ZipRecruiter

Log In

2

Remote Triage Jobs in Novi, MI (NOW HIRING)

IPS Technology Services

QA Analyst

Detroit, MI · Remote

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Works with BSAs and Development teams on defect analysis and triage; Assigns defect severity, and ...

IPS Technology Services

QA Analyst

Detroit, MI · On-site +1

REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Works with BSAs and Development teams on defect analysis and triage; Assigns defect severity, and ...

SkySync

Quality Assurance Tester

Ann Arbor, MI · Remote

... remote staff in all US time zones. Our workforce excels at data governance and managing our ... Recreate and triage issues that have been escalated from level 1 support * Understand and apply ...

Dykema

Litigation Project Manager

Detroit, MI · On-site +1

Responsibilities include workflow design, data triage and preparation, processing, review support ... The Litigation Project Manager position is fully remote and open to any of our office locations.

USAA

Sr. TLE Auto Appraiser

Detroit, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... triage to field provider method of inspection. * May serve as a subject matter expert ...

USAA

Sr. TLE Auto Appraiser

Ann Arbor, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... triage to field provider method of inspection. * May serve as a subject matter expert ...

Huntington

Business Systems Analyst - Sr

Detroit, MI · On-site +1

Support UAT planning and defect triage. * Validate requirements traceability through implementation ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Deloitte

Cyber ServiceNow - Consultant

Detroit, MI · Remote

This compensation range is specific to a Remote role and takes into account the wide range of ... triage, training, cutover activities, and solution adoption A successful candidate would possess ...

USAA

Sr. Field Auto Appraiser - Field

Detroit, MI · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... triage to field provider method of inspection. * May serve as a subject matter expert ...

Cycle Pharmaceuticals

Access Specialist

Detroit, MI · Remote

$80K/yr

This is a remote position, but candidates will happy to work on either EST or CST time zone. Salary ... Triage orders to Specialty Pharmacies including follow-up calls/emails to gain knowledge of the ...

next page

Showing results 1-20

All JobsTriage JobsRemote Triage JobsRemote Triage Jobs in Novi, MI

Remote Triage information

See Novi, MI salary details

$12

$29

$48

How much do remote triage jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote triage in Novi, MI is $29.65, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $33.85 per hour, depending on experience, location, and employer.

What is a remote triage?

A Remote Triage job involves assessing and prioritizing incoming inquiries, such as medical cases or IT issues, to determine the urgency and appropriate next steps. Professionals in this role analyze symptoms, reports, or requests and direct them to the correct department or provide immediate guidance. These roles are common in healthcare, tech support, and emergency services, helping to streamline response times and improve efficiency. Strong communication, critical thinking, and problem-solving skills are essential for success in remote triage positions.

What does a remote triage do?

A typical day for a Remote Triage professional involves reviewing patient information, conducting virtual assessments via phone or video, and prioritizing cases according to urgency. You will interact with patients to gather symptoms, offer medical advice, and route them to the appropriate level of care or specialist as needed. Collaboration with healthcare providers and administrative teams is common to ensure seamless care coordination. The remote setting often allows for flexible scheduling, but it also demands strong organizational skills and the ability to manage multiple cases efficiently.

What are the key skills and qualifications needed to thrive in remote triage?

To thrive as a Remote Triage professional, you need a solid understanding of medical terminology, clinical assessment protocols, and strong decision-making abilities, usually supported by a healthcare-related degree or certification. Experience with telehealth platforms, electronic health records (EHR), and secure communication systems is commonly required. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure accurate patient assessment, effective remote coordination, and high-quality care delivery from a distance.

What are popular job titles related to Remote Triage jobs in Novi, MI?

For Remote Triage jobs in Novi, MI, the most frequently searched job titles are:

What job categories do people searching Remote Triage jobs in Novi, MI look for?

The top searched job categories for Remote Triage jobs in Novi, MI are:

What cities near Novi, MI are hiring for Remote Triage jobs?

Cities near Novi, MI with the most Remote Triage job openings:

Remote Triage jobs near you
Infographic showing various Remote Triage job openings in Novi, MI as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 9% Hybrid, and 91% Remote job distribution, with an average salary of $61,670 per year, or $29.6 per hour.

Service Delivery Manager - Remote - USA

FullStack Labs

Detroit, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We are looking for a hands-on, service-minded Delivery Manager to own the enterprise application support and BAU (business-as-usual) enhancement engagement for a global agricultural science client's R&D IT organization. This is not a build-from-zero software program. It is a live operations engagement spanning three connected workstreams: a consolidated Level 1 service desk that acts as the single point of contact for triage, basic troubleshooting, and service requests; domain-aligned Level 2 specialists across six application portfolios who take L1 escalations and drive complex resolution; and a stream of low-risk minor enhancements delivered by that same L2 team alongside the ticket queue. Our teams are folded into the client's existing support model and interface directly with their internal Level 3 engineering, product, and platform teams.
You are the escalation path above the Project Manager and the person accountable when a priority-one incident lands, when an SLA is at risk, when a staffing or billing issue arises, or when the client identifies a gap in our delivery. You own the client relationship from executive sponsor and procurement through to tactical application and business unit managers, you own engagement financials and SOW compliance, and you own the people: staffing decisions, coverage, performance, and retention across a team distributed between the United States and Colombia working US Eastern hours.
What We Are Looking For
  • 8+ Years in Delivery Leadership, Including Managed Services: Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an application support, service desk, or managed services engagement, not solely project or product delivery.
  • Contractual SLA Ownership: Direct experience owning SLAs written into a client contract: negotiating targets, defending measurement definitions, reporting attainment, and handling the commercial consequences of a miss.
  • ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog management, major incident process, RCA (root-cause-analysis) discipline, and knowledge management.
  • Dual-Mode Delivery Cadence: Comfortable running a ticket-driven operations queue and a sprint-based enhancement backlog at the same time, with the Agile and Jira fluency to keep both measurable and visible.
  • Distributed and Nearshore Team Leadership: Experience leading teams split across the United States and LATAM, or comparable distributed models, aligned to a client time zone, including shift coverage and cross-cultural people management.
  • Commercial and Financial Ownership: Comfortable owning engagement financials under a fixed-fee structure: capacity and utilization planning, forecast against actual, margin protection, and scope change discipline.
  • Transition and Takeover Experience: Has taken over support scope from an outgoing vendor or an internal team, ideally under a compressed knowledge transfer window with a hard cutover date.
  • Multi-Level Communication: Able to run a budget and progress review with a client sponsor and de-escalate a difficult conversation with a frustrated application owner on the same day, in fluent professional English. Spanish is an advantage for leading Colombia-based team members.
  • Scientific or R&D Application Exposure (Preferred): Familiarity supporting laboratory, genomics, data platform, or other scientific and regulated enterprise applications. Not required, but it shortens ramp time considerably.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

FacebookTwitter

View All FullStack Labs Jobs

Apply