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Remote Tech Support Jobs in Monticello, IA (NOW HIRING)

Field-based / Remote Job Type: Seasonal, Full-Time Pay: $20.00/hour + overtime after 40 hours Job ... Basic technology skills, including email, Excel, and navigation apps * Willingness to learn and ...

Principal Electrical Engineer

Marion, IA · Remote

$142K - $174K/yr

Remote Reports to: Electrical Design and Engineering Manager Exempt or Non-Exempt: Exempt Status ... This position requires acquisition and mastery of multiple power skills and technologies. Technical ...

Principal Electrical Engineer

Marion, IA · Remote

$142K - $174K/yr

Remote Reports to: Electrical Design and Engineering Manager Exempt or Non-Exempt: Exempt Status ... This position requires acquisition and mastery of multiple power skills and technologies. Technical ...

Remote Tech Support information

See Monticello, IA salary details

$25.9K

$41.6K

$63.2K

How much do remote tech support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote tech support in Monticello, IA is $41,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $45,000.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
What cities near Monticello, IA are hiring for Remote Tech Support jobs? Cities near Monticello, IA with the most Remote Tech Support job openings:
Infographic showing various Remote Tech Support job openings in Monticello, IA as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,630 per year, or $20 per hour.

Sr. UI/UX Developer/Architect - Remote

Trilyon, Inc.

Marion, IA • Remote

Contractor

Re-posted 7 days ago


Job description

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website https://trilyonservices.com/careers/

We are seeking a Senior UI/UX Developer/Architect to join our team. This role will involve designing and implementing enterprise design systems, developing accessible UI components, and ensuring compliance with federal accessibility standards across multiple enterprise applications. The ideal candidate will have experience in enterprise design system development, WCAG accessibility compliance, and modern front-end technologies and a passion for building accessible, scalable, and reusable user interfaces.

Job Title: Senior UI/UX Developer / Architect
Location: Remote
Duration: 2 Months + Contract
 

Job Description:

We are seeking a highly skilled Senior UI/UX Developer/Architect with strong expertise in enterprise design systems and accessibility standards. The selected candidate will be responsible for developing and maintaining reusable UI components, ensuring compliance with WCAG 2.1 (up to AAA) accessibility standards, and collaborating with cross-functional teams to support accessibility and UX initiatives across multiple enterprise systems.

Key Responsibilities:
  • Design System Development: Build, document, and maintain a scalable enterprise design system and reusable component library using U.S. Web Design System (USWDS) or similar frameworks.
  • Accessible Component Development: Develop high-level wrapper components using HTML, SASS, and Angular to ensure consistency and accessibility across web applications.
  • Accessibility Compliance: Ensure all UI components meet WCAG 2.1/AAA accessibility standards using semantic HTML, ARIA roles, and accessibility testing tools.
  • Storybook Integration: Utilize Storybook for component development, documentation, and collaboration across development teams.
  • Collaboration & Mentorship: Work closely with cross-functional teams to guide best practices in accessibility and enterprise design systems.
  • Project Support: Provide accessibility and UX support for multiple enterprise systems and ensure compliance with federal accessibility requirements.
  • Code & Accessibility Reviews: Participate in code reviews, accessibility audits, and UX discussions to ensure high-quality front-end implementation.
Required Qualifications:
  • 5+ years of professional front-end development experience.
  • Proven experience building and implementing enterprise design systems from scratch.
  • Strong knowledge of WCAG 2.1/AAA standards, ARIA roles, and semantic HTML.
  • Proficiency in HTML, SASS, and Angular.
  • Experience using Storybook for component development and documentation.
  • Strong understanding of UX principles and accessible UI design.
  • Experience with enterprise design systems such as USWDS or similar frameworks.
  • Excellent technical communication and collaboration skills.
Preferred Qualifications:
  • Familiarity with .NET, MVC, and SQL environments.
  • Understanding of front-end integration within .NET-based systems.

Why Join Us?
  • Trilyon, Inc., offers a comprehensive benefits package.
  • Opportunities for growth and professional development.
  • Collaborative and inclusive company culture.

Equal Employment Opportunity (EEO) Statement:

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.


Anjali Sharma (Technical Recruiter)
P: (469) 854-1508
E: anjali@trilyonservices.com