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Remote Technical Support Jobs in Macon, GA (NOW HIRING)

Work with business units, sales, marketing, and support teams to gather feedback and define needs ... Proven ability to translate business needs into technical requirements * Excellent communication ...

Work with business units, sales, marketing, and support teams to gather feedback and define needs ... Proven ability to translate business needs into technical requirements * Excellent communication ...

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... Strong written and verbal communication skills, with the ability to convey technical concepts ...

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... Strong written and verbal communication skills, with the ability to convey technical concepts ...

Web-Based Customer Service Rep

Warner Robins, GA · On-site +1

$13.50 - $18.50/hr

Empowering Futures, One Family at a Time 100% Remote | Work From Home | U.S. Applicants Only Build ... Company-supported life insurance * Accidental death coverage * Union-supported work environment ...

Data Architect

Warner Robins, GA · On-site +1

$86K - $198K/yr

Remote Work: Hybrid Job Number: R0243613 Location: Warner Robins,GA,US Share job via: Share Data ... You'll use your extensive technical expertise to design data architecture solutions for data ...

Showing results 21-40

Remote Technical Support information

See Macon, GA salary details

$13

$24

$42

How much do remote technical support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote technical support in Macon, GA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

Can I work remotely in technical support?

Yes, many technical support roles are available remotely, allowing employees to assist customers via phone, chat, or email from any location. These jobs often require familiarity with remote communication tools, troubleshooting skills, and sometimes specific certifications, making remote work a common arrangement in the field.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

Who is the best company to work for remotely as a remote technical support?

Several companies are known for offering remote technical support roles, including Apple, Dell, and Microsoft, which provide comprehensive training, flexible schedules, and opportunities for career growth. These companies often require strong communication skills and technical knowledge, with roles typically involving troubleshooting hardware and software issues remotely. Job seekers should consider company reputation, benefits, and the specific technical skills required when choosing an employer.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.
What are the most commonly searched types of Technical Support jobs in Macon, GA? The most popular types of Technical Support jobs in Macon, GA are:
What are popular job titles related to Remote Technical Support jobs in Macon, GA? For Remote Technical Support jobs in Macon, GA, the most frequently searched job titles are:
What cities near Macon, GA are hiring for Remote Technical Support jobs? Cities near Macon, GA with the most Remote Technical Support job openings:
Infographic showing various Remote Technical Support job openings in Macon, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,962 per year, or $25 per hour.

Systems Engineer

Booz Allen Hamilton, Inc.

Warner Robins, GA • On-site, Remote

$86K - $198K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
No
Job Number:
R0244296
Location:
Warner Robins,GA,US
Share job via:
Share
Systems Engineer
The Opportunity:
Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution.
As a Systems Engineer on our team, you have the chance to shape Air Force by leading engineering endeavors. Your customer will trust you to not only design and develop these systems, but also evolve them with advanced technology solutions. On our team, you'll be able to broaden your skill set into areas like cloud adoption, IT system architecture, and system design. Grow your skills by merging engineering frameworks and system integration to create ISR Solutions. Join our team and create the future of Intelligence in the Air Force.
Join us. The world can't wait.
You Have:
  • 15+ years of experience supporting large-scale IT or weapon systems
  • Experience with system design
  • Knowledge of agile methodology
  • Ability to document systems using tools such as Visio or Cameo
  • TS/SCI clearance
  • Bachelor's degree in Computer Science, Engineering, or Information Technology related fields

Nice If You Have:
  • Experience with AF DCGS
  • Knowledge of supporting large data centers
  • Knowledge of weapon system acquisition
  • Cloud Computing Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914