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Remote Telephone Operator Jobs in Iowa (NOW HIRING)

PMC Integrity

Aidvantage CSR 1

Des Moines, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity

Aidvantage CSR 1

Cedar Rapids, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity

Aidvantage CSR 1

Marion, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity

Aidvantage CSR 1

Council Bluffs, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity LLC

Aidvantage CSR 1

Marion, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity

Aidvantage CSR 1

Cedar Falls, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity LLC

Aidvantage CSR 1

Tripoli, IA · Remote

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity LLC

Aidvantage CSR 1

Iowa City, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity LLC

Aidvantage CSR 1

Marion, IA · Remote

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity

Aidvantage CSR 1

Iowa City, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

PMC Integrity LLC

Aidvantage CSR 1

Cedar Falls, IA · Remote

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity LLC

Aidvantage CSR 1

Des Moines, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity LLC

Aidvantage CSR 1

Council Bluffs, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity LLC

Aidvantage CSR 1

Cedar Rapids, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our ...

PMC Integrity

Aidvantage CSR 1

Tripoli, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...

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Showing results 1-20

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Iowa

Remote Telephone Operator information

See Iowa salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote telephone operator in Iowa is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Iowa? For Remote Telephone Operator jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Iowa look for? The top searched job categories for Remote Telephone Operator jobs in Iowa are:
What cities in Iowa are hiring for Remote Telephone Operator jobs? Cities in Iowa with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Iowa as of June 2026, with employment types broken down into 1% As Needed, 52% Full Time, 40% Part Time, 1% Temporary, 4% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,892 per year, or $16.8 per hour.

Entry Level Online Customer Service Representative (WFH)

Globe Life American Income Division

Waterloo, IA • On-site, Remote

$15.75 - $21.50/hr

Full-time

Posted 28 days ago

Job description

Remote Opportunity
Location: 100% Remote
AO is seeking dedicated, motivated individuals to join our growing remote team. This is a unique opportunity to work from home, receive mentorship from executive leadership, and build a long-term career with leadership growth potential in a rapidly expanding organization.
Our fully virtual work environment has created exciting opportunities for collaboration, professional development, and advancement-allowing team members to thrive without being tied to a traditional 9-5 office.
Requirements • Responsibilities • Rewards
Key Responsibilities
  • Provide exceptional customer service and financial support to clients, helping protect families and children
  • Communicate with clients across multiple time zones using virtual communication tools
  • Learn from executive leadership through mentorship and ongoing development opportunities
  • Contribute to company growth by building strong client relationships and delivering outstanding service
  • Maintain professionalism, integrity, and a positive attitude in all interactions
Qualifications
  • Strong communication and interpersonal skills
  • Self-motivated with a drive to succeed in a remote work environment
  • Eagerness to learn, grow, and develop into leadership opportunities
  • Adaptable and comfortable working in a fast-paced, dynamic setting
  • Customer service or client-facing experience is a plus, but not required
Benefits
  • Flexible work schedule designed around your lifestyle
  • Fully remote work-from-home opportunity
  • Mentorship from experienced executive leadership
  • Competitive performance-based compensation
  • Advancement opportunities based on performance and leadership growth
  • Positive, innovative, and team-oriented company culture
  • Ongoing training and professional development programs
Start Your Career with AO
Take the next step toward a rewarding remote career with flexibility, mentorship, and unlimited growth potential.
👉 Join AO and unlock your leadership potential while working from anywhere.

Apply