills: Proven ability to diagnose and resolve complex system and application issues in AIX environments.
  • Security Acumen: Understanding of common security vulnerabilities and best practices for securing AIX systems in a federal environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate technical concepts effectively to diverse audiences.
  • Team Player: Ability to work collaboratively in a team-oriented environment and contribute to shared project goals.
  • U.S. Citizenship: Must be a U.S. Citizen.
  • Public Trust Clearance: Ability to successfully obtain and maintain a Public Trust security clearance. This typically involves a thorough background investigation, including financial history, criminal records, and personal references.

Preferred Qualifications:
  • Federal Government Experience: Prior experience working on IT projects for federal government agencies, especially within healthcare or benefits-related sectors.
  • IHS Experience: Direct experience supporting Indian Health Service (IHS) systems, including familiarity with their specific applications (e.g., RPMS) or data structures.
  • Networking Knowledge: Understanding of networking concepts, protocols, and troubleshooting in an enterprise AIX environment.
  • SAN Knowledge: Familiarity with Storage Area Networks (SAN) concepts, fiber channel configurations, and storage integration with AIX systems.
  • Database Experience: Experience with database technologies commonly used in enterprise AIX environments (e.g., Oracle, DB2) from an OS perspective (installation, client configuration, performance monitoring).
  • Virtualization: Experience with AIX virtualization technologies (e.g., LPARs, VIOS).
  • Cloud Computing: Basic understanding of cloud concepts and how AIX systems might interact with cloud environments (e.g., hybrid cloud deployments).
  • Automation Tools: Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet) or CI/CD pipelines.
  • Certifications: Relevant industry certifications (e.g., IBM Certified System Administrator - AIX, CompTIA Security+, ITIL Foundation).
  • Networking Knowledge: Understanding of networking concepts, protocols, and troubleshooting in an enterprise AIX environment.
  • SAN Knowledge: Familiarity with Storage Area Networks (SAN) concepts, fiber channel configurations, and storage integration with AIX systems.

Additional Information
All your information will be kept confidential according to EEO guidelines.
All your information will be kept confidential according to EEO guidelines.

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