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Remote Trilingual Customer Service Representative Jobs in Decatur, GA

Liveops

Remote Spanish Bilingual Customer Service

Roswell, GA · Remote

$14.25 - $18/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Acworth, GA · Remote

$13.75 - $17.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Lithonia, GA · Remote

$14.25 - $17.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Marietta, GA · Remote

$14.75 - $18.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

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Remote Trilingual Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do remote trilingual customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote trilingual customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

How does working remotely as a Trilingual Customer Service Representative affect daily collaboration with team members and supervisors?

As a remote Trilingual Customer Service Representative, you will typically collaborate with your team and supervisors through digital communication tools such as email, chat platforms, and video conferencing. While you may not interact face-to-face, regular virtual meetings, shared documentation, and real-time messaging help maintain clear communication and teamwork. This remote environment requires self-motivation and proactive communication to ensure customer inquiries are handled efficiently and team objectives are met. You'll often have scheduled check-ins and ongoing support from supervisors to address challenges and share best practices.

What are the key skills and qualifications needed to thrive as a Remote Trilingual Customer Service Representative, and why are they important?

To thrive as a Remote Trilingual Customer Service Representative, you need fluency in three languages, strong problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) systems, live chat tools, and ticketing platforms is typically required. Exceptional communication, cultural sensitivity, and time management are standout soft skills for this role. These competencies ensure efficient, high-quality support for diverse customers across regions, enhancing satisfaction and loyalty in a remote environment.

What is a Remote Trilingual Customer Service Representative?

A Remote Trilingual Customer Service Representative is a professional who provides customer support services from a remote location, communicating fluently in three different languages. Their main responsibilities include answering customer inquiries, resolving issues, and assisting clients via phone, email, or chat. These representatives are valuable assets to companies with global customers, as they help bridge language barriers and enhance customer satisfaction. Working remotely allows them to serve customers across different regions and time zones efficiently.

What is the difference between Remote Trilingual Customer Service Representative vs Remote Bilingual Customer Support Specialist?

AspectRemote Trilingual Customer Service RepresentativeRemote Bilingual Customer Support Specialist
CredentialsCustomer service experience, language proficiency certificationsCustomer support experience, language proficiency certifications
Work EnvironmentRemote, customer service call centers or online supportRemote, support centers or online platforms
Industry UsageCustomer service, retail, tech supportCustomer support, tech, healthcare
Search & Comparison IntentFocus on multilingual support roles requiring three languagesRoles requiring two languages, often used interchangeably

The Remote Trilingual Customer Service Representative typically handles customer inquiries in three languages, requiring proficiency in each. The Remote Bilingual Customer Support Specialist works with two languages. While both roles involve remote customer support, the trilingual position demands additional language skills, making it suitable for companies serving diverse multilingual customers.

What are popular job titles related to Remote Trilingual Customer Service Representative jobs in Decatur, GA? For Remote Trilingual Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Trilingual Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Remote Trilingual Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Trilingual Customer Service Representative jobs? Cities near Decatur, GA with the most Remote Trilingual Customer Service Representative job openings:
Remote Trilingual Customer Service Representative jobs near you
Bilingual Customer Service Representative (Remote GA)

Bilingual Customer Service Representative (Remote GA)

Oscar Health

Atlanta, GA • Remote

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

239th of 281 rated insurance

Job description

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location:

This is a remote position, open to candidates who reside in Georgia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

The set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Responsibilities:

  • Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
  • Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
  • Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
  • Form working relationships with all partners.
  • Support the leadership team by identifying issues through established escalation pathways
  • Monitor and track the health of all assigned work-in-progress issues.
  • Escalate and resolve issues to ensure appropriate turnaround times
  • Participate in process improvement projects
  • Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
  • 1+ years of experience in a high-volume or customer-focused setting.
  • 6+ months of healthcare experience
  • High school diploma or GED

Bonus points:

  • Strong quantitative or analytical skills focused on solving problems
  • Experience manipulating and entering accurate data
  • Advanced Google Suite or Microsoft Office capabilities

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

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