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Remote Telecom Expense Management Jobs in Baltimore, MD

Devoted Health

Treasury Analyst

Nottingham, MD · On-site +1

$70K - $95K/yr

Support cash management operations and execution across the corporate and operating regulatory ... Curiosity or hands-on experience with AI tools, automation, or LLM-based workflows. #LI-Remote ...

Gallagher

Underwriter 3

Hunt Valley, MD · On-site +1

$95K/yr

... Managers, Producers, and Clients in preparing requests for proposals, obtaining, and analyzing ... Fully remote in the US * Pay: Starting at $95K/yr * Hours: M-F 8:30am - 5:00pm * Benefits Start Day ...

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All JobsTelecom Expense Management JobsRemote Telecom Expense Management JobsRemote Telecom Expense Management Jobs in Baltimore, MD

Remote Telecom Expense Management information

What are the key skills and qualifications needed to thrive as a remote telecom expense management professional?

To thrive as a Remote Telecom Expense Management professional, you need a solid understanding of telecommunications billing, financial analysis, and contract management, typically supported by experience in telecom or finance. Familiarity with telecom expense management (TEM) platforms, Excel, and data analysis tools is crucial, and certifications like CTEM can be advantageous. Strong attention to detail, problem-solving skills, and effective communication are important soft skills for ensuring accurate expense tracking and vendor negotiations. These skills ensure cost optimization, compliance, and efficient management of telecom services for organizations.

What is the difference between Remote Telecom Expense Management vs Remote Network Technician?

AspectRemote Telecom Expense ManagementRemote Network Technician
Primary RoleManaging and optimizing telecom expenses and billingInstalling, maintaining, and troubleshooting network hardware and software
Required SkillsBilling analysis, vendor management, telecom systems knowledgeNetwork configuration, troubleshooting, hardware setup
Work EnvironmentOffice or remote, focused on telecom billing systemsRemote or on-site, focused on network infrastructure
CertificationsTelecom or billing certifications often preferredNetwork certifications like CompTIA Network+ or Cisco CCNA

While both roles may work remotely and require technical knowledge, Remote Telecom Expense Management focuses on managing telecom costs and billing, whereas Remote Network Technicians handle network hardware and infrastructure. They serve different functions within the IT and telecom industry but may collaborate on projects involving network and telecom systems.

What is remote telecom expense management?

Remote telecom expense management (TEM) refers to the process of managing and optimizing an organization's telecommunications costs, assets, and services from a remote location. This involves tracking usage, auditing invoices, identifying billing errors, and negotiating contracts without the need for on-site presence. Remote TEM specialists use software and cloud-based tools to analyze data, ensure compliance, and recommend cost-saving measures for phone, internet, and mobile services. The goal is to reduce unnecessary expenses and streamline telecom operations for businesses.

What are some common challenges faced in a remote telecom expense management role, and how can they be addressed?

In a remote Telecom Expense Management (TEM) role, professionals often encounter challenges such as managing large volumes of billing data from multiple carriers, ensuring timely dispute resolution, and maintaining clear communication with internal teams and vendors. These challenges can be addressed by leveraging specialized TEM software, establishing standardized processes, and actively collaborating via digital tools to track issues and share updates. Strong organizational skills and proactive communication are key to overcoming these obstacles and ensuring cost savings and compliance for the organization.
What are popular job titles related to Remote Telecom Expense Management jobs in Baltimore, MD? For Remote Telecom Expense Management jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Expense Management jobs in Baltimore, MD look for? The top searched job categories for Remote Telecom Expense Management jobs in Baltimore, MD are:
Remote Telecom Expense Management jobs near you
Infographic showing various Remote Telecom Expense Management job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Surety Senior Claims Professional

Zurich Insurance Group

Owings Mills, MD • Remote

Full-time

Posted 20 days ago

Job description

Zurich North America is hiring a Senior Claims Professional, Surety/Construction to join our team! We are open to hiring talent who is located within the U.S.. This is a fully remote position so you will have a home-based office.  

In this role, you will manage a caseload of moderate to high complexity Surety claims from start through settlement and resolution, and within specific authority limits. You will ensure that claims are handled in the most efficient and effective manner to deliver on Zurich's claims best practices and customer led commitment. You will have an opportunity to develop strong partnerships that include extensive communications and interactions with principals, brokers and other internal business unit contacts. 

Primary accountabilities include:

  • Investigate surety claims from initial notice through final resolution.
  • Review contracts, invoices, payment applications, project records and other claim related documentation.
  • Analyze claim information and determine potential exposure and resolution strategies.
  • Identify recovery opportunities and support indemnity collection efforts.
  • Excel - accumulating accounting data, invoicing, adding payments

Basic Qualifications:

  • Bachelor's Degree and 3 or more years of experience in the Claims or Insurance area OR
  • Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area OR
  • Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR
  • High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area AND
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets and products
  • Microsoft Office experience

Preferred Qualifications:

  • Experience investigating claims
  • Knowledge of construction projects, contracts or commercial insurance
  • Experience with Excel and accounting
  • Microsoft Office experience
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking, and problem solving skills
  • Solid time management, prioritization and multi-tasking skills
  • Experience collaborating in a team environment and building cross functional working relationships
  • Adept in identifying and explaining complex financial and/or actuarial concepts.
  • Ability to determine the scope and exposure for moderately complex claims
  • Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
  • Ability to develop and execute a negotiation strategy and plan for resolution
  • Ability to identify subtleties in customer/client and/or business partner interactions
  • Ability to present information necessary to propose a claim resolution to stakeholders

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900 - $98,200 with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Owings Mills
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
Linkedin Recruiter Tag: #LI-LC1 LI-ASSOCIATE #LI-REMOTE 

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