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Remote Teller Jobs in Exton, PA (NOW HIRING)

Customer Service Rep

Newark, DE · On-site +1

$15.75 - $21.25/hr

We are looking for motivated and service-oriented individuals to join our remote team. You'll work directly with union members who have requested benefits information , helping them understand their ...

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Remote Teller information

See Exton, PA salary details

$11

$16

$23

How much do remote teller jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote teller in Exton, PA is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

What is a remote teller?

Remote Tellers are banking professionals who assist customers with their financial transactions and account inquiries through virtual channels, such as video calls, phone, or online chat, rather than in-person at a branch. They provide many of the same services as traditional tellers, including deposits, withdrawals, account information, and resolving issues. By working remotely, they help banks extend their hours of service and reach customers who may not be able to visit a physical location.

What are the key skills and qualifications needed to thrive as a remote teller?

To thrive as a Remote Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, secure transaction systems, and video conferencing platforms is often required. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for managing client interactions remotely. These skills ensure accurate transactions, customer satisfaction, and effective service delivery in a virtual banking environment.

How does a remote teller typically collaborate with branch staff and customers to resolve complex banking issues?

As a Remote Teller, you frequently interact with both customers and in-branch staff using phone, chat, or video conferencing tools. When complex issues arise—such as account discrepancies or transaction errors—you may need to coordinate with branch managers or specialized departments to find solutions quickly and accurately. Effective communication skills and a customer-focused approach are essential, as you serve as the bridge between customers and the broader banking team. This collaborative environment ensures that problems are resolved efficiently, enhancing the overall customer experience.

What is the difference between Remote Teller vs Bank Customer Service Representative?

AspectRemote TellerBank Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, working from home or remote banking centersBank branches, call centers, or remote options
Industry UsageUsed in digital banking services, remote banking platformsTraditional bank branches, customer support centers
Common Search/ComparisonRemote Teller vs Bank Customer Service Representative

The main difference between a Remote Teller and a Bank Customer Service Representative lies in their work environment and specific roles. Remote Tellers primarily operate remotely, handling banking transactions online or via digital platforms, while Bank Customer Service Representatives often work in branches or call centers, providing customer support in person or over the phone. Both roles require similar credentials but serve different customer interaction channels within the banking industry.

What cities near Exton, PA are hiring for Remote Teller jobs?

Cities near Exton, PA with the most Remote Teller job openings:

Infographic showing various Remote Teller job openings in Exton, PA as of August 2026, with employment types broken down into 74% Full Time, 19% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,084 per year, or $16.9 per hour.

Financial Account Specialist - Virtual Member Experience Advisor

American Heritage Credit Union

Philadelphia, PA • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago


American Heritage Credit Union rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia!

These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience.

RESPONSIBILITIES INCLUDE:

  • Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services.
  • Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.
  • Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
  • Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc.
  • Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals.
  • Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary.
  • Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
  • Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.).
  • Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement.
  • Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc.
  • Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly.

QUALIFICATIONS:

  • Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution.
  • Associate's Degree in Business Administration or a related field or the equivalent experience required.
  • Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.)
  • FICEP certification (to be completed after hire date).

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.


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