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Remote Telephone Operator Jobs in Rhode Island (NOW HIRING)

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Coordinator, Managed Care II/UM-1

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position. The typical work hours are Monday - Friday from 8:30am - 5pm. What You ... Provides appropriate communications (written, telephone) regarding requested services to both ...

Zuzick Organization of Globe Life

$15.75 - $21.25/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

Zuzick Organization of Globe Life

$16.25 - $22/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

MTM

Customer Care Representative - WFH Rhode Island

Cranston, RI · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Rhode Island Hourly Rate: $17.50 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will ...

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Rhode Island

Remote Telephone Operator information

See Rhode Island salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote telephone operator in Rhode Island is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are popular job titles related to Remote Telephone Operator jobs in Rhode Island?

For Remote Telephone Operator jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Rhode Island look for?

The top searched job categories for Remote Telephone Operator jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Telephone Operator jobs?

Cities in Rhode Island with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Rhode Island as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,379 per year, or $17.5 per hour.

Entry Level Leadership (Remote)

American Income Life

Boston, MA • On-site, Remote

$17.50 - $23.75/hr

Full-time

Posted 19 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

106th of 308 rated insurance

Job description

Remote Customer Benefits Representative (Entry-Level Leadership Track)
Location: Remote (U.S.)
Schedule: Full-Time
About the Role
We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills.
No prior experience is required-we provide full training, mentorship, and a clear path for growth into leadership.
⸻
Who We're Looking For
Strong communication skills
Coachable and motivated individuals
Positive attitude and work ethic
Comfortable working independently in a remote setting
Leadership-minded (or open to growing into leadership)
⸻
Why This Opportunity Stands Out
No prior experience required
Fast-track advancement opportunities
Work with a supportive and driven team
Make a meaningful impact by helping families
Requirements
What You'll Do:
Meet virtually with clients to review and explain benefits
Help families access no-cost and supplemental programs
Build relationships and provide ongoing client support
Schedule and manage appointments
Work within a structured system designed for success
Benefits
Remote work (work from anywhere)
Step-by-step training and mentorship
Weekly team support and coaching
Clear advancement opportunities into leadership roles
Performance-based incentives and recognition

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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