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Remote Telephone Operator Jobs in Illinois (NOW HIRING)

Ourhrconnect

Customer Service Advocate I

Tennessee, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Ourhrconnect

Customer Service Advocate I

Oregon, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Harris

Account Follow-Up Representative I

Tennessee, IL · Remote

$26/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ...

Ourhrconnect

Customer Service Advocate I

Ohio, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Ourhrconnect

Customer Service Advocate I

Virginia, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Ourhrconnect

Customer Service Advocate I

Virginia, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Ourhrconnect

Customer Service Advocate I

Tennessee, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Ourhrconnect

Customer Service Advocate I

Oregon, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

Harris

Account Follow-Up Representative I

Tennessee, IL · Remote

$26/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and ...

Ourhrconnect

Customer Service Advocate I

Ohio, IL · Remote

$17.75 - $20.87/hr

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Basic computer operating skills. Standard office equipment. We Prefer You Have: * Preferred ...

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Showing results 21-40

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Illinois

Remote Telephone Operator information

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are the most commonly searched types of Telephone Operator jobs in Illinois? The most popular types of Telephone Operator jobs in Illinois are:
What are popular job titles related to Remote Telephone Operator jobs in Illinois? For Remote Telephone Operator jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Illinois look for? The top searched job categories for Remote Telephone Operator jobs in Illinois are:
What cities in Illinois are hiring for Remote Telephone Operator jobs? Cities in Illinois with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Illinois as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution.

Patient Service Rep

Grove Dental Associates

Downers Grove, IL • Remote

$17/hr

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Overview

Grove Dental Associates

Patient Service Representative (Must be in Central Time Zone)

Hours of Operation

Hours can vary from 7am-6pm M-F and possible Saturdays from 7am -230pmFull time position 40 hours a week Training would be Monday-Friday from 8:00am-4:30pm at the Downers Grove location Position would be Remote once fully trained, providing work from home criteria is met. The training is approximately 3-4 weeks.Must have high speed internet and a quiet private workspace to work remotely

Pay: $17.00/hour based on experience  

Our Patient Service Center is expanding! As a member of our team, you will...

  • Receive/make a high volume of calls to schedule and assist patients for their next dental appointment
  • Create patient charts on the computer
  • Multitask when scheduling the patient with being able to review multiple applications at the same time on the computer
  • Ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.

What You'll Need to Succeed

  • High School diploma or equivalent.
  • Minimum 2 years' experience in a customer service or call center environment.
  • The ability to identify and resolve issues with a sense of urgency while maintaining patient confidentiality.
  • Excellent interpersonal, communication, and telephone skills establishing positive relationships.
  • A stable employment history and history of consistent attendance.
  • Dependability, flexibility, and commitment to providing exceptional service for patients.

Why You'll Love Working With Us

  • Paid Time Off: Competitive PTO that grows with your career.
  • Comprehensive Benefits: Including 401(k).
  • Career Growth: Access to continuing education and development opportunities.
  • Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.

Equal Opportunity EmployerWe celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.

Ready to Make a Great First Impression?Apply now and join a team that's redefining dental care for the better!

North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.

#NADG3

Employment Type: FULL_TIME

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