ZipRecruiter

Log In

2

Remote Technical Account Manager Associate Jobs in Wallingford, CT

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

Digital United

Account Manager, Marketing

Farmington, CT · Remote

$80K - $85K/yr

The Account Manager ensures accounts are not only well managed but continuously evolving and ... Planned outings and team events (remote workers included!) PHYSICAL DEMANDS AND WORK ENVIRONMENT

Digital United

Account Manager, Marketing

Farmington, CT · On-site +1

$80K - $85K/yr

The Account Manager ensures accounts are not only well managed but continuously evolving and ... Planned outings and team events (remote workers included!) PHYSICAL DEMANDS AND WORK ENVIRONMENT

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

Reachdesk Ltd

Commercial Account Manager

Hartford, CT · On-site +1

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ...

Reachdesk Ltd

Commercial Account Manager

Hartford, CT · On-site +1

$160K - $200K/yr

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... This is a commercially oriented account management role focused on renewals, expansion, and ...

ReSource Pro

Commercial Lines Account Manager

Hartford, CT · Remote

$53K - $91K/yr

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... All remote positions are based in the United States, and candidates must reside within the U.S. to ...

next page

Showing results 1-20

All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Wallingford, CT

Remote Technical Account Manager Associate information

See Wallingford, CT salary details

$40.1K

$86.7K

$169.5K

How much do remote technical account manager associate jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote technical account manager associate in Wallingford, CT is $86,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $100,800.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
Remote Technical Account Manager Associate jobs near you

Key Account Manager - Remote (East Coast)

Fireye, LLC

Farmington, CT • Remote

$120K - $130K/yr

Full-time

Re-posted 27 days ago

Job description

Key Account Manager

Location: Remote East Coast

Fireye, LLC
Fireye is a leading global provider of commercial combustion control solutions, specializing in HVAC and Burner Boiler markets. Our mission is to deliver safer, smarter, and more sustainable solutions that make a difference to people and the planet. We are committed to revolutionizing industry trends through innovative services that enhance safety and efficiency in everyday life. At Fireye, we come to work every day with the goal of making a meaningful impact. Join our diverse, world-class team, and together, we can make a difference.

About This Role:

We are seeking an experienced Key Account Manager in the New England/East Coast area to join our team, focusing on outside sales and customer relationship management. This role will be responsible for developing and maintaining long-term relationships with clients, overseeing sales activities, and driving new business. You will represent Fireye’s interests, understand customer needs, and enhance sales performance through effective communication and negotiation. This role is remote, with an expected travel commitment of up to 50% within the assigned region.

Key Responsibilities:

  • Serve as the main point of contact for key prospects and customers, fostering professional relationships and understanding their needs.
  • Suggest products and services to meet customer requirements and address any concerns, aligning solutions with Fireye’s offerings.
  • Lead business development efforts for prospects within defined customer segments, supporting the company’s growth strategy.
  • Identify bid opportunities, prepare, and submit bid responses, negotiate with potential customers, and build lasting customer relationships to secure new projects.
  • Proactively reach out to new customers, present product solutions, and explain how Fireye’s services can address their specific needs.
  • Represent Fireye in key meetings with target accounts, establishing personal, long-term relationships that influence project opportunities.
  • Participate in trade shows and industry events to increase Fireye’s visibility and brand recognition in the region.
  • Meet and exceed assigned sales quotas, demonstrating a strong track record of successful outside sales performance.

Qualifications:

  • Advanced knowledge of sales strategies and customer relationship management, obtained through a combination of advanced education and experience.
  • Minimum of 5 years of relevant sales experience, or an advanced degree in a related field with at least 3 years of experience.
  • Prior experience in HVAC, Burner Boiler markets, or commercial combustion control solutions is required.
  • Strong ability to manage accounts remotely and demonstrate results in a remote working environment.
  • This is a fully remote position, covering the East Coast area.
  • The role requires significant travel (~50%).

At Fireye, we offer a dynamic work environment where innovation and personal growth are encouraged.

We are looking for a driven sales professional who is passionate about building strong customer relationships and driving sales success in a growing market.


Join Fireye and help us shape the future of commercial combustion control solutions!

Fireye logo

About Fireye

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Derry Village, NH, US

Year founded

1930

Social media

Facebook

View All Fireye Jobs