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Remote Telephone Operator Jobs in Alton, IL (NOW HIRING)

Enova International

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Customer Service Representative (Remote)

Saint Louis, MO · Remote

$17/hr

This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Iowa, Utah, Nevada, Arizona, New Mexico, Idaho, Wyoming or ...

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Alton, IL

Remote Telephone Operator information

See Alton, IL salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote telephone operator in Alton, IL is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Alton, IL? For Remote Telephone Operator jobs in Alton, IL, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Alton, IL look for? The top searched job categories for Remote Telephone Operator jobs in Alton, IL are:
What cities near Alton, IL are hiring for Remote Telephone Operator jobs? Cities near Alton, IL with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you

IT Deployment Specialist

The Timberline Group

Saint Louis, MO • On-site, Remote

Full-time

Re-posted 13 days ago

Job description

Description:
The IT Delivery Services team is responsible for deploying technology and solutions globally. This includes installation and configuration of wired and wireless LAN-connected devices, network communications equipment, and software and peripherals for all brands and all locations. We interface with the business, IT, and external service providers to ensure we deliver seamless technology deployment services.
As a Senior IT Deployment Specialist, you will be responsible for planning, coordinating, deploying, and monitoring the progress of initiatives related to a rental branch, administrative, and corporate locations. In this position, you will participate in gathering and/or defining business technical requirements. You will serve as the point of contact for end-users for procedural and technical escalations. Basic to intermediate knowledge of Cisco network equipment is necessary for this role, and it is imperative for this candidate to be self-motivated, proactive, and possess excellent written and oral communication skills.
Required:
  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • 3+ years of related experience
  • 2+ years' successful experience managing networks and network connectivity, including broad knowledge of TCP/IP, as well as knowledge of administering Cisco routers and switches
  • 2+ years experience installing and configuring wired and wireless LAN-connected hardware, network communications equipment, software, and peripherals at remote and corporate campus facilities
  • Provides installation assistance remotely via the telephone as well as on-site customer contact
  • Broad technical knowledge of client/server computing including DNS, DHCP, Active Directory, SCCM, file and print servers
  • Experience in project management functions: defining and executing project plans, identifying resources required, establishing timelines, and monitoring assigned tasks
  • Knowledge of Microsoft Office products including Microsoft Outlook, e-mail accounts, and their relationship to Exchange Services
  • Excellent communication skills, both verbal and written; experience interfacing with all levels within an organization
  • Experience with creating and updating technical documentation
  • A flexible and adaptable orientation is required within our dynamic work environment
  • Ability to manage multiple high-priority projects at once, while meeting deadlines and remaining calm and cool under pressure
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • Documents tickets according to departmental standards with an appropriate level of detail

Preferred:
  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Experience leading a team preferred
  • Experience leading large projects preferred
  • Experience with Windows 7, Windows 10; Windows Server 2003/2008 Operating Systems a plus

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