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Remote Training Jobs in Laurel, MD (NOW HIRING)

PenFed Credit Union

Training Specialist I

Alexandria, VA · On-site +1

$45K - $100K/yr

Overview Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a (Remote) Training Specialist I. The Training Specialist ...

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All JobsTraining JobsRemote Training JobsRemote Training Jobs in Laurel, MD

Remote Training information

See Laurel, MD salary details

$15

$41

$76

How much do remote training jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote training in Laurel, MD is $41.85, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $53.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in remote training roles, and how can they be addressed?

Professionals in remote training roles often encounter challenges such as maintaining participant engagement, managing different time zones, and ensuring clear communication without face-to-face interaction. To address these, trainers can utilize interactive tools like polls and breakout rooms, schedule sessions at mutually convenient times, and provide clear, concise instructions. Building rapport through regular check-ins and feedback also helps foster a collaborative virtual learning environment.

What is remote training?

Remote training refers to educational or instructional sessions that are delivered virtually, allowing participants to learn from any location via the internet. This type of training typically uses video conferencing tools, online learning platforms, and digital resources to facilitate teaching and collaboration. Remote training is popular for its flexibility and ability to connect trainees and trainers who may be geographically dispersed. It is commonly used for employee onboarding, skill development, and professional certifications in various industries.

What is the difference between Remote Training vs Remote Customer Support?

AspectRemote TrainingRemote Customer Support
Required CredentialsTraining certifications, instructional design skillsCustomer service certifications, communication skills
Work EnvironmentConducting training sessions, creating educational contentAssisting customers, troubleshooting issues
Industry UsageEducation, corporate training, e-learningRetail, tech, telecom, service industries
Common Search/ComparisonRemote Training vs Remote Customer Support

Remote Training involves delivering educational content and training sessions remotely, often requiring instructional skills and certifications. Remote Customer Support focuses on assisting customers with products or services, emphasizing communication and problem-solving skills. While both roles are remote and industry-related, they serve different functions: one educates, the other supports.

What are the key skills and qualifications needed to thrive as a remote trainer?

To thrive as a Remote Trainer, you need expertise in instructional design, subject matter proficiency, and experience in adult learning principles, often supported by a relevant degree or training certification. Familiarity with virtual learning platforms (e.g., Zoom, Microsoft Teams, LMS like Moodle) and digital content creation tools is typically required. Strong communication, adaptability, and engagement skills help connect with diverse learners and manage remote sessions effectively. These skills ensure that training is accessible, interactive, and impactful for participants in a virtual environment.
What are the most commonly searched types of Training jobs in Laurel, MD? The most popular types of Training jobs in Laurel, MD are:
What cities near Laurel, MD are hiring for Remote Training jobs? Cities near Laurel, MD with the most Remote Training job openings:
Remote Training jobs near you
Infographic showing various Remote Training job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,050 per year, or $41.9 per hour.

Remote Training Manager (Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties:

·         Lead the daily operations of the Training and Quality Assurance team.

·         Develop, implement, and maintain training programs for new hires and existing staff.

·         Design and update training materials, job aids, and instructional resources.

·         Conduct instructor-led, virtual, and self-paced training programs.

·         Establish quality standards and performance evaluation methodologies.

·          Monitor customer interactions across multiple communication channels to ensure compliance and service quality.

·         Conduct calibration sessions with operational leadership and quality teams.

·          Analyze quality trends and identify opportunities for coaching and performance improvement.

·         Prepare quality assurance reports, dashboards, and performance analyses.

·         Develop corrective action plans and continuous improvement initiatives.

·         Coordinate with operational leadership to identify training needs and performance gaps.

·          Perform additional duties as assigned

  • Bachelor\'s degree from an accredited institution (Preferred)
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  •  Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  •  Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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