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Remote Test Manager Jobs in Savannah, GA (NOW HIRING)

MCI Careers

Virtual Banker - 4X10 Shift

Savannah, GA · Remote

... test. Key Responsibilities: * Manage a high volume of digital customer interactions. * Provide ... This position offers the flexibility of remote work while maintaining a consistent schedule that ...

MCI Careers

Bank Associate - Evening Shift

Savannah, GA · Remote

$11.25 - $15.25/hr

... employment test. ----- POSITION RESPONSIBILITIES Key Responsibilities: * Manage end-of-day ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Bank Associate Evening Shift

Savannah, GA · Remote

$11.25 - $15.25/hr

... test. Key Responsibilities: * Manage end-of-day transactions and account servicing. * Provide ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Remote Test Manager information

See Savannah, GA salary details

$24.7K

$101.6K

$158.8K

How much do remote test manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote test manager in Savannah, GA is $101,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $121,100.00 per year, depending on experience, location, and employer.

What is a remote test manager?

A Remote Test Manager oversees software testing processes, teams, and quality assurance efforts while working remotely. They define test strategies, coordinate test execution, and ensure software meets quality standards. This role requires collaboration with developers, product managers, and stakeholders to identify and resolve defects. Strong leadership, communication, and technical skills are essential for managing distributed testing teams and workflows efficiently.

What skills and qualifications are needed to be a remote test manager?

To thrive as a Remote Test Manager, you need expertise in software testing methodologies, test planning, defect tracking, and a solid background in QA processes, typically supported by a degree in computer science or a related field. Familiarity with test management tools (such as Jira, TestRail) and relevant certifications (like ISTQB) are highly beneficial. Strong communication, leadership, and problem-solving skills are essential for leading distributed teams and collaborating across departments. These abilities are crucial for ensuring consistent software quality, effective team coordination, and timely project delivery in remote work settings.

What are typical challenges faced by remote test managers and how can they be addressed?

Remote Test Managers often face challenges such as coordinating across multiple time zones, ensuring smooth communication among team members, and maintaining high visibility over project progress. These can be effectively addressed by leveraging strong test management platforms, setting clear expectations, and establishing consistent documentation and reporting practices. Building rapport through regular virtual meetings and encouraging open channels for feedback also helps foster team cohesion. Adaptability and proactive planning are key to ensuring seamless testing workflows and high-quality deliverables in a remote environment.

What are popular job titles related to Remote Test Manager jobs in Savannah, GA?

For Remote Test Manager jobs in Savannah, GA, the most frequently searched job titles are:

What job categories do people searching Remote Test Manager jobs in Savannah, GA look for?

The top searched job categories for Remote Test Manager jobs in Savannah, GA are:

What cities near Savannah, GA are hiring for Remote Test Manager jobs?

Cities near Savannah, GA with the most Remote Test Manager job openings:

Remote Test Manager jobs near you
Infographic showing various Remote Test Manager job openings in Savannah, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $101,619 per year, or $48.9 per hour.

Contact Center Client Services Manager

MCI Careers

Savannah, GA • Remote

Full-time

Re-posted 23 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the main point of contact for assigned client accounts.
  • Ensure service delivery aligns with client expectations, SLAs, and KPIs.
  • Conduct regular business reviews and performance presentations with clients.
  • Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
  • Identify opportunities for account growth and upselling additional services.
  • Manage client onboarding, transitions, and change requests.
  • Monitor client satisfaction and proactively address concerns.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business, Communications, or a related field (preferred).
  • 3+ years of experience in client services or account management in a BPO or contact center.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts simultaneously.
  • Familiarity with CRM tools and reporting platforms.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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