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Remote Technical Account Manager Associate Jobs in Virginia Beach, VA

IDEX

Key Account Manager - Mid-Atlantic

Virginia Beach, VA · Remote

$78K - $117K/yr

The Key Account Manager at ADS will play a pivotal role in our mission for growth by identifying ... Present technical presentations in conferences and sales seminars. * Sell concepts & close accounts ...

APR

Senior Commercial Lines Account Manager

Norfolk, VA · On-site +1

$60K - $100K/yr

Senior Commercial Lines Account Manager / Commercial Lines Account Executive | Client Service ... Technical expertise in the relevant product area or industry. * Capability to offer consultation ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Virginia Beach, VA

Remote Technical Account Manager Associate information

See Virginia Beach, VA salary details

$38K

$82K

$160.4K

How much do remote technical account manager associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote technical account manager associate in Virginia Beach, VA is $82,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $95,400.00 per year, depending on experience, location, and employer.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What cities near Virginia Beach, VA are hiring for Remote Technical Account Manager Associate jobs?

Cities near Virginia Beach, VA with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Employee Benefits Account Manager - Remote (10248)

Virginia Beach, VA • Remote

Capstone Search Group
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Capstone Search Groupexternal

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

About the Role

100% remote for an experienced Employee Benefits Account Manager. Supporting an agency’s Mid-Atlantic region, specifically Virginia, Maryland, and D.C. area clients, this role requires travel to the area for in-person client visits and team meetings. Working closely with the sales team on client service delivery, retention, and plan execution, this role requires a high level of attention to detail, great team building skills, and the ability to support more sophisticated, larger accounts, many of which are self-funded.


Location: 100% remote within Maryland, Virginia, or D.C. Expect travel for client and team meetings.


Experience: At least 3-4 years of group health and welfare insurance industry experience in a similar client service role + an active state insurance license. 

Company Description

Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry! Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.