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Remote Technical Writer Jobs in Scranton, PA (NOW HIRING)

Kane is Able

WMS Business Analyst

Scranton, PA · On-site +1

$68K - $90K/yr

Remote Work Schedule: First Shift: Monday - Friday, 8:00am - 5pm Work Travel: Up to 15% of domestic travel depending on needs of the business and subject to change. Competitive Compensation:

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$13

$38

$65

How much do remote technical writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote technical writer in Scranton, PA is $38.55, according to ZipRecruiter salary data. Most workers in this role earn between $28.56 and $46.63 per hour, depending on experience, location, and employer.

What is a remote technical writer?

A Remote Technical Writer is a professional who creates clear, concise documentation such as user manuals, guides, and online help resources for products or services, while working from a location outside of a traditional office. They collaborate with subject matter experts, engineers, or product managers to gather information and translate technical concepts into easily understandable content. Remote Technical Writers use digital communication tools to manage projects, conduct interviews, and deliver documentation, making it possible to work from anywhere with a reliable internet connection.

What does a remote technical writer do?

Remote technical writers create documents that explain complex technical information in simple language that can be understood by anyone. Instead of working in the office, remote technical writers complete their tasks from home or another location outside of the office. As a remote technical writer, your documents may include instruction manuals for power tools, scientific journal articles, and descriptions of computer applications. You research the topic and simplify the industry jargon so that those not in the industry can still understand it. Remote technical writers may be on the staff of a business or writing agency, or they may work as an independent contractor with many different clients.

What key skills and qualifications are needed to thrive as a remote technical writer?

To thrive as a Remote Technical Writer, you need excellent written communication skills, a strong grasp of technical concepts, and relevant qualifications such as a degree in English, communications, or a technical field. Proficiency with documentation tools like Microsoft Word, Adobe FrameMaker, Markdown, and content management systems is typically required. Attention to detail, self-motivation, and the ability to work independently are crucial soft skills for remote collaboration and meeting deadlines. These skills ensure the creation of clear, accurate documentation that supports users and teams across distributed environments.

What are some common challenges faced by remote technical writers, and how can they be addressed?

Remote technical writers often face challenges such as collaborating effectively with subject matter experts across different time zones, staying aligned with rapidly changing project requirements, and maintaining clear communication with development teams. These can be addressed by leveraging collaboration tools (like Slack, Confluence, and Zoom), setting up regular check-ins, and proactively seeking feedback. Building strong relationships with team members and establishing clear documentation processes also help ensure accuracy and consistency in deliverables.

What is the difference between Remote Technical Writer vs Remote Content Writer?

AspectRemote Technical WriterRemote Content Writer
Required CredentialsTechnical degree or background, certifications like STC or SMEWriting or journalism degree, portfolio of diverse content
Work EnvironmentTech companies, engineering firms, software firmsMedia outlets, marketing agencies, online platforms
Employer & Industry UsageHigh in tech, software, engineering sectorsBroad across marketing, media, e-commerce
Search & Comparison IntentTechnical accuracy, documentation skillsCreativity, storytelling, SEO skills

Remote Technical Writers focus on creating detailed technical documentation for technical products, often requiring specialized knowledge and certifications. Remote Content Writers produce a variety of content types for marketing or media purposes, emphasizing creativity and SEO. While both roles involve writing, their industries, skills, and work environments differ significantly.

Are remote technical writers still in demand?

Remote technical writers are still in demand as companies seek clear, concise documentation for products and services. Skills in tools like Markdown, HTML, and content management systems, along with the ability to work independently, are valuable in this field.

How much does a remote technical writer make?

Remote technical writers typically earn between $50,000 and $85,000 annually, depending on experience, industry, and location. Senior or specialized writers with expertise in tools like Markdown or XML can earn higher salaries, especially when working for large organizations or in high-demand fields.
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Infographic showing various Remote Technical Writer job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,182 per year, or $38.5 per hour.

WMS Business Analyst

Kane is Able

Scranton, PA • On-site, Remote

$68K - $90K/yr

Full-time

Re-posted 18 days ago

ID Logistics rating

5.9

Company rating: 5.9 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

329th of 366 rated logistics

Job description

Do you enjoy turning complex warehouse operations and system challenges into scalable solutions that drive business success? As a Business Analyst, you will play a key role in supporting and optimizing warehouse management system (WMS) solutions for both new and existing distribution and fulfillment operations. Partnering closely with clients, business leaders, and technology teams, you will gather requirements, improve business processes, support system integrations, and help ensure successful WMS implementations and enhancements. This position combines business analysis, process improvement, testing, training, and application support to drive operational excellence across our logistics network. The ideal candidate brings a strong understanding of warehouse operations, WMS functionality, and system integrations, along with a passion for solving problems and delivering value to end users and customers.

Work Location:Remote

Work Schedule:First Shift: Monday - Friday, 8:00am - 5pm

Work Travel:Up to 15% of domestic travel depending on needs of the business and subject to change.

Competitive Compensation:Attractive annual salary of $68,000 - $90,000 plus a performance-based bonus

This position is not eligible forimmigrationsponsorship.

Key Responsibilities

  • Partners with clients, cross-functional teams, and business stakeholders to gather, analyze, and document business requirements through Statements of Work (SOWs), functional specifications, and process flow diagrams.
  • Leads workshops and requirement-gathering sessions with Subject Matter Experts (SMEs) to identify business needs, risks, and opportunities for process improvement.
  • Create detailed process maps, workflow documentation, and business requirements that support operational efficiency and successful solution design.
  • Develop ad hoc SQL queries to support reporting, data analysis, system troubleshooting, and process improvement initiatives.
  • Creates and execute system testing strategies, including test plans, user acceptance testing (UAT), and validation activities with internal and external stakeholders.
  • Develop end-user training materials and support training delivery to ensure successful adoption of new systems and processes.
  • Provide Level 2 application support by troubleshooting issues, resolving system-related challenges, and serving as a key resource for end users and business partners.
  • Collaborate with software vendors and internal development teams to design, test, and implement WMS enhancements, integrations, and new functionality.
  • Participates in solution design reviews for system enhancements, upgrades, and new implementations to ensure alignment with business requirements.
  • Gather, analyze, and document integration requirements, including data mapping, workflows, and business processes, to support seamless connectivity between client and internal systems.
  • Communicate project status, risks, and system-related updates effectively with stakeholders, end users, and leadership teams.

#LI-SALARY

Minimum Qualifications

  • High school diploma or GED required; additional relevant leadership experience may be considered in lieu of higher education.
  • 2+ years of experience as a Business Analyst.
  • Experience with Manhattan WMS, HighJump, or other Tier 1 Warehouse Management Systems (WMS).
  • Strong analytical skills with the ability to analyze business processes, workflows, and operational requirements.
  • Experience with process mapping and business process improvement initiatives.
  • Experience developing business requirements, procedural documentation, training materials, and presentations.
  • Experience with interface data mapping using EDI and XML formats.
  • Ability to quickly learn new systems, troubleshooting issues, and serve as a key resource for end users.
  • Self-motivated and able to work independently with minimal supervision.
  • Willingness and ability to travel up to 15%.

Preferred Qualifications

  • Associate or bachelor's degree in information technology, supply chain, business, or a related field.
  • Experience as a Business Analyst within the supply chain, logistics, warehousing, or distribution industry.
  • Experience with JSON and SOAP integrations.
  • Demonstrated experience supporting business process reengineering initiatives.
  • Experience serving as a subject matter expert (SME) for system functionality, troubleshooting, and user support.

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