ZipRecruiter

Log In

2

Remote Telecommunication Jobs in Michigan (NOW HIRING)

Stefanini Group

Project Specialist

Grand Rapids, MI · Remote

Stefanini is looking for an Project Specialist - 100% Remote. For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Project Specialist

Grand Rapids, MI · Remote

Stefanini is looking for an Project Specialist - 100% Remote. For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Project Specialist

Grand Rapids, MI · Remote

Stefanini is looking for an Project Specialist - 100% Remote. For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

Flexible hours and remote work are possible after training is completed. During the first 90 days ... For employees, benefits also include state-of-the-art firm-issued computer and telecommunications ...

Stefanini Group

Enrollment Coordinator

Southfield, MI · Remote

Stefanini is looking for an Enrollment Coordinator- Remote For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Enrollment Coordinator

Southfield, MI · Remote

Stefanini is looking for an Enrollment Coordinator- Remote For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Enrollment Coordinator

Southfield, MI · Remote

Stefanini is looking for an Enrollment Coordinator- Remote For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Epic Data Engineer

Grand Rapids, MI · Remote

Stefanini is looking for Epic Data Engineer-Remote For quick apply, please contact Sudhanshu ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Epic Data Engineer

Grand Rapids, MI · Remote

Stefanini is looking for Epic Data Engineer-Remote For quick apply, please contact Sudhanshu ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Epic Data Engineer

Grand Rapids, MI · Remote

Stefanini is looking for Epic Data Engineer-Remote For quick apply, please contact Sudhanshu ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

next page

Showing results 1-20

All JobsTelecommunication JobsRemote Telecommunication JobsRemote Telecommunication Jobs in Michigan

Remote Telecommunication information

What are the key skills and qualifications needed to thrive as a remote telecommunication specialist, and why are they important?

To thrive as a Remote Telecommunication Specialist, you need a strong understanding of networking, telecommunication systems, and troubleshooting, often supported by a relevant degree or industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, network management tools, and remote monitoring systems is typically required. Excellent problem-solving, communication skills, and self-motivation help specialists collaborate effectively and resolve issues independently. These skills ensure reliable connectivity and efficient support for remote communication infrastructures, which are vital for modern organizations.

What is a remote telecommunication?

A Remote Telecommunication job involves managing, maintaining, or supporting communication systems such as phone, internet, and networking infrastructure from a remote location. Professionals in this field may handle customer service, technical support, network monitoring, or system administration tasks using digital tools and online platforms. These roles are essential for ensuring uninterrupted communication services for businesses and consumers. Remote telecommunication jobs offer flexibility and the ability to work from anywhere with a reliable internet connection.

What are some common challenges faced by professionals working in remote telecommunication roles, and how can they be addressed?

Professionals in remote telecommunication roles often face challenges such as coordinating across different time zones, maintaining effective communication with team members, and managing technical issues without on-site support. To address these, it's essential to establish clear communication protocols, use collaborative tools like Slack or Microsoft Teams, and ensure reliable internet connectivity and backup solutions. Regular virtual meetings and proactive status updates can also help foster teamwork and keep projects on track.

What is the difference between Remote Telecommunication vs Remote Network Technician?

AspectRemote TelecommunicationRemote Network Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentRemote, office, or field-based in telecom settingsPrimarily remote or on-site troubleshooting of networks
Industry UsageTelecom providers, ISPs, communication companiesIT firms, service providers, enterprise networks
Common Search/ComparisonRemote Telecommunication vs Remote Network Technician

Remote Telecommunication and Remote Network Technician roles share similar certifications and work environments, often overlapping in industry usage. However, remote telecommunication focuses more on managing communication systems and infrastructure, while remote network technicians troubleshoot and repair network issues. Both roles are essential in maintaining connectivity but differ in specific responsibilities and focus areas.

What are the most commonly searched types of Telecommunication jobs in Michigan? The most popular types of Telecommunication jobs in Michigan are:
Remote Telecommunication jobs near you
Infographic showing various Remote Telecommunication job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 60% Physical, 3% Hybrid, and 37% Remote job distribution.

Connected Services Quality Manager

Stellantis

Auburn Hills, MI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers

Job description

Join the Connected Services Quality team and contribute to shaping the next generation of software-defined vehicle experiences. In this role, you will help ensure that connected services, mobile applications, OTA capabilities, remote operations, and digital customer journeys meet the highest quality expectations across the full product lifecycle.

You will be responsible for translating customer feedback, warranty data, field signals, surveys, and benchmark insights into clear quality priorities, ensuring that the most relevant issues are addressed in the product backlog and driven to resolution with Product, Engineering, Validation, OP4C, and regional teams.

We are looking for a customer-obsessed technology enthusiast with a strong background in automotive electronic systems, connected vehicle architectures, and software quality. This is a highly transversal role for someone who can combine technical depth, data-driven decision-making, stakeholder influence, and a passion for improving real-world customer experience.

Responsibilities:

  • Analyze customer feedback, warranty claims, QFS/NPS/JD Power survey results, app reviews, social media signals, and field data to identify recurring quality themes and customer pain points.
  • Classify issues by feature, system, customer impact, root cause family, and complaint type, distinguishing between design limitations, malfunctions, usability concerns, and expected behavior by design.
  • Drive data-based prioritization through Pareto analysis, KPI monitoring, and customer impact assessment to ensure the most critical connected services issues are addressed first.
  • Collaborate with Product, Engineering, Validation, OP4C, Control Tower, Regions, Brands, and Customer Care teams to convert customer voice into actionable backlog items, corrective actions, and quality improvement plans.
  • Benchmark Stellantis connected services against best-in-class competitors and top quartile references, leveraging HUB vehicles, benches, simulators, and available test assets to evaluate real customer experience.
  • Define, monitor, and communicate Quality KPIs such as warranty forecast, Things Gone Wrong, PPM/PPH, remote operation success rate, onboarding journey performance, issue aging, and time to fix.
  • Support issue prioritization forums and escalation processes by providing fact-based customer impact analysis, warranty evidence, survey insights, and business risk assessment.
  • Contribute to milestone readiness assessments by evaluating quality maturity, open issue status, validation evidence, customer risk, and launch readiness for connected services features.
  • Promote a continuous improvement mindset by capturing lessons learned, supporting problem-solving activities, mentoring engineering teams, and helping embed quality-by-design practices into development and serial life.

Basic Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field. 
  • A minimum 8 years of experience in the automotive industry, ideally within connected services, software quality, electronic systems, vehicle integration, customer experience, or serial life quality management.
  • Strong understanding of connected vehicle end-to-end architectures, including on-board/off-board systems, telematics, mobile apps, cloud platforms, OTA, service activation, remote services, diagnostics, and vehicle data flows.
  • Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue management, lessons learned, and continuous improvement methods.
  • Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI definition, trend monitoring, and executive reporting.
  • Ability to connect technical symptoms, customer impact, business risk, and product backlog priorities to drive fact-based decisions.
  • Experience using issue management, collaboration, and engineering tools such as Jira, Confluence, PLM, S2IRIUS, GIM, ALTIS, RTC, Foundry, or equivalent platforms is preferred.
  • Knowledge of problem-solving methodologies such as Root Cause Analysis, 8D, RPS, DFSS, FMEA, or similar quality improvement approaches is a plus.
  • Excellent communication, influencing, and coordination skills in a multi-site, multicultural, and cross-functional environment.
  • Proven ability to lead complex topics without direct authority, align stakeholders, manage escalations, and drive issues to closure.
  • Strong analytical mindset, customer orientation, autonomy, curiosity, and ability to operate effectively in a fast-changing software-defined vehicle environment.
  • Fluency in English is required.

Preferred Qualifications:

  • Master’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field. 

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

What Stellantis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply