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Remote Text Messaging Jobs in Charleston, SC (NOW HIRING)

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Remote Text Messaging information

See Charleston, SC salary details

$55.7K

$92.1K

$120.3K

How much do remote text messaging jobs pay per year?

As of Jul 31, 2026, the average yearly pay for remote text messaging in Charleston, SC is $92,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $104,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Text Messaging Specialist, and why are they important?

To thrive as a Remote Text Messaging Specialist, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with CRM platforms, chat support software, and messaging tools like Zendesk or LiveChat is typically required. Strong attention to detail, time management, and customer empathy set top performers apart in this role. These skills ensure effective, timely, and empathetic support for clients or customers, which is crucial for satisfaction and retention in a remote work environment.

What are some common challenges faced by remote text messaging specialists, and how can they be managed effectively?

Remote text messaging specialists often encounter challenges such as maintaining clear communication without face-to-face interaction, managing high message volumes, and ensuring timely responses across different time zones. To manage these challenges, it's helpful to use organization tools, set clear boundaries for work hours, and actively collaborate with team members through scheduled check-ins. Building strong written communication skills and staying updated on best practices can also enhance both efficiency and job satisfaction.

What is a remote text messaging job?

A remote text messaging job involves communicating with customers, clients, or users through text messages, typically from the comfort of your own home. These jobs can include roles like customer support, sales, marketing, or chat moderation, where you respond to inquiries, provide information, or assist with issues using a messaging platform. Remote text messaging jobs require good written communication skills, quick typing, and the ability to multitask. They are popular for those seeking flexible, work-from-home opportunities.

What is the difference between Remote Text Messaging vs Remote Customer Support Representative?

AspectRemote Text MessagingRemote Customer Support Representative
Primary RoleSending and managing text messages for communication and marketingAssisting customers via various channels, including chat, email, and phone
Required SkillsExcellent written communication, familiarity with messaging platformsStrong communication, problem-solving, multi-channel support skills
Work EnvironmentPrimarily digital, focused on messaging platformsRemote, multi-channel customer service environment
CertificationsNone typically required, but communication or marketing certifications helpCustomer service or support certifications beneficial

Remote Text Messaging focuses on managing and executing text-based communication campaigns, while Remote Customer Support Representatives handle customer inquiries across multiple channels. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

What are popular job titles related to Remote Text Messaging jobs in Charleston, SC? For Remote Text Messaging jobs in Charleston, SC, the most frequently searched job titles are:
What job categories do people searching Remote Text Messaging jobs in Charleston, SC look for? The top searched job categories for Remote Text Messaging jobs in Charleston, SC are:
Remote Text Messaging jobs near you

Virtual Medical Office Manager

Lowcountry Medical Practice Management

Charleston, SC • On-site, Remote

Part-time

Medical

Re-posted 6 days ago

Job description

Virtual Medical Office Manager - Part Time 15 - 20 HOURS PER WEEK
Virtual Medical Office Manager - Part Time/Remote 15 - 20 HOURS PER WEEK
Attend to patients on the phone via text message and/or voice calls. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
Critical Thinking Skills Required
  • Must be able to speak with patients and use practice management system to answer inquires accurately and confidently and while maintaining patient confidentiality.
  • Must be able to think critically about how to properly handle emergent situations that may arise in the healthcare environment.
  • Must be capable of performing proper research concerning patient claims and request before escalating to management and to the practitioner.
  • Must be able to properly assess patients concerns and provide minimum assistance required as a Office Manager without working outside of your scope of practice and expertise.
  • Must understand basic medical office terms and protocols.
  • Must be aware of HIPAA Rules and Guidelines and how to properly protect the privacy of patients.

Communication Skills Required
  • Must be able to communicate the details of patients issues with accuracy to the practitioner and provide clear communication to patients regarding appointments and other request.
  • Must be able to communicate practitioner responses or directives to patients with 100% accuracy. This includes written data and audible communication.
  • Must at all times show that you care and show compassion for patients concerns and wellbeing.
  • Must have financial literacy and be able to provide daily financial ledgers to management team and practitioner.

Daily Job Duties and Responsibilities
  • Register new patients into the practice management system according to established protocols
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Verify that medical consents are in place before patients initial appointment and any follow-ups
  • Ensure patient information is accurate including billing information
  • Inform patients of medical office procedures and policy
  • Collect co-pays and visit payments
  • Maintain and manage patient ledgers and payments
  • Review Accounts Receivable and collect on past due accounts
  • Answer incoming calls
  • Manage inquiries of customers looking to establish care and treatment in a timely fashion.

  • Track and schedule new patient referrals from referring doctors. Follow up with referring physician/practice to notify them of when their patient is scheduled and/or the status of referral.
  • Schedule patient appointments after their visits.
  • Reschedule patients who have missed or canceled appointments.
  • Obtain external medical reports as required by medical professionals
  • Timely respond and comply to requests for information about the practice and practitioner services
  • Deal with incoming and outgoing post to website and social media
  • Safeguard patient privacy and confidentiality
  • Log administrative actions in "Daily Activity Log"
  • Log financial transactions in "Weekly Financial Ledger" and submit at the end of each week.

Other Details
  • Must be a team player.
  • Performance reviewed every 90 days by practitioner and hiring team.
  • Pay determined based on experience.
  • No Medical Benefits included
  • Remote Position
  • Must be available via telephone so that medical provider can discuss any pertinent information.

Education Requirement
  • High School Diploma or GED
  • Associates or Certificate in any Allied Health Field preferred but not required
  • At least 2 years experience in healthcare field

Apply