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Remote Technical Writing Jobs in Phoenix, AZ (NOW HIRING)

Remote Job Overview We are seeking experienced DevOps Engineers to create and evaluate production ... Open-source contributions or technical writing experience. * Previous experience with AI training ...

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Excellent written and verbal communication. * Strong attention to detail. Preferred Qualifications

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

... remote technical support · Prepare and complete all service reports, warranty documentation ... written and verbal communication skills · Proficiency in Microsoft Office; familiarity with ...

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Remote (Phoenix, AZ) Job Type: Contract - 6 Months (Possibility of extension) Interview Mode: In ... Technical Writing: Proficiency in documenting internal processes and creating clear, actionable ...

Manage performance, alignment, and communication across a remote, geographically dispersed team ... Excellent verbal and written communication skills including presentations with customers and ...

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... An excellent written and oral communicator, who pays attention to details, works collaboratively ...

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Remote Technical Writing information

See Phoenix, AZ salary details

$13

$38

$65

How much do remote technical writing jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote technical writing in Phoenix, AZ is $38.67, according to ZipRecruiter salary data. Most workers in this role earn between $28.65 and $46.78 per hour, depending on experience, location, and employer.

What is remote technical writing?

Remote technical writing involves creating instruction manuals, user guides, FAQs, and other supporting documents for products or services, all while working from a location outside of a traditional office. Remote technical writers communicate complex information clearly and concisely, often collaborating with engineers, developers, and other subject matter experts via digital tools. They need strong writing skills, technical understanding, and the ability to work independently. The remote aspect allows for flexibility in schedule and location, making it a popular choice for writers with technical expertise.

How do remote technical writers typically collaborate with subject matter experts and development teams?

Remote technical writers frequently use a variety of digital collaboration tools to communicate with subject matter experts (SMEs) and development teams. Regular video meetings, chat platforms, and shared documentation spaces like wikis or version control systems help bridge the distance. Proactive communication and clear documentation requests are essential, as writers may not have in-person access to SMEs. Building strong virtual relationships and maintaining organized records of feedback and updates are key strategies for success in a remote environment.

What are the key skills and qualifications needed to thrive as a remote technical writer, and why are they important?

To thrive as a Remote Technical Writer, you need strong writing, editing, and research skills, usually supported by a background in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is often required, along with knowledge of version control software. Excellent communication, self-motivation, and time management are crucial soft skills for collaborating with remote teams and meeting deadlines. These abilities ensure that complex information is conveyed clearly and efficiently, supporting user understanding and business goals in a distributed work environment.

What is the difference between Remote Technical Writing vs Remote Content Writing?

AspectRemote Technical WritingRemote Content Writing
Required SkillsTechnical knowledge, clarity, documentation skillsCreativity, SEO, audience engagement
Work EnvironmentTech companies, software firms, engineering teamsMarketing agencies, media outlets, blogs
Common CertificationsTechnical writing certifications, IT backgroundContent marketing, SEO certifications

Remote Technical Writing focuses on creating detailed technical documentation for products and services, often requiring technical expertise. Remote Content Writing involves producing engaging content for marketing, blogs, and websites, emphasizing creativity and SEO. While both roles involve writing skills, they serve different purposes and industries, making them distinct career paths within the remote writing field.

What are the most commonly searched types of Technical Writing jobs in Phoenix, AZ?

The most popular types of Technical Writing jobs in Phoenix, AZ are:

What are popular job titles related to Remote Technical Writing jobs in Phoenix, AZ?

For Remote Technical Writing jobs in Phoenix, AZ, the most frequently searched job titles are:

What cities near Phoenix, AZ are hiring for Remote Technical Writing jobs?

Cities near Phoenix, AZ with the most Remote Technical Writing job openings:

Infographic showing various Remote Technical Writing job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $80,427 per year, or $38.7 per hour.

$45K - $55K/yr

Full-time

Posted 7 days ago


Job description

IT Technical Support Specialist

Location: Phoenix, Arizona - Remote

Employment Type: Full-time, salaried

Salary Range: $45,000 - $55,000 / Year

Travel: Occasional in-state and out-of-state travel expected

Position Overview

OnSite Dealer Solutions is seeking an IT Technical Support Specialist to provide remote technical support to employees, field staff, and approved external users.

This position handles support requests ranging from routine user assistance to more advanced troubleshooting. The role also supports daily IT operations and the company's proprietary SERV web-based platform.

The IT Technical Support Specialist reports directly to IT leadership and must be comfortable managing assigned responsibilities independently while recognizing when an issue requires escalation.

Responsibilities

  • Provide remote technical support using computer applications and remote-access tools.
  • Receive, document, prioritize, and resolve support requests through the company's ticketing system.
  • Troubleshoot issues involving computers, operating systems, business applications, mobile devices, printers, and peripherals.
  • Perform basic network and connectivity troubleshooting involving wired and wireless connections, VPN access, authentication, and user access.
  • Support employee onboarding, offboarding, role changes, account provisioning, access management, and equipment deployment or recovery.
  • Provide user setup, configuration assistance, navigation guidance, and basic troubleshooting for SERV and other company-supported platforms.
  • Assist with system demonstrations, user training, onboarding sessions, and technical walkthroughs.
  • Create and maintain technical procedures, troubleshooting guides, and knowledge-base documentation.
  • Communicate clearly and professionally with employees, leadership, customers, and other supported users.
  • Identify issues requiring escalation and provide complete documentation of the troubleshooting already performed.
  • Help improve support processes, ticket workflows, documentation, and service delivery practices.
  • Manage multiple requests and priorities while meeting deadlines and following through on assigned responsibilities.

Qualifications

  • One to two years of relevant IT support experience.
  • Experience providing remote technical support to end users.
  • Experience using an IT ticketing or service-management system.
  • Working knowledge of common IT principles, support practices, operating systems, computer hardware, applications, and basic networking.
  • Strong troubleshooting, organizational, and problem-solving skills.
  • Clear verbal and written communication skills.
  • Ability to document technical issues, resolutions, and procedures accurately.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to work independently while escalating issues appropriately.
  • Professional judgment and discretion when handling sensitive systems, data, and user concerns.
  • Associate degree in Information Technology, Computer Science, or a related field preferred but not required.
  • Entry-level IT certifications are preferred but not required.

Remote Work and Travel

This position is performed remotely. Occasional travel to dealership locations or company sites is expected to support deployments, on-site technical work, training, office visits, or other business initiatives.

Travel may include in-state and out-of-state locations and will typically be scheduled in advance when feasible.

The position is primarily sedentary but may require occasionally lifting or moving computer equipment and related materials weighing up to 40 pounds.