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Remote Telephone Operator Jobs in Rancho Cordova, CA

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Remote Telephone Operator information

See Rancho Cordova, CA salary details

$9

$19

$26

How much do remote telephone operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote telephone operator in Rancho Cordova, CA is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Rancho Cordova, CA? For Remote Telephone Operator jobs in Rancho Cordova, CA, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Rancho Cordova, CA look for? The top searched job categories for Remote Telephone Operator jobs in Rancho Cordova, CA are:
What cities near Rancho Cordova, CA are hiring for Remote Telephone Operator jobs? Cities near Rancho Cordova, CA with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Rancho Cordova, CA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $39,628 per year, or $19.1 per hour.

Senior Applications Engineer, Solar Inverters & Battery Storage (Remote, Eastern or Central US)

SMA America

Sacramento, CA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Why Work at SMA America
At SMA America, we believe in Energy that Changes. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what's possible in clean energy.
But we're not just transforming power — we're empowering people.
We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.
Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy — we'd love to meet you.

Senior Applications Engineer, Solar PV & Battery Storage Systems
Remote, US (Eastern or Central time zone)

This is a power electronics and applications engineering role, not a software engineering position. We are looking for candidates with hands-on electrical or mechanical engineering backgrounds in solar PV and battery storage systems.

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full-time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa-tied employment authorization are also not eligible. This position is open to candidates located within the continental United States only.

AI-GENERATED APPLICATION MATERIALS

We review all resumes and application materials for AI-generated content. Submissions that show evidence of AI manipulation, including AI-written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com.

POSITION OVERVIEW

The Senior Applications Engineer serves as a technical product specialist for PV and Battery Energy Storage solutions and systems. The role is responsible for advising SMA's customers across North America by analyzing system specifications and requirements, reviewing and proposing system designs, and supporting the sales organization through technical expertise and joint customer engagement. The ideal candidate brings deep knowledge of power electronics, utility-scale PV and BESS, a collaborative approach, and the ability to work cross-functionally across U.S. and global teams. This position is remote and requires residence in the Eastern or Central time zone to support alignment with the U.S. sales organization and with SMA headquarters in Germany.

PRIMARY DUTIES / RESPONSIBILITIES

- Serve as a senior technical specialist for SMA, assisting customers with technical questions via telephone, email, and face-to-face meetings.
- Review customer and utility interconnection requirements and help select the appropriate SMA products and services; assist customers in the project design process and support key and EPC customers.
- Serve as a liaison between the U.S. sales team and the technical team at SMA headquarters in Germany.
- Create and deliver internal and external technical training materials and presentations.
- Develop sales materials for use by the sales team during customer meetings and new client engagements.
- Conduct competitor analysis and provide technical argumentation to effectively compete against analyzed products and solutions.
- Attend industry conferences and trade shows as necessary.
- Interface with product management, engineering, and service teams to ensure alignment on technical requirements.
- Other duties as may be required or assigned.

REQUIRED QUALIFICATIONS

- Bachelor's degree in electrical or mechanical engineering, or equivalent hands-on industry experience, is required. A master's degree in electrical or mechanical engineering is a strong plus.
- Minimum 5 to 7 years of hands-on experience in renewable energy engineering, with direct work on PV or battery storage systems and solutions.
- In-depth knowledge of power electronics, including inverters and transformers.
- In-depth knowledge of power systems design.
- Working knowledge of PVSyst or similar PV system modeling tools, applied in real project work.
- Sound knowledge of the U.S. energy sector, including applicable norms, standards, and regulations.
- Knowledge of battery systems and solutions.
- Residence in the Eastern or Central time zone within the continental United States, with the ability to work core business hours aligned to Eastern time on a consistent basis.

PREFERRED QUALIFICATIONS

- NABCEP certification (PVIP or similar) or equivalent industry credential.
- Knowledge of solar electric (PV) installation and system design.
- Knowledge of the energy sector in Mexico and/or Central America.
- Proven ability to collaborate cross-functionally and perform effectively in a fast-paced environment managing multiple projects concurrently.
- Willingness to travel periodically domestically and internationally, including to Canada, Latin America, and SMA headquarters in Kassel, Germany.
- Proficiency in English, with strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel).

WE OFFER

- Base salary range of $125,000 to $145,000 annually, dependent on experience, plus bonus eligibility.
- Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.
- Remote-first work schedule. Continental U.S. candidates in the Eastern or Central time zone only.
- Relocation assistance available; budget to be confirmed.
- 401(k) plan with company match.
- Opportunities for professional development, training, and industry engagement.
- Inclusive, collaborative, and innovative work environment with global cross-functional exposure.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.

If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com