... a remote environment, coordinating with global teams using collaboration tools. • Strong ... TCS and client compliance standards, ITIL best practices, and data security protocols. Generic ...
... a remote environment, coordinating with global teams using collaboration tools. • Strong ... TCS and client compliance standards, ITIL best practices, and data security protocols. Generic ...
Product Manager
Plano, TX · On-site +1
Tax Credit Certification Required (TCS, BOS, or other accredited training certification). Education ... Hybrid (M-TH. in Plano,TX office, Friday Remote) Benefits Include * Competitive Pay * Health ...
Product Manager
Plano, TX · On-site +1
Tax Credit Certification Required (TCS, BOS, or other accredited training certification). Education ... Hybrid (M-TH. in Plano,TX office, Friday Remote) Benefits Include * Competitive Pay * Health ...
Req ID: 366832 Remote (U.S only) About NTT DATA NTT DATA is a $30B+ global leader in business and ... TCS, Capgemini, etc.) * Strong executive presence with the ability to engage and advise C-level ...
Req ID: 366832 Remote (U.S only) About NTT DATA NTT DATA is a $30B+ global leader in business and ... TCS, Capgemini, etc.) * Strong executive presence with the ability to engage and advise C-level ...
Remote Tcs information
What is the difference between Remote Tcs vs Remote Tcs?
| Aspect | Remote Tcs | Remote Tcs |
|---|---|---|
| Required Credentials | Typically requires a TCS certification or relevant technical skills | Typically requires a TCS certification or relevant technical skills |
| Work Environment | Remote, often from home or flexible locations | Remote, often from home or flexible locations |
| Employer & Industry Usage | Employed by Tata Consultancy Services or similar IT service providers | Employed by Tata Consultancy Services or similar IT service providers |
| Common Search & Comparison Intent | People comparing remote TCS roles with similar IT support or tech roles | People comparing remote TCS roles with similar IT support or tech roles |
Both entries refer to remote roles within Tata Consultancy Services, sharing similar credentials, work environment, and industry usage. The comparison highlights that 'Remote Tcs' roles are generally consistent in requirements and setting, making them comparable for job seekers exploring remote opportunities within TCS or similar companies.
What are some common challenges faced by Remote Technical Customer Support (TCS) professionals, and how can I prepare for them?
Remote TCS professionals often encounter challenges such as managing customer expectations across different time zones, maintaining clear communication without in-person cues, and troubleshooting technical issues with limited access to customer environments. To prepare, focus on developing strong written communication skills, become proficient with remote diagnostic tools, and practice patience and empathy when guiding customers through solutions. Building a routine and staying organized can also help manage the demands of a fully remote environment.
What are the key skills and qualifications needed to thrive as a Remote Technical Customer Support (Remote TCS) professional, and why are they important?
To thrive as a Remote Technical Customer Support professional, you need strong troubleshooting skills, technical knowledge relevant to the supported products or services, and typically at least a high school diploma or equivalent. Familiarity with customer support ticketing systems, remote desktop tools, and CRM software is essential. Exceptional communication, patience, and problem-solving abilities help deliver excellent service and build customer trust. These skills ensure efficient resolution of customer issues, high satisfaction, and effective remote collaboration.
What are Remote TCS jobs?
Remote TCS jobs refer to employment opportunities at Tata Consultancy Services (TCS) that allow employees to work from locations other than traditional office spaces, such as their homes. These roles can range from software development and IT support to business process services and consulting, all facilitated through digital collaboration tools. Remote TCS jobs provide flexibility and work-life balance while maintaining the high standards of productivity and security expected by the company. The availability of remote roles may depend on the specific job function, project requirements, and client needs.
What are the most commonly searched types of Tcs jobs in Texas? The most popular types of Tcs jobs in Texas are:
What are popular job titles related to Remote Tcs jobs in Texas? For Remote Tcs jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Tcs jobs in Texas look for? The top searched job categories for Remote Tcs jobs in Texas are:
What cities in Texas are hiring for Remote Tcs jobs? Cities in Texas with the most Remote Tcs job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Must Have Technical/Functional Skills
• Strong development experience using core Java 8+, Java 17 preferred.
• Extensive experience with strong Java backend skills, including Spring Framework and Spring Boot REST Microservices.
• Strong SQL skills with experience in Oracle and MongoDB.
• Experience with messaging systems such as Apache Kafka (highly preferred) and RabbitMQ or other messaging systems preferred.
• Proficiency in ReactJS, including hooks, state management (Redux or Context API), and component lifecycle.
• Solid knowledge of version control systems, especially Git (must), and GitLab (preferred) or equivalent.
• Experience with CI/CD pipelines and build tools, especially GitLab Actions.
• Strong hands-on knowledge of Service Parts Planning and Inventory Management concepts.
• Functional expertise with PTC Servigistics or equivalent service parts planning tools.
• Experience analyzing forecasting, inventory optimization, service level targets, and planning exceptions.
• Ability to analyze planning outputs, parameters, and business rules to identify root causes of issues.
• Experience working with planning tools such as Syncron, Kinaxis, Baxter Planning, or similar is a strong advantage.
• Familiarity with ERP integrations (SAP, Oracle) is preferred.
• Comfortable working in ITIL-based support environments.
• Proven experience in diagnosing and resolving application and database issues, including log analysis and root cause investigation.
• Ability to work independently in a remote environment, coordinating with global teams using collaboration tools.
• Strong analytical mindset to handle complex issues spanning application and database layers.
• Excellent verbal and written communication skills to interact with US clients and internal stakeholders effectively.
• Willingness to work US business hours with occasional adjustments for critical issues or cross-time zone coordination.
Roles & Responsibilities
• Ensure near 100% uptime and peak performance of the SCM application.
• Monitor system health, investigate alerts/incidents, analyze Java application logs, integration points, and Oracle database to resolve issues promptly.
• Handle support tickets, perform deep root cause analysis, and implement permanent fixes or preventive measures.
• Modify and enhance Core Java application code for bug fixes or small feature changes, following version control and release management processes.
• Develop and optimize SQL queries and PL/SQL routines; collaborate with DBAs to improve database performance and maintain data integrity.
• Write and optimize SQL queries for Oracle and MongoDB databases, leveraging Spring JDBC Template and ORM frameworks.
• Integrate and manage messaging systems such as Apache Kafka and RabbitMQ to support reliable asynchronous communication.
• Work closely with offshore teams for deployment, incident hand-offs, and knowledge sharing; participate in overlap meetings.
• Provide clear updates on issue status, RCA findings, and resolutions to technical and business teams.
• Identify and suggest improvements in monitoring, caching, database indexing, and support workflows.
• Maintain detailed documentation of support activities, incident resolutions, and prepare periodic reports on system metrics.
• Adhere to TCS and client compliance standards, ITIL best practices, and data security protocols.
Generic Managerial Skills, If any
• Demonstrate responsibility for application uptime and issue resolution.
• Effectively coordinate with global teams and manage hand-offs in a remote environment.
• Ability to communicate technical details clearly to non-technical stakeholders.
• Experience or willingness to mentor junior team members and lead small initiatives/projects.
• Manage priorities effectively, adapt to changing schedules, and handle urgent issues outside normal hours when required
About 3B Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Newark, NJ, US
Year founded
2018