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Remote Test Manager Jobs in New York (NOW HIRING)

ACHIEVE TEST PREP

Math Instructor

Newark, NJ · On-site +1

Achieve Test Prep is seeking a Remote Math Instructor to prepare and tutor adult learners pursuing ... Professionalism, dependability, patience, and strong time-management skills Job Details: Type ...

Team 653 INT

Zip Test

Manhattan, NY · On-site +1

$52 - $71/hr

  • Medical

  • PTO

Job Title Location: [City, State/Country or Remote] Employment Type: [Full-time / Part-time / ... Excellent organizational and time-management abilities. * Proficiency with relevant software, tools ...

Mercor

AI QA Engineer - Test Specialist

New York, NY · Remote

$60 - $90/hr

Remote Commitment: 35 hours/week Role Responsibilities * Design test cases to confirm each task works as intended, including tricky edge cases. * Review tasks and reference solutions to catch ...

Junction

Operations Associate (Test Kit)

New York, NY · On-site +1

$80K - $95K/yr

  • Medical

  • Retirement

  • PTO

NYC metro (remote) Why we need you Our Test Kit Operations team ensures that Junction's at-home ... Coordinate directly with customers to manage launch activities, follow up on open items, and ensure ...

Rebecca Kooking

TEST JOB 2

New York, NY · Remote

$100K - $150K/day

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Remote Test Manager information

What is a remote test manager?

A Remote Test Manager oversees software testing processes, teams, and quality assurance efforts while working remotely. They define test strategies, coordinate test execution, and ensure software meets quality standards. This role requires collaboration with developers, product managers, and stakeholders to identify and resolve defects. Strong leadership, communication, and technical skills are essential for managing distributed testing teams and workflows efficiently.

What skills and qualifications are needed to be a remote test manager?

To thrive as a Remote Test Manager, you need expertise in software testing methodologies, test planning, defect tracking, and a solid background in QA processes, typically supported by a degree in computer science or a related field. Familiarity with test management tools (such as Jira, TestRail) and relevant certifications (like ISTQB) are highly beneficial. Strong communication, leadership, and problem-solving skills are essential for leading distributed teams and collaborating across departments. These abilities are crucial for ensuring consistent software quality, effective team coordination, and timely project delivery in remote work settings.

What are typical challenges faced by remote test managers and how can they be addressed?

Remote Test Managers often face challenges such as coordinating across multiple time zones, ensuring smooth communication among team members, and maintaining high visibility over project progress. These can be effectively addressed by leveraging strong test management platforms, setting clear expectations, and establishing consistent documentation and reporting practices. Building rapport through regular virtual meetings and encouraging open channels for feedback also helps foster team cohesion. Adaptability and proactive planning are key to ensuring seamless testing workflows and high-quality deliverables in a remote environment.

What are popular job titles related to Remote Test Manager jobs in New York?

For Remote Test Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Test Manager jobs in New York look for?

The top searched job categories for Remote Test Manager jobs in New York are:

What cities in New York are hiring for Remote Test Manager jobs?

Cities in New York with the most Remote Test Manager job openings:

Remote Test Manager jobs near you
Infographic showing various Remote Test Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Customer Success Manager - Remote

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Re-posted 21 days ago

Job description


About We Are Working
We Are Working (WAW) is a full-service staffing company specializing in helping small to midsize businesses hire offshore talent, also known as virtual assistants (VA). Much of our competition is foreign-based companies that do little more than offer a very low hourly rate and connect a company with a VA and leave much of the 'figuring it out' up to the client. We Are Working is different in that we are more full service and we layer into the equation rock solid workflow and strong supervision of the VA. We are workflow experts and once we take over a task, all of the operational headaches associated with that task are handled by WAW from that point forward.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
About the role
We are seeking a dynamic and results-driven Customer Success Manager who will be the voice of the customer within our organization. In this critical role, you will focus on driving customer satisfaction, building strong relationships, and ensuring customer retention and growth. You'll act as a trusted advisor, guiding customers toward success while collaborating closely with internal teams to continually enhance the overall customer experience.
Roles and Responsibilities
  • Build and maintain strong, long-term relationships with customers, ensuring their ongoing success and satisfaction.
  • Proactively identify and evaluate customer needs, providing tailored solutions and guidance.
  • Enhance customer training programs to ensure customers are fully leveraging our services.
  • Serve as a customer advocate within the company, ensuring their feedback informs process improvements.
  • Drive customer engagement and encourage upgrades where relevant, contributing to both customer success and business growth.
  • Promote customer loyalty and build trust and transparency in all interactions.
  • Collaborate with cross-functional teams to resolve issues and create a seamless customer experience.
  • Track, measure, and report on key metrics such as customer satisfaction, retention, and revenue growth to ensure success goals are consistently met.

Desired Skills & Experience
  • 3+ years of relevant experience in customer success, account management, or related roles. Manager experience is a plus.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal and customer service skills with a passion for helping others.
  • Bachelor's degree in Business, Marketing, or a related is a plus
  • Excellent organizational skills and a keen attention to detail.
  • Proven time management abilities, with the capability to meet deadlines and prioritize effectively.
  • Analytical mindset with problem-solving capabilities and a proactive approach.
  • Demonstrated leadership and supervisory skills.
  • Proficiency in Microsoft Office Suite or similar tools; familiarity with CRM systems is a plus.

Job Details
Type: Full time
Schedule: 9:00 AM - 5:00 PM EST
Remote: 100% Online
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

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