Description
Location: Raleigh, North Carolina (hybrid/office as applicable)
Schedule: Monday and Friday remote, Tuesday-Thursday in office (based on business needs)ย
About EDPNCย
At EDPNC, our mission is to improve the economic well-being and quality of life for all North Carolinians. In partnership with state, regional, local, and private sector leaders, we support North Carolina's growth through business recruitment, existing industry support, international trade and export assistance, small business counseling, and tourism promotion.ย
As a public-private partnership serving on behalf of the State of North Carolina, EDPNC operates at the intersection of public service and economic strategy. Our work helps attract investment, support employers, strengthen communities, and position North Carolina as one of the best places in the country to live, work, and do business.ย
We are a collaborative, mission-driven organization that values professionalism, initiative, responsiveness, and strong relationships. The work is fast-paced, meaningful, and highly collaborative, offering employees the opportunity to engage with leaders across business, government, and communities throughout the state. At EDPNC, team members are motivated by the opportunity to make a tangible impact while working alongside smart, dedicated people who care deeply about North Carolina's future.ย
Why Join Us?ย ย
- Work with a passionate team dedicated to promoting North Carolina's vibrant tourism industry.ย ย
- Travel and engage with leading media professionals and influencers to tell the state's unique stories.ย ย
- Be part of a mission-driven organization that drives economic growth through tourism.ย
About the Roleย
As a Content Marketing Manager at Visit North Carolina, you will be at the forefront of promoting our state's attractions, culture, and experiences to travelers from around the world. You will play a pivotal role in shaping our brand's narrative through compelling content creation, management, and strategy. We areย seekingย a passionate and creative individual who can lead our content efforts, driving engagement, and inspiring wanderlust among our audience. ย
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What You'll Do ย
Content Strategy and Planningย
- Develop,ย overseeย and execute an integrated content strategy aligned with our tourismย objectivesย and target audience. Working with Brand Marketing Manager to ensure alignment with brand identity.ย
- Collaborate with cross-functional teams including Public Relations, Film, and Partner and Industry Relations (Outdoor NC); and contracted agencies, including but not limited to travel guide publisher, Marketing AOR, media vendors,ย etc.ย ย toย identifyย key content themes and initiatives.ย
- Direct the content team within the marketing agency of record overseeing the relationship with and output of that team to achieve Visit North Carolina's goals.ย
- Foster audience engagement and performance through interactive content, storytelling, and user-generated content initiatives.ย
- Overseeย contentย calendar; review content performance and adjust strategies as needed.ย
- Provide input and strategy direction on marketing agency of record media purchases and partner program creation alongside Brand Manager and Director of Marketing.ย
Content Channel Managementย
- Oversee development,ย execution andย editorial of content across the following owned channels:ย
- Website:ย Oversee VisitNC.com strategy and functionality, working with agency teams to continuously improve user experience and enhance content opportunities.ย ย ย
- Social Media: Manage the state tourism office's presence on owned social media/algorithmic platforms, ensuring engaging content that fosters performance.ย
- Email:ย Manage execution of direct email marketing campaigns to nurture leads, promote events, and share travel-related content.ย
- Travel Guide:ย Oversee editorial content for the NC Travel Guide, working with publisher of record and editorial team.ย
- Oversee development, execution and editorial of content across the following shared/borrowed channels:ย
- Content Creators:ย Oversee strategy and management of content creator partnerships, working with agency teams and creators to develop engaging, brand-aligned content that supports visitation goals and audience engagement across digital platforms.ย
- Custom/Sponsored Content:ย Oversee the procurement of custom content and editorial direction, working closely with media buying team and Marketing Brand Manager to ensure that publishers are a good fit with our overall visitation and audience segment goals.ย
Program Management and Other Responsibilitiesย
- Attends weekly agency status meetings. Build positive working relationships with agency vendors.ย
- As needed, attend/represent Visit NC at relevant industry events,ย conferencesย and stakeholder meetings, including NC Travel & Tourism Board, NC Travel & Tourism Coalition and EDPNC Board of Directors meetings as needed.ย
- Attends meetings with industry partners, including regional tourism conferences/gatherings as needed.ย
- Stays current on marketing best practices and industry trends, which may require attending educational conferences or training.ย
- Reviews and approves expenses relating to content marketing programs.ย
- Assistsย with other Visit NC responsibilities, as needed.ย
Note: Although this position has no direct reports,ย positionย requires oversight/assistanceย of international and domestic representative contractors, coordination of finances for groups and significant professionalย judgment.
Requirements
Who Should Applyย
- High school diploma or GEDย required;ย Bachelor'sย degree preferredย
- 3-5 years marketing or writing experience required; Experience in a tourism related field preferredย
Licenses and Knowledgeย
- Proficiency in MS Office specifically Outlook, Excel, and PowerPointย
- Basic experience with Adobeย
- Salesforce or other CRM experience preferredย
- Valid Driver's license and passport ย
- Basic Economic Development Certification (or equivalent) is a plusย
Key Competenciesย
- Requires ability to work independently to perform job requirements with minimal supervisionย
- Use sound judgement,ย discretionย and discernment.ย Considersย all facts before deciding on the mostย appropriate action.ย
- Maintainย high levelย of productivity and self-directionย
- Complete workย in a timely mannerย and is responsible and accountable for job performanceย
- Plan and organize tasks and work responsibilities to achieve objectivesย
- Skilled in relationship building and networking with a diverse population of organizations and associationsย
- Highly developed oral and written communication skillsย
- Excellent time management skills, including the demonstrated ability to meet timelines and prioritize multiple projectsย
- Team orientation and ability to work effectively with peers,ย subordinatesย and supervisors ย
We Invest in Our People-Professionally and Personally. ย
At EDPNC, our benefits are designed to support your career, well-being, and life outside of work.ย ย
- Competitive compensation and performance incentives that reward impact and resultsย ย
- Hybrid work schedule that supports flexibility, and balanceย ย
- Generous time off, including 4 weeks of PTO, 9 paid holidays, 3 sick and wellness days, and 3 flex holidaysย ย
- 401(k) with a 5% employer match after six months to help you build long-term financial securityย ย
- Paid parental leave, including 8 weeks of maternity leave and 4 weeks of paternal leave, because family mattersย ย
- Comprehensive medical, dental, and vision coverage, with HSA and FSA optionsย ย
- Company paid short- and long-term disability coverage as well as 50K life insurance for added peace of mindย ย
- Employee Assistance Program that covers your entire household's wellbeingย ย
- Voluntary benefit options such as critical illness, accident, hospital indemnity, life insurance and pet insuranceย ย
- Corporate amenities such as paid parking, gym access and complimentary snacksย
- Family Forward Certified, reflecting our commitment to family-friendly workplace practicesย
Apply Nowย
Join us in shaping North Carolina's economic future!