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Remote Technical Account Manager Jobs in Maine (NOW HIRING)

ABB

Group Account Manager

Westbrook, ME · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Group Account Manager

Yarmouth, ME · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Group Account Manager

ME · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Group Account Manager

Portland, ME · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Group Account Manager

Auburn, ME · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

AO Globe Life

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Account Management : Oversee customer accounts, verify coverage eligibility, and review healthcare ...

AO Globe Life

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Account Management : Oversee customer accounts, verify coverage eligibility, and review healthcare ...

AO Globe Life

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Account Management : Oversee customer accounts, verify coverage eligibility, and review healthcare ...

AO Globe Life

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Account Management : Oversee customer accounts, verify coverage eligibility, and review healthcare ...

AO Globe Life

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Account Management : Oversee customer accounts, verify coverage eligibility, and review healthcare ...

AO Globe Life

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Account Management : Oversee customer accounts, verify coverage eligibility, and review healthcare ...

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Showing results 1-20

All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Maine

Remote Technical Account Manager information

See Maine salary details

$38.7K

$83.7K

$163.6K

How much do remote technical account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote technical account manager in Maine is $83,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $97,300.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Maine?

For Remote Technical Account Manager jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Maine look for?

The top searched job categories for Remote Technical Account Manager jobs in Maine are:

What cities in Maine are hiring for Remote Technical Account Manager jobs?

Cities in Maine with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $83,677 per year, or $40.2 per hour.

Strategic Account Manager - Portland HQ/Hybrid/Remote

VETRO FiberMap

Portland, ME • On-site, Remote

$175K - $250K/yr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Strategic Account Manager
Company Overview:
VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability.
Position Overview:
Reporting to the Director of Account Management, the Strategic Account Manager will be responsible for the retention and expansion of key accounts. Your primary objective will be to build strong, long-lasting relationships with our clients, ensuring their satisfaction and identifying opportunities for growth. The ideal candidate will gain a deep understanding of the fiber industry and our customer needs, exceptional customer service skills, and a proven track record of managing and expanding accounts.
Key Responsibilities, including but not limited to:
  • Account Renewal, Retention and Growth
    • Drive and lead the renewals process in collaboration with the Account team to preserve and improve customer contracts and relationships.
    • Effectively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure timely commitments.
    • Negotiate and execute renewal contracts (in partnership with Finance) that align to customer goals.
    • Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration.
    • Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth.
    • Communicate risk clearly and take the lead in developing resolution strategies, escalating wherever appropriate.
  • Relationship Management
    • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
    • Serve as the primary point of contact for clients, providing exceptional customer service and support.
    • Understand clients' business objectives and challenges, and provide tailored solutions to meet their needs.
  • Performance Analysis and Reporting
    • Monitor account performance and analyze key metrics to identify trends and areas for improvement.
    • Monitor Customer Health metrics, taking appropriate action to proactively engage, as well as lead Customer escalations to resolution.
    • Prepare and present regular reports on account status, renewal forecasts, and expansion opportunities.
    • Use data-driven insights to inform account strategies and decision-making.
  • Collaboration and Teamwork
    • Work closely with internal teams, including sales, marketing, product, and customer success, to ensure a seamless client experience.
    • Share client feedback and insights with internal teams to help shape product development and marketing strategies.
    • Participate in team meetings, training sessions, and professional development activities.
Qualifications:
  • The successful person in this role will have a successful track record in being a strong revenue generator, ideally in early stage environments.
  • 10+ years of experience in account management, sales, or customer success in the SaaS industry
  • Bachelor's degree in Business, Marketing, or a related field
  • Proven experience in selling SaaS solutions, with a strong ability to engage prospects and drive subscription-based sales
  • Ability to develop a strong understanding of VETRO's business model and industry trends
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships
  • Strategic thinker with the ability to develop and execute account plans
  • Analytical mindset with the ability to interpret data and use it to inform strategies
  • Self-motivated and results-oriented, with a proven ability to meet and exceed targets
  • Proficient in CRM software and other account management tools.
Benefits:
  • Competitive salary commensurate with experience.
    • $175,000 to $250,000 OTE (base + commission with opportunity to overperform on accelerators)
  • Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO.
  • Professional development opportunities and career growth within an innovative and rapidly growing company.
  • Flexible work arrangements with a remote-first approach.
Work Environment:
  • This role has the ability to either work in our Portland, ME HQ or hybrid
  • In a hybrid role you are expected to have a designated space that is conducive to productivity and conducting confidential video calls. VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend. While working remotely, you are expected to be distraction-free from non-work responsibilities during working hours.
Join VETRO and be at the forefront of reshaping broadband infrastructure. Apply now to make a significant impact on the future of telecom and help our customers achieve success.
VETRO is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. VETRO does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.
VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.

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