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Remote Tech Support Jobs in Grosse Pointe, MI (NOW HIRING)

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

InvestNext

Product Support Specialist

Detroit, MI · Remote

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... Our Tech Stack * Salesforce * Intercom * Asana * G-Suite * Atlassian (Jira & Confluence) * Slack ...

InvestNext

Product Support Specialist

Detroit, MI · On-site +1

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... Our Tech Stack * Salesforce * Intercom * Asana * G-Suite * Atlassian (Jira & Confluence) * Slack ...

micro1 AI

Senior Counsel - Remote

Warren, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Warren, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Sterling Heights, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Dearborn, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Detroit, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Sterling Heights, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Dearborn, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

micro1 AI

Senior Counsel - Remote

Detroit, MI · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Liveops

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Grosse Pointe, MI

Remote Tech Support information

See Grosse Pointe, MI salary details

$25.4K

$40.9K

$62.1K

How much do remote tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote tech support in Grosse Pointe, MI is $40,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $44,300.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What cities near Grosse Pointe, MI are hiring for Remote Tech Support jobs? Cities near Grosse Pointe, MI with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Grosse Pointe, MI as of August 2026, with employment types broken down into 68% Full Time, 13% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,941 per year, or $19.7 per hour.

Deskside Support

Artech Information System LLC

Southfield, MI • Remote

$18.50 - $23.50/hr

Full-time

Re-posted 18 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: Southfield,MI

Duration: 1 year (with possible extension)

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.

Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.

Outlook PST files.

Break/Fix troubleshooting experience in larger corporate environments

  • Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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