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Remote Telephone Operator Jobs in Rutland, VT (NOW HIRING)

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Remote Telephone Operator information

See Rutland, VT salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote telephone operator in Rutland, VT is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $19.95 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Rutland, VT?

For Remote Telephone Operator jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Rutland, VT look for?

The top searched job categories for Remote Telephone Operator jobs in Rutland, VT are:

What cities near Rutland, VT are hiring for Remote Telephone Operator jobs?

Cities near Rutland, VT with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Customer Service Representative - Remote (in Vermont)

The Vermont Country Store

Clarendon, VT • Remote

$16.25 - $22.25/hr

Part-time

Posted 12 days ago

Vermont Country Store rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We're looking for seasonal Customer Service Representatives who love Vermont as much as we do and appreciate our practical, hard-to-find products. In this role, you'll help customers find exactly what they need-and maybe something extra they'll love-from our catalog and online store. Full-time and part-time seasonal positions are available!

If that sounds like fun, you may be just the person we're looking for!

The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont! Others prefer to work in our call center in Rutland, Vt.

Every Customer Service Representative receives on-the-job training! Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives.

Current Customer Service Hours of Operation:

Monday - Saturday: 8:00am - 8:00pm

Sunday:10:00am - 6:30pm

A Sampling of What You'll Do

    • Answer customer phone calls to assist with placing orders from our catalog or online store
    • Answer customer questions about products and orders
    • Become knowledgeable about products offered by The Vermont Country Store
    • Build relationships and engage customers during phone calls

Who We're Looking For

    • Must be a Vermont resident, work must be performed in Vermont
    • Must have an internet speed of at least 40mbps for remote work
    • Must be at least 16 years of age
    • Dependable, enthusiastic, and flexible team player
    • Ability to learn new computer applications
    • Ability to use a laptop, keyboard and mouse
    • Desire to work in a fast-paced environment

About Us

The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.

What You'll Love About The Vermont Country Store

    • Flexible schedules!
    • Potential for year-round employment
    • Free local bus service
    • Employee referral bonus
    • 40% employee discount
    • Fun seasonal activities and giveaways
    • Perks including Vermont Area Attractions discounts

What Vermont Country Store employees say

Pay

Benefits

Hours and flexibility

Workplace

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