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Remote Trading Desk Jobs in Florida (NOW HIRING)

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you ... Remote -Austin, TX, Charlotte, NC, Dallas, TX, Houston, TX, Pensacola, FL, Phoenix, AZ, Raleigh, NC ...

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you ... Remote -Austin, TX, Charlotte, NC, Dallas, TX, Houston, TX, Pensacola, FL, Phoenix, AZ, Raleigh, NC ...

Remote Trading Desk information

What is a remote trading desk?

A Remote Trading Desk is a setup that allows traders to execute financial transactions and manage portfolios from locations outside of a traditional trading floor or office, often from home or other remote locations. This setup leverages secure technology platforms to access markets, monitor trades, and communicate with colleagues and clients. Remote trading desks have become increasingly popular due to advancements in trading software and the need for flexible work environments. They require robust cybersecurity measures, real-time data feeds, and reliable internet connections to ensure smooth and compliant trading operations.

How does a remote trading desk professional typically collaborate with team members and stay updated on market information?

As a remote trading desk professional, effective collaboration with colleagues is facilitated through digital communication platforms like Slack, Bloomberg Terminal chat, and regular video meetings. Staying updated on market information involves monitoring news feeds, economic reports, and trading platforms in real time. Team members often share insights and strategies during daily briefings or chat channels, ensuring everyone is aligned on market trends and risk positions. Maintaining strong communication and leveraging shared analytics tools are key to overcoming challenges posed by remote work in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a remote trading desk professional, and why are they important?

To thrive as a Remote Trading Desk professional, you need strong analytical skills, deep knowledge of financial markets, and a background in finance or economics, often supported by relevant certifications such as FINRA Series 7 or CFA. Familiarity with electronic trading platforms, risk management software, and real-time data analytics tools is typically required. Exceptional attention to detail, decision-making under pressure, and strong communication skills help set top performers apart. These competencies ensure effective trade execution, risk mitigation, and adherence to compliance in a fast-paced, decentralized environment.

What is the difference between Remote Trading Desk vs Remote Sales Trader?

AspectRemote Trading DeskRemote Sales Trader
Primary RoleExecuting trades, managing portfolios, and providing market insightsBuilding client relationships, offering investment solutions, and executing client trades
Required CredentialsFinance certifications (e.g., Series 7, Series 63), strong market knowledgeFinance certifications often preferred, strong communication skills
Work EnvironmentFinancial institutions, trading floors (remote options available)Financial firms, client-facing roles, remote options common
Industry UsageWidely used in investment banks, hedge funds, asset managersCommon in brokerage firms, private banks, wealth management

The Remote Trading Desk focuses on executing trades and managing portfolios, often requiring technical market knowledge and certifications. In contrast, Remote Sales Traders emphasize client relationships and sales skills, though both roles may share some certifications and work environments. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Trading Desk jobs in Florida?

The most popular types of Trading Desk jobs in Florida are:

What are popular job titles related to Remote Trading Desk jobs in Florida?

For Remote Trading Desk jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Trading Desk jobs in Florida look for?

The top searched job categories for Remote Trading Desk jobs in Florida are:

What cities in Florida are hiring for Remote Trading Desk jobs?

Cities in Florida with the most Remote Trading Desk job openings:

Infographic showing various Remote Trading Desk job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Help Desk Specialist I - Tier 1

Chronos Operations, LLC

Orlando, FL • On-site, Remote

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Overview
Help Desk Specialist I - Tier 1
Orlando, FL (Remote)
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chronos Operations, LLC is seeking a Help Desk Specialist I (Tier 1) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for CBP employees and contractors, delivering first-level technical support and customer service.
Responsibilities
  • Serve as 24x7x365 centralized Point of Contact (POC) and Tier 1 customer support for either all CBP employees and contractors or Participating Government Agencies (PGA) and Trade (importers/exporters) via the external 866 number.
  • Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails.
  • Record all technology incidents/service requests in ServiceNow, documenting all actions performed and information required for next-level support.
  • Provide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity.
  • Perform password resets, account unlocks, and initial request intake adhering to security policies.
  • Provide first-level resolution using established troubleshooting methods and knowledge articles.
  • Escalate incidents to next-level support (internal CBP teams and third-party vendors) via ticket transfer and warm transfer of calls.
  • Monitor and communicate ticket status to internal or external customers.
  • Identify and escalate potential major incidents affecting multiple end users.
  • Participate in major incident bridge calls and communicate customer impact.
  • Handle Sensitive VIP customer contacts with timely, accurate escalation and follow-up.
  • Verify ACE portal accessibility after maintenance events.
  • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
  • Support ACE-related inquiries from Trade and PGA customers, including trade facilitation, compliance, and enforcement.
  • Other duties as assigned.

Qualifications
  • High school diploma or GED equivalent.
  • 1+ year of IT Help Desk or Technical Customer Support experience.
  • Must be available to support rotating shifts; 24x7x365 coverage required.
  • U.S. Citizenship required; must pass CBP Background Investigation (BI).

Preferred Qualifications:
  • Bachelor's degree in Business Administration, Information Technology, or related field preferred.
  • CompTIA A+ or similar IT certification.
  • HDI Customer Service Representative or Support Center Analyst certification.
  • Experience with ServiceNow ITSM platform.
  • Experience with VPN troubleshooting (Global Protect, Zscaler).
  • Experience with ACE (Automated Commercial Environment) system.
  • Experience supporting Trade/PGA customers.
  • Prior federal government or CBP help desk experience.
  • Experience with Amazon Connect or similar ACD system.

Knowledge, Skills and Abilities:
  • Working knowledge of Windows OS, Microsoft Office products, Active Directory, and basic networking.
  • Expertise in various tools like Microsoft Project, ServiceNow, and Amazon Connect.
  • Ability to manage multiple tickets, meet SLA commitments, and maintain accurate documentation.
  • Ability to identify and resolve IT issues quickly, following escalation protocol.
  • Ability to work with internal teams and other agencies to resolve cross-functional IT needs
  • Ability to support rotating shifts; 24x7x365 coverage required.
  • Ability to independently make sound decisions, exercise critical thinking, and apply innovative problem-solving approaches to support mission objectives and operational success.
  • Ability to analyze customer feedback and performance metrics to drive continuous improvement.
  • Excellent interpersonal communication, facilitation, and leadership skills to effectively coordinate teams and communicate with stakeholders.
  • Proven ability to manage relationships with internal teams, external partners, vendors, and senior leadership.
  • Strong written and verbal communication skills for technical documentation and stakeholder coordination.
  • Excellent communication, leadership, and project management skills.
  • Ability to work effectively in cross-functional teams and under senior analyst guidance.
  • Ability to meet minimum clearance requirements.
  • Ability to work nights, weekends, and holidays as required.
  • Ability to travel 10%.

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
Teleworking Permitted?
Yes
Teleworking Details
**Must be within commuting distance to CBP location to handle equipment onboarding and offboarding, otherwise will be remote.
Estimated Salary/Wage
Up to USD $17.00/Hr.