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Remote Text Messaging Jobs in New York (NOW HIRING)

Write copy for email & text messaging mkg campaigns * Develop and use metrics to increase ... This internship is remote! Additional Information All your information will be kept confidential ...

Financial Services Recruiter

Newark, NJ ยท Remote

$60K - $100K/hr

Conduct high-volume outbound recruiting efforts, including calls, emails, text messaging, and ... Ability to work efficiently in a remote environment while exceeding expectations * Curious ...

S. (for a Remote home office arrangement). Join a rapidly growing company that has demonstrated ... text messaging - today's most engaging and responsive channel - with powerful capabilities and ...

Remote This Jobot Job is hosted by: Sam Fairhurst Are you a fit? Easy Apply now by clicking the ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

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Remote Text Messaging information

What are the key skills and qualifications needed to thrive as a Remote Text Messaging Specialist, and why are they important?

To thrive as a Remote Text Messaging Specialist, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with CRM platforms, chat support software, and messaging tools like Zendesk or LiveChat is typically required. Strong attention to detail, time management, and customer empathy set top performers apart in this role. These skills ensure effective, timely, and empathetic support for clients or customers, which is crucial for satisfaction and retention in a remote work environment.

What are some common challenges faced by remote text messaging specialists, and how can they be managed effectively?

Remote text messaging specialists often encounter challenges such as maintaining clear communication without face-to-face interaction, managing high message volumes, and ensuring timely responses across different time zones. To manage these challenges, it's helpful to use organization tools, set clear boundaries for work hours, and actively collaborate with team members through scheduled check-ins. Building strong written communication skills and staying updated on best practices can also enhance both efficiency and job satisfaction.

What is a remote text messaging job?

A remote text messaging job involves communicating with customers, clients, or users through text messages, typically from the comfort of your own home. These jobs can include roles like customer support, sales, marketing, or chat moderation, where you respond to inquiries, provide information, or assist with issues using a messaging platform. Remote text messaging jobs require good written communication skills, quick typing, and the ability to multitask. They are popular for those seeking flexible, work-from-home opportunities.

What is the difference between Remote Text Messaging vs Remote Customer Support Representative?

AspectRemote Text MessagingRemote Customer Support Representative
Primary RoleSending and managing text messages for communication and marketingAssisting customers via various channels, including chat, email, and phone
Required SkillsExcellent written communication, familiarity with messaging platformsStrong communication, problem-solving, multi-channel support skills
Work EnvironmentPrimarily digital, focused on messaging platformsRemote, multi-channel customer service environment
CertificationsNone typically required, but communication or marketing certifications helpCustomer service or support certifications beneficial

Remote Text Messaging focuses on managing and executing text-based communication campaigns, while Remote Customer Support Representatives handle customer inquiries across multiple channels. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

What cities in New York are hiring for Remote Text Messaging jobs? Cities in New York with the most Remote Text Messaging job openings:
Copywriting Intern

Copywriting Intern

HiWave

Manhattan, NY โ€ข On-site, Remote

Internship

Posted 17 days ago


Job description

Company Description
Hiwave makes connecting in person awesome and effortless. Our smart products allow you to instantly connect with people you meet by sharing your information with one tap of your phone. Our flagship product, the HiWave sticker, uses simple NFC (near field communication) technology to help you instantly share your phone number, social media handles, and any other info you want, and our app then allows you to easily recall and follow up. Other people don't need an app or a sticker to tap and get your info.
HiWave was founded by the former technology director at Harvard Innovation Labs.
Job Description
As a copywriter at HiWave, you will work closely with our Marketing team to concept, write, review, and produce everything from email campaigns, web copy, brand & product advertising copy, guerilla marketing campaigns and more.
We are looking for a copywriter who has a knack for understanding the necessary messaging, voice, and tone each unique brand strategy requires.
Responsibilities include:
  • Copywriting for brand, product, the website, landing/sales pages and more
  • Develop FB/Tik Tok/Instagram and SEM ad copy + follow up sequences
  • Optimize copy within the customer journey making the message clear, on-brand and high-converting
  • Write copy for email & text messaging mkg campaigns
  • Develop and use metrics to increase conversions, reduce bounce rates, cross-sell/upsell and more
  • Work with design, media production, social and digital to collaborate and launch effective campaigns

Qualifications
Required skills include:
  • Exceptional writing samples (advertising, conversion, headlines, content/web/print examples, etc.)
  • Digital marketing experience
  • Flexibility and eagerness to identify, learn, and use new and emerging technologies
  • Knowledge of the Adobe Suite is a plus
  • Ability to shift tone and messaging
  • This internship is remote!

Additional Information
All your information will be kept confidential according to EEO guidelines.

HiWave logo

About HiWave

Sourced by ZipRecruiter

Industry

Computer and electronic product manufacturing

Company size

1 - 10 Employees

Headquarters location

New York, NY, US

Year founded

2019