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Remote Technical Account Manager Jobs in Lewiston, ID

ABB

Industry & Account Manager

Lewiston, ID · Remote

Head of Industry and Account Management __ In this role, you will have the opportunity to develop ... Bachelors Degree in a Technical and or business discipline, with 5+ years of experience is required

ABB

Group Account Manager

Lewiston, ID · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

InsuraTec

Sales Representative (Remote)

Lewiston, ID · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Pullman, WA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Moscow, ID · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ABB

VFD Technical Support Specialist

Lewiston, ID · Remote

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

ScionHealth

Patient Account Rep II (Remote)

Lewiston, ID · On-site +1

$18 - $23.75/hr

Files appeals, reconsideration requests, and manages payer correspondence. * Identifies and ... Participates in A/R clean-up and revenue recovery initiatives. * Maintains required productivity ...

ABB

Regional Sales Manager HVACR - West

Lewiston, ID · Remote

$100K - $160K/yr

The work model for the role is: remote in the United States. There is a preference for the ... Account management history of OEM, End User and Commercial Channel Partners in the HVACR industry.

ABB

Strategic Segment Proposal Engineer

Lewiston, ID · Remote

... Technical & Commercial Proposals for ABB Electrification's focused industry segments (data centers ... You will work with Strategic Account Sales Managers (SAMs) to drive Inquiry to Order (ITO ...

Lightcast

Manager, Talent Acquisition - 1055

Moscow, ID · Remote

Significant experience sourcing and recruiting passive candidates for technical, professional, and ... Experience recruiting in remote and distributed workforce environments is preferred. * Familiarity ...

Lightcast

Manager, Talent Acquisition - 1055

Moscow, ID · Remote

Significant experience sourcing and recruiting passive candidates for technical, professional, and ... Experience recruiting in remote and distributed workforce environments is preferred. * Familiarity ...

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How much do remote technical account manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote technical account manager in Lewiston, ID is $86,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What job categories do people searching Remote Technical Account Manager jobs in Lewiston, ID look for?

The top searched job categories for Remote Technical Account Manager jobs in Lewiston, ID are:

What cities near Lewiston, ID are hiring for Remote Technical Account Manager jobs?

Cities near Lewiston, ID with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you

Paper Mill Technical Account Manager In Lewiston, ID

Lewiston, ID • On-site, Remote

Dubois Chemicals
Chemical Manufacturing • 501 - 1,000 employees

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

69th of 100 rated chemical manufacturers

People enjoy working here

Good employer

Good training

Learn more about Dubois Chemicalsexternal

Full-time

Re-posted 4 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
*** Job location is on site in Lewiston, Idaho***
DuBois Chemicals is seeking an experienced high-level Technical Account Manager (TAM) to bridge the gap between the company's technical paper and pulp product offerings and its customers' needs; acting as a technical advisor to key Dubois customer accounts, ensuring that operational challenges are clearly defined and that the solutions implemented are achieving the full potential in improving the customer's operations.
The TAM is responsible for leveraging deep paper mills operational knowledge, DuBois product knowledge, proactive problem-solving and relationship building to drive adoption and retention of DuBois chemistries at high-value accounts. TAM will work closely with Sales, Portfolio, Research and Development (R&D), and support functions to accomplish their goals. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.
DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers' needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.
KEY RESPONSIBILITIES:
  • Serve as the primary technical point of contact, building trust and strong relationships within paper mill accounts.
  • Effectively offer strategic advice, best practices, and proactive recommendations for product implementation and optimization.
  • Address complex product-related queries, resolve issues quickly and minimize business disruption for the customer.
  • Maintain in-depth knowledge of DuBois' specialty chemical solutions and the customers' unique technical environment.
  • Educate customers on new features and best practices to drive optimal product adoption and usage.
  • Work closely with the District Sales Manager to develop strategic account plans and manage an opportunity pipeline in Customer Relationship Management (CRM).
  • Lead technical check-ins and actively participate and contribute during Business Reviews ensuring clear quantification and articulation of the value DuBois' solutions create for the customer.
  • Effectively collaborate with the customer and our company internal teams (Sales, Service, R&D, Portfolio Management) to ensure we are delivering on our promises to the customer.
  • Provide regular feedback from the customer to the Portfolio Management and Research & Development teams.
  • Consistent presence at customer site to ensure adequate service and support coverage, prevent churn and increase sales and profitability.
  • Must be able to perform the essential functions with or without accommodation.

MINIMUM QUALIFICATIONS:
  • 10+ years' experience with Paper and Pulp specialty chemical solutions, technical support, and account management is required.
  • Excellent customer service skills to build and maintain positive customer relationships.
  • Ability to solve customers' technical challenges and assist with improvement process utilizing product knowledge.
  • Document and communicate service findings for every customer visit within CRM.
  • Goal oriented and initiative-taking approach to seeking new business.
  • Critical thinking and problem-solving skills with attention to detail.
  • Proficient in performing technical/mechanical on-site testing.
  • Excellent communication (oral, written) and presentation skills.
  • Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools
  • Ability to work independently with minimal supervision.
  • Ability to travel up to 25% including overnight travel.

EDUCATION QUALIFICATIONS:
  • Bachelor's degree in Chemical Engineering, Paper Science Engineering, or related discipline is preferred.

#INDCOMR
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

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