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Remote Triaging Jobs in Tennessee (NOW HIRING)

SalvoHealth

Medical Assistant, Remote

Nashville, TN · Remote

$18 - $22/hr

Experience working in a remote setting * Experience making out-bound calls to patients * Strong ... Experience in message triaging, charting, or medical documentation * Excellent communication and ...

SalvoHealth

Medical Assistant, Remote

Nashville, TN · On-site +1

$18 - $22/hr

Experience working in a remote setting * Experience making out-bound calls to patients * Strong ... Experience in message triaging, charting, or medical documentation * Excellent communication and ...

Softheon

Client Executive

Nashville, TN · On-site +1

$73K - $100K/yr

Remote About Us Join us in revolutionizing healthcare! We build software that simplifies the ... triaging them to the appropriate teams. * Ensure timely escalation of complex issues to the ...

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Remote Triaging information

What are the key skills and qualifications needed to thrive as a Remote Triaging Specialist, and why are they important?

To thrive as a Remote Triaging Specialist, you need a solid background in clinical assessment, decision-making, and patient communication, often supported by a healthcare degree and relevant licensure such as RN or LPN. Familiarity with telehealth platforms, electronic health records (EHRs), and triage software is typically required. Strong listening skills, empathy, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure accurate patient prioritization, effective remote care, and enhanced patient safety in a virtual environment.

What is remote triaging?

Remote triaging is the process of assessing and prioritizing requests, issues, or cases from a distance, often via phone, email, or online platforms. It is commonly used in healthcare, IT support, and customer service to determine the urgency of problems and decide the next steps without an in-person evaluation. Remote triage professionals gather relevant information, categorize issues based on severity, and direct them to the appropriate specialists or departments. This approach helps organizations efficiently manage resources and respond quickly to high-priority situations.

What are some common challenges faced by professionals in remote triaging roles, and how can they be addressed?

Remote triaging professionals often encounter challenges such as accurately assessing cases without in-person evaluation, managing high call or message volumes, and maintaining effective communication with both patients and clinical teams. To address these, strong protocols, up-to-date digital tools, and ongoing training are essential. Additionally, collaborating closely with healthcare providers and leveraging secure communication platforms help ensure that urgent cases are escalated appropriately and patient safety is maintained.
What are popular job titles related to Remote Triaging jobs in Tennessee? For Remote Triaging jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Triaging jobs in Tennessee look for? The top searched job categories for Remote Triaging jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Triaging jobs? Cities in Tennessee with the most Remote Triaging job openings:
Remote Triaging jobs near you
Infographic showing various Remote Triaging job openings in Tennessee as of July 2026, with employment types broken down into 74% Full Time, 9% Part Time, and 17% Contract. Highlights an 43% Physical, 3% Hybrid, and 54% Remote job distribution.

Medical Assistant, Remote

SalvoHealth

Nashville, TN • Remote

$18 - $22/hr

Part-time

Posted 19 days ago

Job description

Salvo Health is looking for experienced Medical Assistants to join the team! We are searching for MA's that are experienced in working remotely and making outbound calls to patients.
 
We are seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to our care team. This position is ideal for a self-motivated individual with strong communication skills and the ability to efficiently manage tasks in a remote work environment.
 
The Virtual Medical Assistant will be responsible for making out-bound calls to patients to conduct intake meetings, will manage documentation in electronic health records (EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient appointments, all while maintaining a high level of confidentiality and professionalism.
 
Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset. 
 
What You Will Do
  • Conduct outbound calls to patients to complete patient intake calls 
  • Manage patient scheduling, appointments, and follow-ups
  • Handle medical records, data entry, and documentation in EHR systems
  • Monitor, triage, and respond to incoming member messages
  • Ensure all patient records are accurately entered into the EHR system and update them as needed
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality
  • Provide general administrative support to care team and patients
  • Manage patient tasks to ensure timely documentation and communication for all patients
Qualifications
  • Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting
  • Experience working with GI conditions preferred 
  • Experience working in a remote setting
  • Experience making out-bound calls to patients 
  • Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)
  • Experience in message triaging, charting, or medical documentation
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong organizational and time management abilities
  • Ability to work independently and handle multiple tasks efficiently
  • Familiarity with telemedicine platforms is a plus.
$18 - $22 an hour
Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor.
 
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
 
Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
 
Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. Working alongside a bunch of super talented and friendly people, in a culture that likes to drive constant innovation, and marked by relentless curiosity and a sense of empathy.
 
Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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