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Remote Technical Support Contractor Jobs in Basin, WY

Shell

Material Planning Intern

Shell, WY · On-site +1

$15.50 - $20/hr

You will support raw material planning activities that ensure timely availability of critical ... Benefit from flexible working hours, and the possibility of remote/mobile working. * Perform at ...

All JobsTechnical Support Contractor JobsRemote Technical Support Contractor JobsRemote Technical Support Contractor Jobs in Basin, WY

Remote Technical Support Contractor information

See Basin, WY salary details

$14

$27

$46

How much do remote technical support contractor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote technical support contractor in Basin, WY is $27.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.42 per hour, depending on experience, location, and employer.

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Basin, WY as of September 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $56,190 per year, or $27 per hour.

Material Planning Intern

Shell, WY • On-site, Remote

D Shell Trading Services Co
See more jobs at D Shell Trading Services Coexternal

$15.50 - $20/hr

Full-time

Posted 10 days ago

Job description

Selangor, Malaysia


Worker Type:

Interns (Fixed Term) (Trainee)


Posting Start Date:

September 3, 2026


Job Description:

Are you a go-getter looking for an exciting and challenging internship program that will give you real-world experience and help you grow both personally and professionally? As an intern, you will have the opportunity to work alongside industry experts and gain hands-on experience.

What'sthe role
Join our APAC Material Planning team and gain hands-on experience in supply chain operations for lubricants. You will support raw material planning activities that ensure timely availability of critical inputs across multiple markets.

  • Location: Shell Centre KL

  • Duration: 4 months (extendable depending on mutual agreement)

Whatyou'llbe doing

  • Support Base Oil Invoicing Activities

  • Assist in monitoring raw material inventory levels and replenishment plans.

  • Support data analysis for demand forecasting and supply planning.

  • Collaborate with regional planners and suppliers to resolve material availability issues.

  • Prepare reports and dashboards for planning performance and KPIs.

A Shell Internship gives you the opportunity to:

  • Build valuable networks for future career options

  • Discover potential job areas, fields of specialization or area of future study

  • Gain exposure to the energy industry

  • Work on projects that have a real business impact

  • Put into practice the theories and concepts you have learned

Whatyou'llbring

We would like to hear from candidates currently pursuing a relevant degree program as a penultimate/final year student or has graduated with a degree in Supply Chain, Logistics, Business, or any other related field of study.

  • Strong interpersonal, written and verbal communication skills

  • Excellent proficiency in English

  • Ability to work independently and as part of a team

  • Positive attitude and eagerness to learn

  • Strong problem-solving skills

  • Proficient in Microsoft Office and other relevant software (knowledge in automation/data analytical tools will be an added advantage)

Note: Please attach your CV and academic transcripts when submitting your application.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet.You'llhave the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.You'llbe able to balance your priorities as you become the best version of yourself.

  • Progress as a person as we work on the energy transition together.

  • Continuously grow the transferable skills you need to get ahead.

  • Work at the forefront of technology, trends, and practices.

  • Collaborate with experienced colleagues with uniqueexpertise.

  • Achieve your balance in avalues-led culture that encourages you to be the best version of yourself.

  • Benefit from flexible working hours, and the possibility of remote/mobile working.

  • Perform at your best with a competitive starting salary and annualperformance relatedsalary increase - our pay and benefits packagesare considered to beamong the best in the world.

  • Take advantage of paid parental leave,including fornon-birthingparents.

  • Join anorganisationworking to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

  • Grow as you progress through diverse career opportunities in national andinternationalteams.

  • Gain access to a wide range of training and developmentprogrammes.

SBO Malaysia

We'dlike you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about howwe'reworking towards that goal,click here.

ShellBusiness Operations (SBO)inMalaysia

Shell Business Operations (SBO) is a chain of operationalcentersthat form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11different functionsthat support Shell within the Southeast Asia,Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance thatenableShell tooperatein a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell tooperatein aglobal-competitiveand ever-changing business environment.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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