Remote Tech Support Jobs in Lansing, MI (NOW HIRING)

Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting to hire an experienced Legal Practice Analyst. This is an early-career position embedded in our Firm’s Knowledge & Innovation team, with a dedicated focus on transactional practice across M&A/corporate and real estate matters. This role sits at the intersection of legal practice and AI-driven innovation, and is designed for someone who thinks critically about how legal work gets done and wants to help make it better through technology.

The ideal candidate holds a law degree and brings direct experience with transactional legal work, whether through practice, a clerkship, or a law school clinic. A JD is preferred but not required; what is required is substantive legal knowledge and the intellectual curiosity to evaluate, advocate for, and help implement technology in a legal environment.  This is a fully remote position open to all Dykema office locations.

• Serve as an active contributor to the firm’s AI-first technology strategy: researching the legal tech landscape, evaluating tools, and making informed recommendations on what to adopt, pilot, or deprioritize.
• Assess AI and technology solutions through a transactional lens, with specific attention to M&A and real estate workflows including due diligence, contract analysis, deal management, and closing processes.
• Conduct structured evaluations of new tools: testing functionality, assessing output quality, identifying limitations, and producing clear written assessments for leadership and attorney decision-makers.
• Partner with the Manager, Process Innovation and the CKIO on technology roadmap planning and prioritization.

• Design and deliver training programs that enable attorneys to use new technology confidently and effectively, with an emphasis on practical, workflow-integrated instruction rather than feature overviews.
• Serve as a go-to resource for attorneys during tool rollouts: answering questions, troubleshooting adoption challenges, and escalating issues appropriately.
• Develop supporting materials for technology implementations: quick reference guides, workflow documentation, and adoption trackers.
• Gather and synthesize attorney feedback on tool performance and usability; translate that feedback into actionable input for vendors and internal stakeholders.
• Support change management efforts by building relationships with attorney champions across transactional practice groups.

• Participate in tool implementation projects from evaluation through rollout: contributing legal and practice-specific expertise to configuration, testing, and launch phases.
• Track implementation milestones, document decisions, and maintain project records with a high degree of organization.

• JD from an ABA-accredited law school preferred; will consider candidates without a JD who have substantial legal experience in a transactional context.
• Minimum 1–2 years of legal experience in M&A, corporate transactions, real estate, or a closely related area (law firm, in-house, or government).
• Strong working knowledge of transactional concepts: deal structure, due diligence, contract negotiation, closing mechanics, and related documentation.
• Genuine interest in legal technology and AI: you follow the space, have opinions about it, and want to be part of shaping how the firm uses it.
• Demonstrated ability to communicate complex technical concepts to non-technical audiences, particularly attorneys, with clarity and credibility.
• Strong written and verbal communication skills; able to produce polished deliverables independently.
• High proficiency with Microsoft Office; comfort with legal research platforms (Westlaw, Lexis, or equivalent).
• Ability to manage competing priorities, communicate proactively, and work effectively across teams.
• Occasional travel required.

• Hands-on experience with AI-assisted legal tools: contract review platforms, due diligence tools, generative AI applications in legal contexts.
• Experience in knowledge management, legal operations, practice innovation, or legal tech in a law firm or legal department setting.
• Familiarity with adult learning principles or formal training design; experience delivering technology training to professional audiences.
• Comfort with structured evaluation frameworks, vendor management processes, or technology procurement.
• Familiarity with pricing, alternative fee arrangements, or project management frameworks in a legal context.

This is not a traditional attorney track, and that’s the point. You’ll have direct access to firm leadership, exposure to strategy-level conversations, and real influence over how the firm’s transactional practices evolve through technology. For someone with a legal background who is energized by AI and wants to shape the future of legal work, this role offers a genuinely distinctive path.

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The expected compensation ranges for this position in various states and jurisdictions are as follows:
CA - Los Angeles:  $90k - $120k
D.C.:  $90k - $120k
IL – Chicago:  $90k - $120k
Michigan Offices:  $80k- $110k
Minnesota:  $80k- $110k
TX - Austin, Dallas and Houston:  $90k - $120k
TX - San Antonio:  $80k- $110k
Wisconsin:  $80k- $110k

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.  Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.  It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity. 

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce.  E-Verify is a registered trademark of the U.S. Department of Homeland Security.

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job.  It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.