Remote Telecom Expense Management Analyst Jobs in Phoenix, AZ

This position is directly responsible for the analysis, design, publishing, evaluation and control of forms and publications for ADOT. The position works with multi-functional teams to deliver standardized products for customer use. Analysis of requirements, statutes, rules, policies and processes are essential for this position. May be required to drive a state vehicle.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Oversee program form designs to function as fillable, calculating on line forms, merging information from mainframe data files; collaborates in creating forms; create, revise and test automated system templates and coordinating in program development, design and usage ensuring all form content complies with agency graphic standards and web style guidelines; administer and maintain software; responsible for server identification, printer set-ups and maintaining data files for on-demand print requests; ensure the daily data files are running as set-up. Research and coordinate purchases of specialized software and equipment; monitor and identify technologies for process improvement and cost reduction.
Responsible for analysis/design/publishing/evaluation and control of forms/publications for content management of MVDs websites; identify form/website requirements/specifications to provide a central, specialized operation and ensure cost-effective/professional and standardized products that meet agency goals; research, and analyze requirements/business area workflow, statutes, regulations, rules, policy and historical info to determine impact on form/website requirements; negotiate resolution of conflicts; recommend business area work process changes; as subject matter expert, provides expertise on form/website issue and provide documents to be used in implementation meetings.
Write specs and submit orders for printing; coordinate implementation issues; inspect/test documents for quality control; maintain revision history documentation and database/inventory system to track form design/construction, ordering of pre-printed forms; develop/maintain standards for forms design and content. Develop and deliver specialized training materials for form usage and navigating ADOTnet. Organizes, compiles, analyzes and applies above research, along with design standards, to create and revise a wide variety of forms/webpages using various computer software. Coordinates foreign language translations of documents. Prioritize and plan work activities; set goals and objectives; use time efficiently; communicate activities and results as appropriate. Adapt to changing priorities, diverse needs and scheduling changes to fulfill all form requests.

Knowledge of:
* Organizational structure, workflow, and motor vehicle rules, regulations, statutes and policy.
* System analysis methods and processes related to forms design and implementation.
* Basic grammar, and document printing processes, specifications and products including managed print operations.
* Web design practices and Web content management.
* Copyright laws.
* ADA compatibility functionality.
* Graphic standard implementation and oversight, and establishment and implementation of workflow procedures.
Skill in:
* Considerable skills in written and oral communication.
* Text editing and proofreading.
* Desktop publishing, word processing, typography, graphics and imaging (including the use of Photoshop, Adobe Acrobat, Adobe In Design, Adobe Illustrator and Adobe Page Maker).
* Web design, database development and basic programming/scripting language. Familiarity with JavaScript frameworks.
* Problem-solving and analytical.
* Strong customer service and interpersonal skills.
* Work with multi-functional teams or independently.
Ability to:
* Research/interpret/organize and analyze information.
* Determine form/website requirements.
* Lead discussions and teams to effectively examine requirements.
* Recognize the relationships and similarities of various forms and processes in order to develop and maintain standards, avoid duplication and consolidate similar documents.
* Write/edit concisely and effectively and to methodically audit a form's design and content to ensure consistency and conformance to requirements and standards.
* Train users and employees.
* Coordinate projects and prioritize workloads.
* Adapt to diverse needs and scheduling changes.
* Be available for disaster recover/test prints after hours.

Three years experience in one or more of the functions related to the duties of this class.
A degree in business or public administration from an accredited college or university may substitute for one year of the required experienced.

This position requires driving or the use of a vehicle as an essential function of the job and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
Background Clearance.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.