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Remote Technology Support Jobs in Texas (NOW HIRING)

IT Support Supervisor

Amarillo, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Austin, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Dallas, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

San Antonio, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Houston, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

San Antonio, TX ยท Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Beaumont, TX ยท Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Dallas, TX ยท Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

About the Role We're hiring an IT Engineer, Support to own endpoint management, device lifecycle ... Stand up an interim remote-wipe and remote-lock procedure for offboarded, lost, or stolen devices ...

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... desk, confirmed), remote access/RMM (TeamViewer One vs. NinjaOne, tool decision still being ...

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Remote Technology Support information

What is a remote technology support specialist?

A Remote Technology Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They handle a variety of issues, such as software installation, network connectivity problems, hardware malfunctions, and user account management, all through online communication tools like chat, email, or remote desktop applications. Their goal is to resolve technical problems quickly and efficiently without being physically present at the user's location. This role is essential in helping businesses maintain smooth operations and support users regardless of geographical location.

What are the key skills and qualifications needed to thrive as a remote technology support specialist?

To thrive as a Remote Technology Support specialist, you need strong troubleshooting skills, technical knowledge of computer systems, networks, and software, typically supported by relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and communication platforms is essential. Excellent problem-solving ability, patience, and clear communication set top performers apart in this field. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth remote operations for clients or employees.

What are some common challenges faced in a remote technology support role, and how can they be effectively managed?

Working in remote technology support often involves troubleshooting issues without direct physical access to devices, which can make problem-solving more complex. Clear communication is essential, as you'll need to guide users through technical steps over chat, phone, or video calls. Staying organized and patient helps in managing multiple support tickets and prioritizing urgent requests. Leveraging remote access tools and comprehensive documentation can streamline your workflow and improve efficiency. Regular collaboration with teammates through virtual meetings ensures everyone stays aligned and can share solutions to recurring challenges.

What cities in Texas are hiring for Remote Technology Support jobs?

Cities in Texas with the most Remote Technology Support job openings:

Infographic showing various Remote Technology Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Supervisor

Amarillo, TX โ€ข Remote

Revel Staffing
Recruiting and Staffing Servicesย โ€ขย 1 - 10 employees

$80K - $115K/hr

Full-time

Re-posted 26 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams