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Remote Telephone Operator Jobs in Poway, CA (NOW HIRING)

Technical Product Support Agent

San Diego, CA ยท On-site +1

$21 - $22.50/hr

... the telephone, through email, and via a web-based remote desktop control tool. * Work with end ... Strong working knowledge of MS Windows 7/8/10 Operating Systems and newer. * Previous computer or ...

Sr. Database Administrator

San Diego, CA ยท On-site +1

$120K - $145K/yr

San Diego, CA Irvine, CA Los Angeles, CA Centennial, CO Las Vegas, NV Remote or Hybrid is not ... operating standard office equipment such as computer keyboard and mouse, calculator, telephone ...

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Remote Telephone Operator information

See Poway, CA salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote telephone operator in Poway, CA is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Poway, CA? For Remote Telephone Operator jobs in Poway, CA, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Poway, CA look for? The top searched job categories for Remote Telephone Operator jobs in Poway, CA are:
What cities near Poway, CA are hiring for Remote Telephone Operator jobs? Cities near Poway, CA with the most Remote Telephone Operator job openings:
Infographic showing various Remote Telephone Operator job openings in Poway, CA as of June 2026, with employment types broken down into 44% Full Time, 51% Part Time, 2% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,001 per year, or $18.3 per hour.

Technical Product Support Agent

Revelyst

San Diego, CA โ€ข On-site, Remote

$21 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

Job Description

We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf & Technology platform team.

As a Tier 1 Technical Product Support Agent you provide the initial Technical Support contact to the end-user. To identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance.

This position reports to the Technical Product Support Supervisor.

As the Technical Product Support Agent, you will have an opportunity to:

  • Work with end users to troubleshoot and resolve technology and software issues over the telephone, through email, and via a web-based remote desktop control tool.
  • Work with end users to understand, diagnose, and resolve Golf Data questions.
  • Work to document incoming customer issues for reporting
  • Develop in-house & end-user documentation articles based upon experience resolving new customer issues to grow helpdesk knowledge base.
  • Work with customers and manufactures to organize returns and any replacement or repairs.
  • Work with end users to process and upsell new items.

You Have:

  • College level education in field related to Computers, Networking, or Golf or Similar Work Experience in the Marketplace
  • Working knowledge of Android, iOS, database usage, and audio-visual setup
  • Strong verbal and written communication skills.
  • Ability to quickly assess client requests and identify solutions.
  • Strong customer-focused orientation. Attention to detail.
  • Ability to work a task with a team to completion.
  • Ability to research and resolve issues, self-starter.
  • Strong working knowledge of MS Windows 7/8/10 Operating Systems and newer.
  • Previous computer or customer support experience.
  • Computer Networking Experience a Plus!

GOLF KNOWLEDGE IS A PLUS!!!

Pay Range:

Hourly Rate: $21.00 - $22.50

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Protected Veteran/Disabled