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Remote Text Messaging Jobs in Ohio (NOW HIRING)

Embrace Pet Insurance

Sales Agent

Akron, OH · On-site +1

Remote - United States This position is remote, and you will work from a home office. Occasionally ... Text Messaging Notice: If you provide a mobile phone number, you may receive job-related ...

Embrace Pet Insurance

Sales Agent

Akron, OH · On-site +1

Job Location: Remote - USA This position is remote, and you will work from a home office ... Text Messaging Notice: If you provide a mobile phone number, you may receive job-related ...

Staffing Solutions Enterprises

Project Manager

Mentor, OH · Remote

$33 - $36/hr

Remote (Must reside in: AL, GA, FL, IL, HI, OH, MI, MS, NC, PA, SC, TX) Pay: $33-$36/hour Duration ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Procter & Gamble

CopywriterFlexible

Cincinnati, OH · Remote

... Remote A Copywriter is responsible for creating persuasive and informative text for various ... Develop and execute marketing campaigns, ensuring consistency and alignment with brand messaging ...

Foundation Software

Junior PPC Strategist

Strongsville, OH · On-site +1

$75K - $87K/yr

Write, test, and optimize ad copy (RSAs, expanded text ads) in line with brand voice and messaging ... Strongsville, OH (or remote, per team policy) Reports To: Senior PPC Strategist / PPC Manager ...

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All JobsText Messaging JobsRemote Text Messaging JobsRemote Text Messaging Jobs in Ohio

Remote Text Messaging information

What is a remote text messaging job?

A remote text messaging job involves communicating with customers, clients, or users through text messages, typically from the comfort of your own home. These jobs can include roles like customer support, sales, marketing, or chat moderation, where you respond to inquiries, provide information, or assist with issues using a messaging platform. Remote text messaging jobs require good written communication skills, quick typing, and the ability to multitask. They are popular for those seeking flexible, work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote text messaging specialist, and why are they important?

To thrive as a Remote Text Messaging Specialist, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with CRM platforms, chat support software, and messaging tools like Zendesk or LiveChat is typically required. Strong attention to detail, time management, and customer empathy set top performers apart in this role. These skills ensure effective, timely, and empathetic support for clients or customers, which is crucial for satisfaction and retention in a remote work environment.

What are some common challenges faced by remote text messaging specialists, and how can they be managed effectively?

Remote text messaging specialists often encounter challenges such as maintaining clear communication without face-to-face interaction, managing high message volumes, and ensuring timely responses across different time zones. To manage these challenges, it's helpful to use organization tools, set clear boundaries for work hours, and actively collaborate with team members through scheduled check-ins. Building strong written communication skills and staying updated on best practices can also enhance both efficiency and job satisfaction.

What is the difference between Remote Text Messaging vs Remote Customer Support Representative?

AspectRemote Text MessagingRemote Customer Support Representative
Primary RoleSending and managing text messages for communication and marketingAssisting customers via various channels, including chat, email, and phone
Required SkillsExcellent written communication, familiarity with messaging platformsStrong communication, problem-solving, multi-channel support skills
Work EnvironmentPrimarily digital, focused on messaging platformsRemote, multi-channel customer service environment
CertificationsNone typically required, but communication or marketing certifications helpCustomer service or support certifications beneficial

Remote Text Messaging focuses on managing and executing text-based communication campaigns, while Remote Customer Support Representatives handle customer inquiries across multiple channels. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

Remote Text Messaging jobs near you
Infographic showing various Remote Text Messaging job openings in Ohio as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Sales Agent

Embrace Pet Insurance

Akron, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Embrace Pet Insurance, a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We're committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that's both personal and professional.
Job Summary:
Embrace is seeking a Sales Agent who will report to the Manager of Sales. As a Sales Agent, you will answer inbound sales calls and follow up with our prospective Pet Parents. No cold calling! We are looking for a self-motivated, driven individual who has the work ethic and personality to thrive on our fast-paced team.
Job Location: Remote - United States
This position is remote, and you will work from a home office. Occasionally, travel to the nearest office may be required for in-person activities such as team meetings, training, and culture-building events.
Main Responsibilities:
  • Accurately and efficiently capture customer information in our CRM system
  • Effective organization and time management skills with the ability to work under pressure
  • Proactively manage and grow a pipeline of new business opportunities
  • Responsible for hitting KPIs set by the company
  • Able to effectively and professionally communicate over the phone and email

Basic Qualifications:
  • Bachelor's Degree and/or 2 + years of sales experience
  • Property and Casualty license or willingness to obtain within the first few weeks of employment

Preferred Qualifications:
  • Be competitive by nature and take an active interest in keeping abreast of competitors
  • Be an excellent listener and have a strong ethos of following up on all requests
  • Able to communicate professionally both verbal and written
  • Has the ability to view problems, opportunities, ideas etc. from various vantage points

#LI-Remote
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

Interview Technology Notice:
Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
By continuing with the interview, you consent to this use.
Text Messaging Notice:
If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
You may opt out of text communications at any time by replying "STOP."

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