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Remote Technical Account Manager Associate Jobs in Augusta, KS

Account Manager, Wichita

Sedgwick, KS · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Wichita territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

Account Manager, Wichita

Derby, KS · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Wichita territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

Account Manager, Wichita

Maize, KS · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Wichita territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

Account Manager, Wichita

Andover, KS · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Wichita territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

Account Manager, Wichita

Bel Aire, KS · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Wichita territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

While primarily onsite at the corporate office, the role regularly utilizes remote collaboration ... Serves as a senior recruiting partner to hiring managers, account leadership, and HR to define ...

Remote Account Executive

Wichita, KS · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Collaborating with management or other team members as appropriate to proactively address service ... Remote employees must adhere to all technical support procedures and protocols. \t * Chronic ...

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Showing results 1-20

Remote Technical Account Manager Associate information

See Augusta, KS salary details

$36.4K

$78.6K

$153.7K

How much do remote technical account manager associate jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote technical account manager associate in Augusta, KS is $78,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $91,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

Account Manager, Wichita

EverDriven

Sedgwick, KS • Remote

$60K - $70K/yr

Full-time

Re-posted 7 days ago


Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary:

The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus.

Salary Range:

$60,000.00-$70,000.00/yr based on experience plus bonus potential

Location:

This is a remote role, but this account manager will service the Wichita territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week.

Responsibilities:

  • Use effective industry skills and abilities to support our innovative transportation services
  • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
  • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
  • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts
  • Responsible for the continuous improvement of a safe, efficient, and effective transportation system
  • Liaise between EverDriven and our clients while providing guidance, direction, and feedback
  • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
  • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers
  • Develop and maintain open communication channels with project contractors, community officials, and agency staff
  • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
  • Understand and follow safety rules established by regulatory bodies and client contracts
  • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

Requirements:

  • Minimum education of a bachelor's degree or equivalent experience
  • Experience in transportation and/or operations is a plus
  • Strong professional communication and customer service skills
  • Ability to effectively work with diverse groups of customers and service providers
  • Set priorities wisely, multitask, and dynamically solve problems
  • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook.
  • Valid Driver's License with a good driving record.
  • Drug Screen and Background Check is a Condition of Employment
  • Daily travel as required

Benefits:

  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Visit our website and learn more about us at www.EverDriven.com