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Remote Technology Support Jobs in Michigan (NOW HIRING)

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

InvestNext

Product Support Specialist

Detroit, MI · On-site +1

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... Our Tech Stack * Salesforce * Intercom * Asana * G-Suite * Atlassian (Jira & Confluence) * Slack ...

Michigan Virtual

IT Application Specialist

Lansing, MI · On-site +1

$26.97 - $30.14/hr

Responsibilities include supporting user accounts, licensing administration, enterprise application ... In-office Mon-Wed | Remote Thu-Fri * Starting Pay: $26.97 - $30.14 / hr * ❤️ Culture:

ZEISS

Service Specialist & 2nd Level Support

Wixom, MI · On-site +1

$73K - $91K/yr

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for ... Experience in remote diagnostics, root cause analysis and escalation management * Confident in ...

Eaton

IT Specialist - Security

Galesburg, MI · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... Support operational functions of global, business critical IT systems. Work with Business ...

Eaton

IT Specialist - Security

Southfield, MI · On-site +1

$113K - $165K/yr

... remote candidates will be considered. The expected annual salary range for this role is $113000 ... Support operational functions of global, business critical IT systems. Work with Business ...

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Remote Technology Support information

What is a remote technology support specialist?

A Remote Technology Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They handle a variety of issues, such as software installation, network connectivity problems, hardware malfunctions, and user account management, all through online communication tools like chat, email, or remote desktop applications. Their goal is to resolve technical problems quickly and efficiently without being physically present at the user's location. This role is essential in helping businesses maintain smooth operations and support users regardless of geographical location.

What are the key skills and qualifications needed to thrive as a remote technology support specialist?

To thrive as a Remote Technology Support specialist, you need strong troubleshooting skills, technical knowledge of computer systems, networks, and software, typically supported by relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and communication platforms is essential. Excellent problem-solving ability, patience, and clear communication set top performers apart in this field. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth remote operations for clients or employees.

What are some common challenges faced in a remote technology support role, and how can they be effectively managed?

Working in remote technology support often involves troubleshooting issues without direct physical access to devices, which can make problem-solving more complex. Clear communication is essential, as you'll need to guide users through technical steps over chat, phone, or video calls. Staying organized and patient helps in managing multiple support tickets and prioritizing urgent requests. Leveraging remote access tools and comprehensive documentation can streamline your workflow and improve efficiency. Regular collaboration with teammates through virtual meetings ensures everyone stays aligned and can share solutions to recurring challenges.
Infographic showing various Remote Technology Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Healthcare Support Representative

Jackson, MI • Remote

Liveops
Recruiting and Staffing Services • 201 - 500 employees
Learn more about Liveopsexternal

Contractor

Re-posted 22 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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