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Remote Telecommunications Relay Service Jobs in Virginia

TekSynap

MADSS Administrator

Arlington, VA · On-site +1

Ensure the availability, reliability, and security of telecommunications network services ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site +1

$48K - $125K/yr

Operate and maintain Government-furnished telephone/telecommunications equipment, including VoIP ... Develop and execute test plans for voice services, ensuring industry standards compliance. * Proven ...

Redhorse Corporation

Senior Network Engineer

Arlington, VA · On-site +1

$150K - $160K/yr

... Services program. In this high-impact role, you will be the backbone of the Justice Consolidated ... C. sites and remote locations. This is an opportunity to apply your technical expertise to a ...

TekSynap

Node Site Coordinator

Arlington, VA · On-site +1

Conduct infrastructure maintenance and clean-up of Telecommunication Rooms (TRs). * Develop and ... Provide routine maintenance and relocation services for dark fiber infrastructure. * Maintain ...

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Remote Telecommunications Relay Service information

What is the difference between Remote Telecommunications Relay Service vs Customer Service Representative?

AspectRemote Telecommunications Relay ServiceCustomer Service Representative
Required credentialsTraining in relay services, communication technologyCustomer service skills, sometimes certifications in communication
Work environmentRemote, specialized communication platformRemote or in-office, various industries
Employer & industry usageTelecommunications, accessibility servicesRetail, tech, finance, many sectors
Common search intentRelay services, accessibility communicationCustomer support, client interaction

The Remote Telecommunications Relay Service focuses on providing accessible communication for individuals with hearing or speech disabilities, requiring specialized training. Customer Service Representatives handle general client inquiries across various industries. While both roles involve communication skills and can be remote, their specific functions and industry applications differ significantly.

What are popular job titles related to Remote Telecommunications Relay Service jobs in Virginia? For Remote Telecommunications Relay Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Telecommunications Relay Service jobs in Virginia look for? The top searched job categories for Remote Telecommunications Relay Service jobs in Virginia are:
What cities in Virginia are hiring for Remote Telecommunications Relay Service jobs? Cities in Virginia with the most Remote Telecommunications Relay Service job openings:
Remote Telecommunications Relay Service jobs near you
Salesforce PSS Developer DHS (Remote)

Salesforce PSS Developer DHS (Remote)

ICF International, Inc.

Reston, VA • On-site, Remote

$57.75 - $76.50/hr

Full-time

Posted 12 days ago

Job description

*We are open to supporting 100% remote work anywhere within the U.S.*
The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce's Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology.
Job Location: Remote work is authorized. Must support US Eastern time zone working hours.
What You Will Do:
  • Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements.
  • Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows.
  • Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features.
  • Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards.
  • Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity.
  • Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA).
  • Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements.
  • Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support.
  • Support user training by providing technical insights and ensuring system features are user-friendly and adoptable.

What You Will Bring With You:
  • Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II).
  • 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components).
  • 1+ years of experience with Salesforce's Public Sector Solutions and its standard framework components.
  • 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence).
  • Candidate must have a Public Trust or an Active Secret clearance.
  • U.S. Citizenship is required due to federal contract requirements.
  • Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
  • Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

What We Would Like You To Bring With You:
  • Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development.
  • Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)
  • Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools.
  • Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards.
  • Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc.
  • Familiarity with delivering user training or creating technical documentation for Salesforce solutions.

Professional Skills:
  • Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders.
  • Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.
  • Highly organized and able to prioritize and multi-task.

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Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$81,499.00 - $138,549.00
Nationwide Remote Office (US99)

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