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Remote Technical Support Representative Jobs in Florence, SC

System One

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote Position Type: Long-Term Contract Position Overview System One is seeking a Senior or ... Develop and support engineering design modification packages for nuclear plant systems * Perform ...

System One

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Position Type: Long-Term Contract ... Develop and support engineering design modification packages for nuclear plant systems * Perform ...

System One

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Position Type: Long-Term Contract ... Develop and support engineering design modification packages for nuclear plant systems * Perform ...

System One

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote Position Type: Long-Term Contract Position Overview System One is seeking a Senior or ... Develop and support engineering design modification packages for nuclear plant systems * Perform ...

ABB

Senior Project Engineer

Bennettsville, SC · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

ABB

Senior Project Engineer

Florence, SC · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

System One

Civil-Structural Engineers

Hartsville, SC · Remote

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

System One

Civil-Structural Engineers

Hartsville, SC · Remote

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

System One

Civil-Structural Engineers

Hartsville, SC · Remote

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

System One

Civil-Structural Engineers

Hartsville, SC · Remote

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

System One

Civil-Structural Engineers

Hartsville, SC · Remote

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

System One

Civil-Structural Engineers

Hartsville, SC · Remote

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

ABB

Group Account Manager

Bennettsville, SC · Remote

$163K - $261K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Group Account Manager

Florence, SC · Remote

$163K - $261K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Strategic Segment Proposal Engineer

Florence, SC · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

ABB

Global Product Manager - Transformers

Florence, SC · Remote

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

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All JobsTechnical Support Representative JobsRemote Technical Support Representative JobsRemote Technical Support Representative Jobs in Florence, SC

Remote Technical Support Representative information

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How much do remote technical support representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote technical support representative in Florence, SC is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.22 per hour, depending on experience, location, and employer.

What is a remote technical support representative?

Remote Technical Support Representatives are professionals who assist customers with technical issues related to products or services, typically via phone, email, or online chat from a remote location. They troubleshoot problems, provide guidance, and resolve issues to ensure customer satisfaction. Their responsibilities often include diagnosing software or hardware problems, walking customers through solutions, and escalating complex issues when necessary. Working remotely allows them to help customers from anywhere, offering flexibility for both the representative and the employer.

How do remote technical support representatives manage communication and troubleshooting when assisting customers with complex technical issues?

Remote Technical Support Representatives rely heavily on clear, efficient communication tools such as phone calls, live chat, and remote desktop software to assist customers. When dealing with complex technical issues, they often use screen sharing or step-by-step guidance to walk customers through problem-solving processes. Strong documentation and escalation protocols are also standard, allowing representatives to involve specialized teams if needed. Collaboration with colleagues, knowledge base resources, and regular training help ensure accurate and timely resolutions.

What are the key skills and qualifications needed to thrive as a remote technical support representative, and why are they important?

To thrive as a Remote Technical Support Representative, you need strong troubleshooting skills, technical knowledge of computer systems or software, and at least a high school diploma or relevant certification. Familiarity with help desk software, remote desktop tools, ticketing systems, and sometimes specific product certifications is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These skills ensure swift issue resolution, customer satisfaction, and efficient support delivery in a remote work environment.

What is the difference between Remote Technical Support Representative vs Customer Service Representative?

AspectRemote Technical Support RepresentativeCustomer Service Representative
Required CredentialsTechnical certifications often preferred (e.g., CompTIA, Microsoft)Customer service or communication skills, sometimes certifications in customer relations
Work EnvironmentRemote, technical support tools, troubleshooting softwareRemote or in-office, call centers, customer interaction platforms
Employer & IndustryIT, tech companies, software providersRetail, telecom, service industries
Common Search/ComparisonYesYes

The main difference between a Remote Technical Support Representative and a Customer Service Representative lies in their focus and skill set. Technical support roles require technical knowledge and troubleshooting skills, often with certifications, while customer service roles emphasize communication and problem-solving for general inquiries. Both roles are typically remote and serve different industry needs, but they share common customer interaction functions.

What cities near Florence, SC are hiring for Remote Technical Support Representative jobs?

Cities near Florence, SC with the most Remote Technical Support Representative job openings:

Infographic showing various Remote Technical Support Representative job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.

Mid-Senior Mechanical Engineers

Hartsville, SC • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$107K - $141K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Job Title: Senior Mechanical Engineer (E4/E5)

Company: System One Location: Remote Position Type: Long-Term Contract

Position Overview

System One is seeking a Senior or Specialist Mechanical Engineer (E4/E5) to support design modification packages for mechanical systems and components in nuclear power plants. This role is part of a growing engineering team focused on delivering high-quality solutions for complex nuclear projects.

The ideal candidate will bring strong technical expertise in mechanical system design, along with the ability to lead projects, review complex calculations, and mentor junior engineers.

Key Responsibilities

  • Develop and support engineering design modification packages for nuclear plant systems
  • Perform and review complex calculations and design deliverables
  • Analyze mechanical and electromechanical systems using principles of:
    • Mechanics
    • Thermodynamics
    • Hydraulics
    • Heat transfer
    • Materials science
  • Establish performance specifications for systems, components, and equipment
  • Lead investigations, system studies, and technical evaluations
  • Provide technical leadership and guidance to junior engineers
  • Serve as technical lead on complex projects or lead small-to-medium projects
  • Collaborate with multidisciplinary teams to determine priorities and project impacts
  • Interface directly with clients to define scope, methodology, and deliverables
  • Support engineering change processes and ensure compliance with nuclear standards
  • Participate in plant walkdowns, technical discussions, and client presentations

Required Qualifications

  • Bachelor of Science in Mechanical Engineering from an ABET-accredited program
  • 8–10+ years of relevant mechanical engineering experience
  • Strong knowledge of:
    • Mechanical system design in nuclear power plants
    • Applicable codes, standards, and regulations
    • Nuclear Quality Assurance standards
  • Experience supporting engineering change control processes in nuclear environments
  • Excellent problem-solving, analytical, and technical skills
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and work effectively under pressure
  • Proven ability to collaborate across teams and build client relationships

Additional Requirements

  • Ability to travel occasionally for plant walkdowns, client meetings, and presentations
  • Must be authorized to work in the U.S. without sponsorship

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI-TC1

Ref: #161-Managed Staffing Charlotte

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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