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Remote Troubleshooting Jobs in Rio Rancho, NM (NOW HIRING)

Berriehill Research

Senior AI Technologist

Albuquerque, NM · On-site +1

$50.50 - $65/hr

Strong analytical, troubleshooting, and documentation skills. Preferred: * Experience with data ... This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be ...

The Business Tree

Customer service

Albuquerque, NM · Remote

$15.50 - $21/hr

As a Remote Customer Service Representative with The Business Tree, you'll play a vital role in ... Respond to inbound calls, emails, and chats to assist customers with inquiries and troubleshooting.

RE/SPEC Inc.

Oracle Cloud Engineer (Contractor)

Albuquerque, NM · On-site +1

$54 - $72.25/hr

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Troubleshoot and resolve infrastructure and configuration issues * Provide knowledge transfer and ...

RE/SPEC Inc.

BI Developer (Contractor)

Albuquerque, NM · Remote

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Troubleshoot data, dashboards, and reporting issues; respond to investigation requests. * Elicit ...

RE/SPEC Inc.

BI Developer (Contractor)

Albuquerque, NM · On-site +1

Depending on your expertise, you might design infrastructure in remote locations, develop renewable ... Troubleshoot data, dashboards, and reporting issues; respond to investigation requests. * Elicit ...

Berriehill Research

Senior AI Systems Engineer

Albuquerque, NM · On-site +1

$95.50K - $130.70K/yr

Provide ongoing technical support, troubleshooting, root cause analysis, and documentation for AI ... This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be ...

Berriehill Research

Senior AI Systems Engineer

Albuquerque, NM · On-site +1

$95.50K - $130.70K/yr

Provide ongoing technical support, troubleshooting, root cause analysis, and documentation for AI ... This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be ...

Johnstone Supply

Technical Service Manager

Albuquerque, NM · On-site +1

$106K - $106.40K/yr

Visit job sites to troubleshoot issues and gather customer feedback * Lead technical training ... Remote/office with regional travel (up to 50%) * Hands-on field engagement with contractors and ...

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All JobsTroubleshooting JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Rio Rancho, NM

Remote Troubleshooting information

See Rio Rancho, NM salary details

$19.5K

$63.2K

$143.7K

How much do remote troubleshooting jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote troubleshooting in Rio Rancho, NM is $63,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,728.00 and $82,046.00 per year, depending on experience, location, and employer.

What is a Remote Troubleshooting job?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Troubleshooting position, and why are they important?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are some common challenges faced in a Remote Troubleshooting role and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.
More about Remote Troubleshooting jobs
What are popular job titles related to Remote Troubleshooting jobs in Rio Rancho, NM? For Remote Troubleshooting jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Rio Rancho, NM look for? The top searched job categories for Remote Troubleshooting jobs in Rio Rancho, NM are:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 78% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $63,153 per year, or $30.4 per hour.
Data Engineer-Kiewit Nuclear Solutions 1

Data Engineer-Kiewit Nuclear Solutions 1

Kiewit Corporation

Albuquerque, NM • Remote

$111K - $133.30K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Kiewit Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

20th of 77 rated construction

Job description

Requisition ID: 180211 

Job Level: Mid Level 

Home District/Group: Kiewit Nuclear Solutions 

Department: Technology Group 

Market: Nuclear 

Employment Type: Full Time 
 

Position Overview

Kiewit is seeking a Power BI Developer to architect, design, and deliver enterprise-grade analytics solutions supporting complex EPC projects across the organization. This is a technical role that involves building strong relationships with project and discipline leads and deploying complex data strategies activities across Kiewit's business functions. This role operates within the Digital Project Execution (DPE) team and will collaborate closely with data engineers, solution architects, project leadership, and technology teams to deliver production-grade BI solutions that drive operational decisions on major construction programs.

District Overview

This position is within the Kiewit Technology Group, supporting Kiewit Nuclear Solutions. 

Location

This is a remote position that may require some travel. 

#LI

Responsibilities

Power BI Development

  • Develop interactive dashboards for project and field use
  • Implement row-level security (RLS), object-level security (OLS), and governance standards
  • Deploy and manage solutions within Power BI capacities
  • Configure and optimize data gateways
  • Manage workspaces, deployment pipelines, and versioning strategies
  • Design and develop scalable Power BI datasets using modeling best practices
  • Build optimized semantic models supporting enterprise-scale reporting
  • Implement incremental refresh, aggregation tables, composite models, and DirectQuery/Import hybrid architectures
  • Engineer high-performance DAX measures for complex business logic
  • Troubleshoot and refactor poorly performing models
  • Contribute to enterprise data standards and BI best practices

Data Integration and Engineering Collaboration

  • Work with data engineers to define optimized data contracts
  • Analyze and troubleshoot end-to-end data pipelines
  • Contribute to ELT design patterns across:
    • Azure Data Lake (ADLS Gen2)
    • Azure Databricks (Spark / PySpark / Spark SQL)
    • Azure Data Factory
    • SQL Server / Azure SQL
  • Ensure datasets are structured for performance, scalability, and reusability
Qualifications

Technology stack

Primary:

  • Power BI
  • Power BI Premium / Embedded
  • Azure Databricks (PySpark, Spark SQL)
  • Azure Data Lake
  • Azure Data Factory
  • SQL Server
  • Snowflake

Supporting:

  • Python
  • Git (source control)
  • CI/CD deployment pipelines
  • Data modeling and warehousing frameworks

Required SKILLS AND ABILITIES

  • Strong PowerBi experience is required including PowerBI Premium or Embedded
  • Programming: Expert level SQL, PL/SQL, Experienced Python skills (with a strong track record of optimizing complex Power BI models for performance and scalability)
  • Procient in writing advanced / complex SQL, expertise in optimization of SQL queries preferred.
  • Familiarity with the EPC industry required (Engineering or Construction)
  • Experience in troubleshooting and working with various teams in resolving issues / solving complex problems.
  • Proven ability to understand complex business rules and processes and then build integration processes and database views to represent those rules and processes.
  • Preferred experience in secondary tools such as Azure Databricks, Visual studio, Azure Data Factory, etc.
  • Excellent written and strong oral communication skills.
  • Understanding of ETL fundamentals and solutions.
  • Should be procient in writing advanced / complex SQL, expertise in performance tuning and optimization of SQL queries required.
  • Experience in Python/Pyspark and Spark SQL (primary languages used in our solutions).
  • Experience in troubleshooting data issues and analyzing end to end data pipelines.
  • Strong experience developing data analytics and visualizations with transformation and aggregation from multiple formats for analyzing and uncovering insights / intelligence for project teams.
  • Familiar with source control and version control systems
  • Experience in troubleshooting and working with various teams in resolving issues / solving complex problems.
  • Proven ability to understand complex business rules and processes.
  • Experience with creation of technical documentation for Functional Requirements, Scope documents, Technical Design, and Business Process Modeling etc.

Industry Specific Experience:  

  • 8+ years of experience in BI / data analytics

Other Requirements:
    Regular, reliable attendance
    Work productively and meet deadlines timely
    Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
    Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
    Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
    FIELD ROLES ONLY May work at various different locations and conditions may vary

Base Compensation: $136,000/yr - $142,000/yr

(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)

We offer our fulltime staff employees a comprehensive benefits package that's among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer, including disability and protected veteran status.

What Kiewit Corporation employees say

Pay

Benefits

Hours and flexibility

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About Kiewit

Sourced by ZipRecruiter

Kiewit Infrastructure Engineering's Design-Build team is driving clients to turn to Kiewit during all stages of design-build projects. Through our integrated design and construction approach, our multi-disciplinary team works together to improve schedule, control costs and minimize risk. Our construction-focused engineers work collaboratively with our estimators and builders to design solutions that are innovative, constructible, and designed with a focus on safety. Clients benefit from the proven processes and tools used by Kiewit to minimize project risk. We are an in-house resource that supports projects throughout the company. Our staff shares experiences gained, innovative concepts, and best practices for all projects that we support.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Omaha, NE, US

Year founded

1884

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